getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Support Software for Large Enterprises (2026) - Page 4

Last updated: February 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


230 software options

Kapture CX logo

Cloud-based CRM solution for businesses of all sizes

learn more
Kapture CX is available for Large Enterprises and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about Kapture CX

Users also considered
Replyco logo

Win Back 50% of Time Lost Messaging Customers

learn more
Replyco is available for Large Enterprises and offers the following support options: Chat, 24/7 (Live rep), Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base.

Read more about Replyco

Users also considered
Vocalcom Hermes360 logo

Omnichannel contact center solution

learn more
Vocalcom Hermes360 is available for Large Enterprises and offers the following support options: Knowledge Base, Phone Support, Email/Help Desk.

Read more about Vocalcom Hermes360

Users also considered
Reecall logo

Making every conversation a source of growth

learn more
Reecall is available for Large Enterprises and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, 24/7 (Live rep).

Read more about Reecall

Users also considered
USU Knowledge Management logo

Knowledge Management Platform for Customer Service

learn more
USU Knowledge Management is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base.

Read more about USU Knowledge Management

Users also considered
Korra logo

Answers - Spot On!

learn more
Korra is available for Large Enterprises and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum, Chat.

Read more about Korra

Users also considered
BlueCamroo logo

All-In-One for SMBs - CRM, project management, and more

learn more
BlueCamroo is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

Read more about BlueCamroo

Users also considered
Tiflux logo

System for the management of ticket flows and attendance

learn more
Tiflux is available for Large Enterprises and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about Tiflux

Users also considered
VSight Remote logo

AI-driven AR Remote Assistance for effective problem-solving

learn more
VSight Remote is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

Read more about VSight Remote

Users also considered
Idiomatic logo

Use data to turn feedback into features with confidence.

learn more
Idiomatic is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about Idiomatic

Users also considered
Grasp logo

Customer Support Software for Live Chat, Email and Twitter

learn more
Grasp is available for Large Enterprises and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support.

Read more about Grasp

Users also considered
Apizee logo

Internal remote augmented visual assistance solution

learn more
Apizee is available for Large Enterprises and offers the following support options: Chat, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk.

Read more about Apizee

Users also considered
Next4biz CSM logo

End-to-end omnichannel customer experience management.

learn more
Next4biz CSM is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base.

Read more about Next4biz CSM

Users also considered
charles logo

Web-based conversational commerce suite for consumer brands

learn more
charles is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base, FAQs/Forum.

Read more about charles

Users also considered
HappyFox Chat logo

Premium live chat software

learn more
HappyFox Chat is available for Large Enterprises and offers the following support options: Knowledge Base, Chat, Email/Help Desk, 24/7 (Live rep).

Read more about HappyFox Chat

Users also considered
LeadDesk logo

Clear and Efficient Sales and Customer Service Software

learn more
LeadDesk is available for Large Enterprises and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about LeadDesk

Users also considered
Freshcaller logo

Modern Phone System for customer support & sales

learn more
Freshcaller is available for Large Enterprises and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about Freshcaller

Users also considered
Ada logo

The AI customer service agent platform for enterprise.

learn more
Ada is available for Large Enterprises and offers the following support options: Chat, Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about Ada

Users also considered
Help Lightning logo

Remote assistance software to improve customer satisfaction.

learn more
Help Lightning is available for Large Enterprises and offers the following support options: Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base.

Read more about Help Lightning

Users also considered
CoSupport AI logo

Fully Customizable AI Agent for Customer Service

learn more
CoSupport AI is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, 24/7 (Live rep).

Read more about CoSupport AI

Users also considered
Remote eye logo

On-premise and cloud-based customer support solution

learn more
Remote eye is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base.

Read more about Remote eye

Users also considered
Sagicc logo

An intelligent customer service experience.

learn more
Sagicc is available for Large Enterprises and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat, FAQs/Forum.

Read more about Sagicc

Users also considered
Surfly logo

Universal Co-browsing and Collaboration Technology

learn more
Surfly is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base, Email/Help Desk.

Read more about Surfly

Users also considered
RingCentral Engage Digital logo

Unified management tool for customer service conversations

learn more
RingCentral Engage Digital is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base.

Read more about RingCentral Engage Digital

Users also considered
Trengo logo

Automate repetitive work to unleash meaningful conversations

learn more
Trengo is available for Large Enterprises and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, Phone Support.

Read more about Trengo

Users also considered