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Help Desk Software for Mid Size Business

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JIRA Service Management logo

JIRA Service Management

4.4
(439)

The only ITSM solution built on the Jira platform

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JIRA Service Management is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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Freshservice logo

Freshservice

4.5
(508)

A complete IT service management (ITSM) tool for business

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Freshservice is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support.

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Zendesk Suite logo

Zendesk Suite

4.4
(3.4K)

Service-first CRM company that builds support & sales tools

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Zendesk Suite is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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ConnectWise PSA logo

ConnectWise PSA

4.1
(213)

A PSA Tool Designed To Run Your As-a-Service Business

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ConnectWise PSA is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat, FAQs/Forum, 24/7 (Live rep).

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Zoho Desk logo

Zoho Desk

4.5
(1.9K)

Superior customer service. Lasting experiences.

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Zoho Desk is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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Front logo

Front

4.5
(246)

Where 7500+ companies build strong customer relationships;

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Front is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Kustomer logo

Kustomer

4.5
(39)

Modern Customer Service Software For Customer-First Brands

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Kustomer is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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SummitAI logo

SummitAI

4.4
(25)

The future of IT service management begins with AI.

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SummitAI is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

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Freshdesk logo

Freshdesk

4.5
(2.8K)

Online helpdesk system and customer service software

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Freshdesk is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

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Issuetrak logo

Issuetrak

4.5
(173)

Report. Resolve. Relax. It starts with Issuetrak.

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Issuetrak is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support.

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BOSSDesk logo

BOSSDesk

4.6
(102)

BOSS Solutions a FrontRunner in Help Desk Software

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BOSSDesk is available for Mid Size Business and offers the following support options: Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk.

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NinjaOne logo

NinjaOne

4.8
(168)

The Easiest-to-Use Unified IT Operations Solution

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NinjaOne is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Intercom logo

Intercom

4.5
(905)

Making internet business personal

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Intercom is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat.

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TeamHeadquarters logo

TeamHeadquarters

4.3
(10)

Unified project management & help desk software

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TeamHeadquarters is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

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NICE CXone logo

NICE CXone

4.2
(532)

Cloud Contact Center Software

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NICE CXone is available for Mid Size Business and offers the following support options: Phone Support, Chat, Knowledge Base, 24/7 (Live rep).

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TeamSupport logo

TeamSupport

4.5
(819)

The complete B2B solution for great customer support

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TeamSupport is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

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GoTo Resolve logo

GoTo Resolve

4.5
(151)

All-in-one IT support

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GoTo Resolve is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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SysAid logo

SysAid

4.5
(385)

Automate IT tasks and workflows with SysAid's ITSM solution

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SysAid is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

Read more about SysAid

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TOPdesk logo

TOPdesk

4.5
(52)

Help desk & service management

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TOPdesk is available for Mid Size Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about TOPdesk

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LiveAgent logo

LiveAgent

4.7
(1.2K)

Great customer service starts with better help desk software

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LiveAgent is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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everything HelpDesk logo

everything HelpDesk

4.3
(13)

IT support management system & help desk

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everything HelpDesk is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support.

Read more about everything HelpDesk

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Kaseya BMS logo

Kaseya BMS

4.0
(26)

Business management solution for IT departments & MSPs

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Kaseya BMS is available for Mid Size Business and offers the following support options: Chat, Phone Support, FAQs/Forum.

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HubSpot Service Hub logo

HubSpot Service Hub

4.4
(134)

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is available for Mid Size Business and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

Read more about HubSpot Service Hub

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Mojo Helpdesk logo

Mojo Helpdesk

4.5
(73)

Mojo Helpdesk makes customer service easy.

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Mojo Helpdesk is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Mojo Helpdesk

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LiveHelpNow logo

LiveHelpNow

4.6
(73)

Help desk and live chat solution for customer service

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LiveHelpNow is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Phone Support, Email/Help Desk, FAQs/Forum.

Read more about LiveHelpNow

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