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Customer Service Software for Small Business (2026) - Page 18

Last updated: March 2026

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441 software options

TIKTING logo

TIKTING® Help Desk & Change Management System

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TIKTING is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Tracey logo

AI-enabled, data analytics solution for e-commerce

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Tracey is available for Small Business and offers the following support options: Email/Help Desk, Phone Support.

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Flip CX logo

Cost-saving automation for inbound calls

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Flip CX is available for Small Business and offers the following support options: FAQs/Forum, Chat, Phone Support, Email/Help Desk, Knowledge Base.

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SOGEDES.X logo

Cloud-based omnichannel call and contact center solution

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SOGEDES.X is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat.

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Sirius logo

AI for smarter customer engagement and support

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Sirius is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, 24/7 (Live rep), FAQs/Forum.

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Wandle logo

Human Services Software

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Wandle is available for Small Business and offers the following support options: Email/Help Desk, Phone Support.

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Vocalcom logo

Customer Service Solution

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Vocalcom is available for Small Business and offers the following support options: Chat, 24/7 (Live rep).

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Mobile Service Cloud logo

Mobile Service Cloud, for frictionless service experiences

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Mobile Service Cloud is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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CSAT.AI logo

A Customer Service QA and CX Platform Built for Today!

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CSAT.AI is available for Small Business.

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Video Call Center logo

Your own branded, video call center in a matter of weeks

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Video Call Center is available for Small Business.

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Emplifi Service Cloud logo

End-to-end care and support for your customer

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Emplifi Service Cloud is available for Small Business.

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Cordless logo

Improve phone support for your customers and your agents

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Cordless is available for Small Business and offers the following support options: Chat, Email/Help Desk.

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ResolveAI logo

ChatGPT powered chatbots for your business!

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ResolveAI is available for Small Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk.

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ClearFeed logo

Conversational Support Platform for Slack-first Teams.

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ClearFeed is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base.

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Raffle Search logo

AI Search that boosts customer self-service

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Raffle Search is available for Small Business and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, Phone Support.

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STEPS logo

Cloud-based ERP solution for service businesses.

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STEPS is available for Small Business and offers the following support options: Email/Help Desk, Phone Support.

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