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Customer Support
Page 9

Customer Support Software for Large Enterprises (2026) - Page 9

Last updated: February 2026

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Features

Support Ticket Management(147)

Reporting/Analytics(189)

Real-Time Notifications(129)

Website Integration(63)

API(184)

Integrated with

Microsoft Teams(30)

ActiveCampaign(14)

Adobe Commerce(24)

Aircall(21)

Amazon Connect(9)

Pricing model

Free(66)

Open Source(7)

Free Trial(157)

One Time License(1)

Subscription(194)

Devices supported

Mac(98)

iPad(75)

Android(92)

Linux(81)

Web-based(230)

iPhone(86)

Windows(113)

Organization types

Small Business(216)

Non Profit(111)

Large Enterprises

Public Administrations(92)

Freelancers(97)

Mid Size Business(222)

User rating

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230 software options

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3C Plus

(0)

Call center software for managing telephony operations

3C Plus is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Chat.

Read more about 3C Plus

Users also considered

Zowie

(0)

Chatbot tool for handling customer interactions

Zowie is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Zowie

Users also considered

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Mobile Service Cloud is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Mobile Service Cloud

Users also considered

Levity

(0)

Artificial intelligence, machine learning, automation

Levity is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Levity

Users also considered

Relish AI

(0)

Personalized, AI-powered chat assistant for Shopify

Relish AI is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Relish AI

Users also considered

Saysimple

(0)

Dynamic Customer Engagement Platform

Saysimple is available for Large Enterprises and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support.

Read more about Saysimple

Users also considered

Sirius

(0)

AI for smarter customer engagement and support

Sirius is available for Large Enterprises and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, 24/7 (Live rep), FAQs/Forum.

Read more about Sirius

Users also considered

Roundesk

(0)

Telecom and customer relationship software provider

Roundesk is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Roundesk

Users also considered

SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

SOGEDES.X is available for Large Enterprises and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat.

Read more about SOGEDES.X

Users also considered

Conversational AI Cloud

(0)

Conversational AI Cloud for automated customers service

Conversational AI Cloud is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Conversational AI Cloud

Users also considered

HGS Agent X

(0)

Contact Center AI

HGS Agent X is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support.

Read more about HGS Agent X

Users also considered

Cordless

(0)

Improve phone support for your customers and your agents

Cordless is available for Large Enterprises and offers the following support options: Chat, Email/Help Desk.

Read more about Cordless

Users also considered

IrisAgent

(0)

Customer Support Automation with AI-based answers and tags

IrisAgent is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about IrisAgent

Users also considered

Raffle Chat

(0)

Conversational AI self-service tool for customer support.

Raffle Chat is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Raffle Chat

Users also considered

Cordless

(0)

Improve phone support for your customers and your agents

Cordless is available for Large Enterprises and offers the following support options: Chat, Email/Help Desk.

Read more about Cordless

Users also considered

Levity

(0)

Artificial intelligence, machine learning, automation

Levity is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Levity

Users also considered

DRUID

(0)

Enhance user experience with DRUID conversational AI

DRUID is available for Large Enterprises and offers the following support options: Chat, FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support.

Read more about DRUID

Users also considered

Wizr AI

(0)

Cloud-based and AI-enabled customer support platform

Wizr AI is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat.

Read more about Wizr AI

Users also considered

Cobbai

(0)

AI agents for customer service

Cobbai is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat.

Read more about Cobbai

Users also considered

Chat360

(0)

Cloud-based conversational AI chatbot for businesses.

Chat360 is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Chat360

Users also considered

OneTone.ai

(0)

AI tool for customer support and QA management

OneTone.ai is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about OneTone.ai

Users also considered

Flixcheck

(0)

Digital forms solution for improved customer communication

Flixcheck is available for Large Enterprises and offers the following support options: Phone Support, Chat, FAQs/Forum, Email/Help Desk, Knowledge Base.

Read more about Flixcheck

Users also considered

Grypp

(0)

Customer engagement solution for contact centers

Grypp is available for Large Enterprises and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat.

Read more about Grypp

Users also considered

MindX Service AI

(0)

AI-based customer support solution

MindX Service AI is available for Large Enterprises and offers the following support options: Chat, Email/Help Desk, 24/7 (Live rep).

Read more about MindX Service AI

Users also considered

Personalized Agent Intelligent Routing (PAIR)

(0)

AI-enabled automated call routing software

Personalized Agent Intelligent Routing (PAIR) is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat.

Read more about Personalized Agent Intelligent Routing (PAIR)

Users also considered

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