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Customer Service
Page 17

Customer Service Software for Small Business (2026) - Page 17

Last updated: March 2026

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Features

Real-Time Notifications(223)

Email Management(259)

Support Ticket Management(282)

Task Management(130)

Customer Database(222)

Integrated with

Shopify(93)

Microsoft Outlook(56)

Google Workspace(26)

WooCommerce(43)

Microsoft 365(35)

Pricing model

Free(111)

Open Source(14)

Free Trial(299)

One Time License(8)

Subscription(364)

Devices supported

Mac(193)

iPad(162)

Android(197)

Linux(153)

Web-based(440)

iPhone(183)

Windows(238)

Organization types

Small Business

Non Profit(215)

Large Enterprises(389)

Public Administrations(173)

Freelancers(199)

Mid Size Business(411)

User rating

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441 software options

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Onlim

(0)

Conversational AI and live chat platform

Onlim is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Onlim

Users also considered

Verascape

(0)

Customer service and order tracking solution for businesses

Verascape is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Verascape

Users also considered

CallVU

(0)

Digital call experience platform for call centers

CallVU is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base.

Read more about CallVU

Users also considered

ThinkOwl

(0)

A complete AI solution for all your customer support needs.

ThinkOwl is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, Chat.

Read more about ThinkOwl

Users also considered

Enterprise Accelerator

(0)

Data analysis platform to monitor customer interactions

Enterprise Accelerator is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat.

Read more about Enterprise Accelerator

Users also considered

CSAT.AI

(0)

A Customer Service QA and CX Platform Built for Today!

CSAT.AI is available for Small Business.

Read more about CSAT.AI

Users also considered

Video Call Center

(0)

Your own branded, video call center in a matter of weeks

Video Call Center is available for Small Business.

Read more about Video Call Center

Users also considered

DeskOne

(0)

Customer Service Solution

DeskOne is available for Small Business and offers the following support options: Phone Support, Email/Help Desk.

Read more about DeskOne

Users also considered

Buzzmonitor

(0)

AI-powered all-in-one solution for social media & CX!

Buzzmonitor is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base.

Read more about Buzzmonitor

Users also considered

Just AI Conversational Platform

(0)

From voice call agents and chatbots to virtual assistants

Just AI Conversational Platform is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk.

Read more about Just AI Conversational Platform

Users also considered

Fusion Connect CCaaS

(0)

Contact Center as a Service for customer communication

Fusion Connect CCaaS is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support.

Read more about Fusion Connect CCaaS

Users also considered

tbXMS

(0)

Unified network management and automation platform

tbXMS is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about tbXMS

Users also considered

Manhattan Active Omni

(0)

Omnichannel Retail Software

Manhattan Active Omni is available for Small Business and offers the following support options: Phone Support, Email/Help Desk.

Read more about Manhattan Active Omni

Users also considered

Saysimple

(0)

Dynamic Customer Engagement Platform

Saysimple is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support.

Read more about Saysimple

Users also considered

Enterprise Accelerator

(0)

Data analysis platform to monitor customer interactions

Enterprise Accelerator is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat.

Read more about Enterprise Accelerator

Users also considered

CallVU

(0)

Digital call experience platform for call centers

CallVU is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base.

Read more about CallVU

Users also considered

Fusion Connect CCaaS

(0)

Contact Center as a Service for customer communication

Fusion Connect CCaaS is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support.

Read more about Fusion Connect CCaaS

Users also considered

DeskOne

(0)

Customer Service Solution

DeskOne is available for Small Business and offers the following support options: Phone Support, Email/Help Desk.

Read more about DeskOne

Users also considered

Buzzmonitor

(0)

AI-powered all-in-one solution for social media & CX!

Buzzmonitor is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base.

Read more about Buzzmonitor

Users also considered

tbXMS

(0)

Unified network management and automation platform

tbXMS is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about tbXMS

Users also considered

Manhattan Active Omni

(0)

Omnichannel Retail Software

Manhattan Active Omni is available for Small Business and offers the following support options: Phone Support, Email/Help Desk.

Read more about Manhattan Active Omni

Users also considered

Expertflow Contact Center

(0)

Banks, Mobile Operators, Utilities, Healthcare, Airlines

Expertflow Contact Center is available for Small Business and offers the following support options: Chat.

Read more about Expertflow Contact Center

Users also considered

AgentHub

(0)

Live on-screen guidance software

AgentHub is available for Small Business and offers the following support options: Email/Help Desk, Phone Support.

Read more about AgentHub

Users also considered

Zowie

(0)

Chatbot tool for handling customer interactions

Zowie is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Zowie

Users also considered

Roundesk

(0)

Telecom and customer relationship software provider

Roundesk is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Roundesk

Users also considered

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56 Top Gallant Road
Stamford, CT 06902
USA

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