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Customer Service Software for Small Business (2026) - Page 14
Last updated: February 2026
438 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The connected customer relationship management solution
Read more about Avantage Business
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled solution for omnichannel customer support.
Read more about NFON Contact Center
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simpler, Better and Modern Customer Service
Read more about Tactful AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Tech support is complex. Ozmo makes it simple.
Read more about Ozmo Omnichannel Support Platform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat platform for customer care & customer engagement
Read more about LiveHelp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One-click web, audio & video collaboration
Read more about CafeX Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
Read more about Xperience
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management and ticketing software
Read more about ZOE
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI chatbots for customer support & sales
Read more about Got It AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Call Centre Software for all Business
Read more about Daktela
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integration Platform as a Service for contact centers
Read more about SpiceX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Translation platform for multilingual customer service
Read more about Unbabel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer support and business process management
Read more about CustomerWise
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online business management solution in Portuguese
Read more about Cegid PHC GO
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for remote support
Read more about SAP Service Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The complete customer support automation platform
Read more about DeepConverse
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Messaging Helpdesk for Customer Experience.
Read more about AlphaCX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive customer support & feedback community
Read more about UserEcho
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
French-language support management software
Read more about GestSup
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Next Generation Customer Interaction Platform
Read more about Vivocha
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Make The Contact Center Your Competitive Advantage
Read more about Omnicus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS solution for contact centres
Read more about Textel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Boost sales with WhatsApp Business API
Read more about DoubleTick
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management with AI and machine learning
Read more about Gluru AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer support software
Read more about Freshdesk Omni