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Customer Service Software for Small Business (2026) - Page 12

Last updated: February 2026

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438 software options

Intalk.io logo

Break All Communication Barriers with intalk.io

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Intalk.io is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, 24/7 (Live rep).

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SnapCall logo

Video, Voice calls and Screen Sharing inside the chat.

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SnapCall is available for Small Business and offers the following support options: Chat.

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VeriShow logo

Video Chat, Cobrowsing, Screen sharing, Certified signature

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VeriShow is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum.

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CustomerSure logo

Using the VoC to drive actions that matter most.

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CustomerSure is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat.

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Innosoft Field Service Management logo

web-based field service management solution

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Innosoft Field Service Management is available for Small Business and offers the following support options: Chat, Email/Help Desk, Phone Support.

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RepairCMS Ultimate logo

Customer service and repair management software

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RepairCMS Ultimate is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Chat.

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iTOP logo

Cloud based visitor management solution

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iTOP is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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WhosOn logo

Track - Chat - Engage

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WhosOn is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk.

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Kiamo logo

Centralized & Aumented Customer Relationship

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Kiamo is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum.

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ServicePRO logo

Enterprise Service Desk Request Software that delivers ROI

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ServicePRO is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum.

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Dynamics 365 Customer Service logo

Omnichannel customer service and support

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Dynamics 365 Customer Service is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base.

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Qiscus logo

Cloud-based customer communications management solution

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Qiscus is available for Small Business.

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Luware Nimbus logo

AI-powered contact center for Microsoft Teams.

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Luware Nimbus is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat.

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Stames logo

Cloud-based customer service & team communication S

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Stames is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Movidesk logo

Omnichannel customer service and help desk platform

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Movidesk is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk.

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Accon logo

Enterprise Resource Planning solution

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Accon is available for Small Business and offers the following support options: Phone Support, FAQs/Forum, Knowledge Base.

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Parrot CRM logo

CRM solution for sales assistants and marketers

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Parrot CRM is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

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Softdial Contact Center is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support.

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OneHash Chat logo

World's 1st FaaS

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OneHash Chat is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat, Phone Support.

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Sparrow logo

Unified agent desktop and productivity suite

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Sparrow is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk.

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Solvpath logo

Easier for them, Smarter for you

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Solvpath is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep).

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ViaDialog logo

Smart interactions

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ViaDialog is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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VoyagerNetz logo

Multi-channel messaging

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VoyagerNetz is available for Small Business and offers the following support options: Email/Help Desk, Chat.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

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Howazit is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, 24/7 (Live rep), Chat.

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ClickDesk logo

Live chat for customer support

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ClickDesk is available for Small Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Chat, Phone Support.

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