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Top Rated Customer Service Software with Automated routing - Page 4

Last updated: October 2026

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192 software options

Deepser logo

Service Management without complexity - no code.

Deepser helps customer service teams deliver faster, more personalized and more efficient support. By combining workflows, automation and native AI, it simplifies request management, improves response times and enhances every customer interaction.

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Salesforce Service Cloud logo

AI powered customer service management platform

Salesforce Service Cloud helps to automate customer support combining unified case management, knowledge base, social media support, live chat, & self service.

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VeloxGuest logo

Smart guest experience platform & hardware for modern hotels

VeloxGuest combines premium smart stands with an intuitive B2B SaaS platform to streamline the guest experience, drive direct revenue, and automate communication. Built specifically for forward-thinking hotel groups looking to boost guest satisfaction and cut down on front-desk friction.

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ViaDialog logo

Cloud CCaaS platform for omnichannel customer service

Cloud-based CCaaS platform unifying voice, chat, email, SMS, and video with AI automation for omnichannel contact centers.

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Quiq logo

Cloud-based agentic AI platform for enterprise CX

Quiq is a cloud-based enterprise agentic AI platform for CX, offering AI Agents, AI Assistants, Voice AI, and a unified Digital.

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Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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Social Intents logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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Clockwork IT logo

AI-first field service management, done properly.

TotalCtrl by Clockwork IT is field service management software with AI built in. Native assistant Jerrold helps teams schedule jobs, optimise routes, track assets and vehicles, and cut daily admin. Built for field service businesses with 10+ engineers across a wide range of sectors.

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Pypestream logo

Cloud-based messaging and conversational AI platform

Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

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Sparrow logo

Unified agent desktop and productivity suite

Sparrow is a unified agent desktop and productivity suite that combines multiple customer experience tools, including ticketing, customer relationship management (CRM), surveys, sentiment analysis, and business intelligence in a single solution.

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AzureDesk logo

Help desk software for SMBs

AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.

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Watermelon logo

Cloud-based AI customer service platform for all sizes

Watermelon is a cloud-based, EU-hosted AI customer service platform for building AI Agents that automate conversations across chat.

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ICR Evolution logo

Software for a real omnichannel experience.

Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.

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Helprace logo

All-in-one customer service solution

Helprace fully integrates multiple support systems: a help desk, knowledge base, feedback and community portals. Only pay for what you need!

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Stames logo

Cloud-based customer service & team communication S

Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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Movidesk logo

Omnichannel customer service and help desk platform

Movidesk is a cloud-based help desk platform, which enables enterprises to manage the ticketing system and centralize both client and team communications across multiple channels on a unified dashboard. Features include event-based triggers, reporting, service catalog, surveys, and timekeeping.

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USAN Contact Suite for Amazon Connect logo

Extending the power and breadth of Amazon Connect

Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email

Read more about USAN Contact Suite for Amazon Connect

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ConSol CM/Customer Service logo

Customer service and help desk software

ConSol CM/Customer Service is a web-based platform for managing and automating customer service processes, featuring ticketing, complaint handling, workflows, and integrated communication for efficient and transparent case management.

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Support.cc logo

provide best customer service

Support.cc is a powerful software designed to provide a faster and better experience for your customers. It automates the Omnichannel customer experience and will help you increase customer retention and sales.

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HaloCRM logo

Sales, marketing and service in one per-agent price

HaloCRM unites sales pipelines, marketing campaigns and customer service on one record, with AI and reporting included.

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HelpOnClick logo

Live Chat Software and Virtual agent for SMBs

Provide timely customer support to your website visitor with the HelpOnClick Live Chat software. Increase sales and improve customer service.

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Inxide logo

Omnichannel Conversational AI Platform developed by Increso

Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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HelpSpot logo

Customizable help desk management software

Easy-to-use customer service software with loads of features & customizability available when you need it.

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ZOE logo

Customer relationship management and ticketing software

Designed for businesses of all sizes, the cloud-based IT ticketing and sales enablement software helps manage customers' information and resolve their queries through live chat capabilities, facilitating client support operations.

Read more about ZOE

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