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Customer Service Software for Small Business (2026) - Page 16

Last updated: February 2026

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438 software options

Vocalcom Salesforce Edition logo

Contact center solution native in Salesforce

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Vocalcom Salesforce Edition is available for Small Business and offers the following support options: Phone Support.

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Wolken ServiceDesk logo

Cloud-based customer service management platform

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Wolken ServiceDesk is available for Small Business and offers the following support options: Chat, 24/7 (Live rep).

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Infoset logo

Omnichannel customer service platform

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Infoset is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat, 24/7 (Live rep), FAQs/Forum.

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Tender Support logo

Customer support software

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Tender Support is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

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Mavenoid logo

Cloud-based support platform for hardware businesses

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Mavenoid is available for Small Business.

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ServiceWRK logo

Cloud-based solution for field service operations.

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ServiceWRK is available for Small Business and offers the following support options: Phone Support, Email/Help Desk.

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Corenio logo

"Corenio: Streamlining SME Operations Effortlessly"

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Corenio is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep).

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BOTNATION AI logo

Artificial intelligence (AI)-based chatbot creation platform

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BOTNATION AI is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

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Onlim logo

Conversational AI and live chat platform

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Onlim is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Verascape logo

Customer service and order tracking solution for businesses

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Verascape is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Users also considered
Buzzmonitor logo

AI-powered all-in-one solution for social media & CX!

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Buzzmonitor is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base.

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Enterprise Accelerator logo

Data analysis platform to monitor customer interactions

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Enterprise Accelerator is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat.

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Saysimple logo

Dynamic Customer Engagement Platform

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Saysimple is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support.

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Just AI Conversational Platform logo

From voice call agents and chatbots to virtual assistants

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Just AI Conversational Platform is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk.

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Video Call Center logo

Your own branded, video call center in a matter of weeks

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Video Call Center is available for Small Business.

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CallVU logo

Digital call experience platform for call centers

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CallVU is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base.

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Fusion Connect CCaaS logo

Contact Center as a Service for customer communication

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Fusion Connect CCaaS is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support.

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DeskOne logo

Customer Service Solution

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DeskOne is available for Small Business and offers the following support options: Phone Support, Email/Help Desk.

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CSAT.AI logo

A Customer Service QA and CX Platform Built for Today!

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CSAT.AI is available for Small Business.

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tbXMS logo

Unified network management and automation platform

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tbXMS is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Manhattan Active Omni logo

Omnichannel Retail Software

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Manhattan Active Omni is available for Small Business and offers the following support options: Phone Support, Email/Help Desk.

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Mobile Service Cloud logo

Mobile Service Cloud, for frictionless service experiences

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Mobile Service Cloud is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Users also considered
Expertflow Contact Center logo

Banks, Mobile Operators, Utilities, Healthcare, Airlines

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Expertflow Contact Center is available for Small Business and offers the following support options: Chat.

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AgentHub logo

Live on-screen guidance software

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AgentHub is available for Small Business and offers the following support options: Email/Help Desk, Phone Support.

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Users also considered
Zowie logo

Chatbot tool for handling customer interactions

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Zowie is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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