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Customer Service Software with Automated Routing (2026) - Page 8

Last updated: April 2026

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183 software options

TIKTING logo
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TIKTING® Help Desk & Change Management System

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SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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Expertflow Contact Center logo
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Banks, Mobile Operators, Utilities, Healthcare, Airlines

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Expertflow Contact Center integrates voice, chat, video, web & social media channels with market-leading AI and CRM solutions to automate and enhance customer experience. We equip agents with knowledgebase and CRM integrated bots and tools thus considerably reducing call handling time.

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Mobile Service Cloud logo
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Mobile Service Cloud, for frictionless service experiences

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Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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HGS Agent X logo
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Contact Center AI

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HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

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SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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Manhattan Active Omni logo
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Omnichannel Retail Software

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Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

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Cobbai logo
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AI agents for customer service

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Cobbai delivers conversational AI agents that automate support, improve customer satisfaction, and enhance service experiences.

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Fluten logo
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Cloud-based solution for customer service.

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Fluten is a cloud-based customer service solution that helps businesses scale their customer service operations with advanced and personalized AI assistants. Its AI assistants can handle a wide range of customer service tasks including call management, appointment booking, multilingual answering, call intelligence, and after-hour call recording.

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