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Help Desk Software for Mid Size Business (2026) - Page 6

Last updated: February 2026

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300 software options

Hipporello Service Desk for Trello logo

Tool that turns Trello Board into a service desk

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Hipporello Service Desk for Trello is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Hipporello Service Desk for Trello

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SupportBee logo

Customer support help desk software

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SupportBee is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

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Kapture CX logo

Cloud-based CRM solution for businesses of all sizes

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Kapture CX is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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XEOX logo

Remote Monitoring and Management of IT Infrastructures

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XEOX is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Knowledge Base, FAQs/Forum.

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Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

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Canfigure is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum.

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ChangeGear logo

Comprehensive change and service management.

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ChangeGear is available for Mid Size Business and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

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Zigaflow logo

Make running & growing your business easier

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Zigaflow is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Tiflux logo

System for the management of ticket flows and attendance

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Tiflux is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Rankmi logo

The all in one HR Platform.

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Rankmi is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Intelligent Service Management logo

Service desk & IT service management

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Intelligent Service Management is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep).

Read more about Intelligent Service Management

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UVdesk logo

Open Source & SaaS based helpdesk for eCommerce merchants

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UVdesk is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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Next4biz CSM logo

End-to-end omnichannel customer experience management.

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Next4biz CSM is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base.

Read more about Next4biz CSM

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SoftBCom Help Desk logo

Help desk solution

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SoftBCom Help Desk is available for Mid Size Business and offers the following support options: Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk, 24/7 (Live rep).

Read more about SoftBCom Help Desk

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Keeping.com logo

Customer service and help desk software

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Keeping.com is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base.

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ProProfs Help Desk logo

Help desk and ticketing solution for customer service

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ProProfs Help Desk is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about ProProfs Help Desk

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Genuity IT Admin Suite logo

IT management platform for businesses of all sizes

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Genuity IT Admin Suite is available for Mid Size Business and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk, Chat.

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InfoServ logo

Integrated Call Center, Help Desk, and CRM software system

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InfoServ is available for Mid Size Business and offers the following support options: Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

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Desk365 logo

AI Powered ticketing system

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Desk365 is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum.

Read more about Desk365

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Total Contacts & HelpDesk logo

Happy Customers are Loyal Customer

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Total Contacts & HelpDesk is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Kaseya BMS logo

Business management solution for IT departments & MSPs

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Kaseya BMS is available for Mid Size Business and offers the following support options: Chat, Phone Support, FAQs/Forum.

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Poka logo

Performance Support for the Factory Floor

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Poka is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base.

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Watermelon logo

AI Agents for scalable, human-led customer conversations

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Watermelon is available for Mid Size Business and offers the following support options: Chat, FAQs/Forum, Knowledge Base, Email/Help Desk.

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BlueSpice logo

Do knowledge management the Wiki Way!

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BlueSpice is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum.

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Sagicc logo

An intelligent customer service experience.

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Sagicc is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat, FAQs/Forum.

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ky2help logo

IT service management software

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ky2help is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep).

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