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Customer Service Software for Small Business (2026) - Page 15

Last updated: February 2026

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438 software options

Intermedia Contact Center logo

Wherever, Whenever Customer Engagement

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Intermedia Contact Center is available for Small Business and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, Phone Support.

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Insightly Service logo

Insightly Service

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Insightly Service is available for Small Business.

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Aimylogic logo

A visual builder to create AI-powered text and voice bots

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Aimylogic is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base.

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Pega Customer Service logo

Software for managing customer service operations

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Pega Customer Service is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep).

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Upland Panviva logo

Knowledge management solution for businesses

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Upland Panviva is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Phone Support.

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Zuar Portal logo

Provide branded Tableau dashboards!

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Zuar Portal is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Emailtree AI logo

Respond to customer's request in sec. using hyperautomation!

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Emailtree AI is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Treasure Data Suite logo

Customer data platform

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Treasure Data Suite is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

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Brand Embassy logo

Social Customer Service Software

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Brand Embassy is available for Small Business and offers the following support options: FAQs/Forum, Chat, Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep).

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Glia logo

Personalized live customer experience & engagement

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Glia is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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CRMdesk logo

CRMdesk: Web-based helpdesk for customer support automation

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CRMdesk is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

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HelpMaster logo

Helpdesk, service desk and customer support software

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HelpMaster is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat.

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SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

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SAAS First is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat.

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Brand Embassy logo

Social Customer Service Software

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Brand Embassy is available for Small Business and offers the following support options: FAQs/Forum, Chat, Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep).

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Turf logo

The customer self-service platform for SaaS.

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Turf is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep).

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SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

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SAAS First is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat.

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DVSAnalytics Workforce Optimization logo

Improve Your Contact Center Customer Experience

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DVSAnalytics Workforce Optimization is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Botmaker logo

A chatbot platform that automates customer service

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Botmaker is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base.

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DevRev logo

DevRev OneCRM, purpose-built for technology companies

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DevRev is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Chat, Phone Support, FAQs/Forum.

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Engaige logo

AI-powered seamless customer support

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Engaige is available for Small Business.

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Attendo logo

What your ERP is missing

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Attendo is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat.

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Deskhero logo

Customer support software

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Deskhero is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base.

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sqanit logo

Connecting After Sales.

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sqanit is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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Trring Me logo

Cloud-based communication management platform

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Trring Me is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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House-on-the-Hill logo

The Service Desk Solution on-premise or in the Cloud!

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House-on-the-Hill is available for Small Business and offers the following support options: Chat.

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