Help Desk & Ticketing Applications for Mid Size Business

Help Desk & Ticketing software enables customer support agents to receive and respond to service requests. It acts as a point of contact for users to get answers to questions, gain assistance in troubleshooting, and solve any other customer care-related issues.
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168 apps

Salesforce Service Cloud   

451
Customer service & support software
Salesforce Service Cloud is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Customer service & support software
Salesforce Service Cloud is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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SolarWinds Service Desk   

496
IT Service Desk & Asset Management Software
SolarWinds Service Desk is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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IT Service Desk & Asset Management Software
SolarWinds Service Desk is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HappyFox   

77
Helpdesk, customer support software
HappyFox is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Helpdesk, customer support software
HappyFox is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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LogMeIn Rescue   

115
Remote support for helpdesks, call centers and organizations
LogMeIn Rescue is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Remote support for helpdesks, call centers and organizations
LogMeIn Rescue is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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NICE inContact   

241
Cloud Contact Center Software
NICE inContact is available for Mid Size Business and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
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Cloud Contact Center Software
NICE inContact is available for Mid Size Business and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
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Zendesk   

2,324
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Freshdesk   

2,126
Online helpdesk system and customer service software
Freshdesk is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Online helpdesk system and customer service software
Freshdesk is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Freshservice   

365
A complete IT service management (ITSM) tool for business
Freshservice is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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A complete IT service management (ITSM) tool for business
Freshservice is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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BOSS Solutions Suite   

21
Help desk and IT asset management
BOSS Solutions Suite is available for Mid Size Business and offers the following support options: Forum, Knowledge Base, Phone Support, Video Tutorials. Learn more
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Help desk and IT asset management
BOSS Solutions Suite is available for Mid Size Business and offers the following support options: Forum, Knowledge Base, Phone Support, Video Tutorials. Learn more
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Boomtown   

0
Customizable product support platform
Boomtown is available for Mid Size Business and offers the following support options: Knowledge Base, Online Support, Phone Support. Learn more
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Customizable product support platform
Boomtown is available for Mid Size Business and offers the following support options: Knowledge Base, Online Support, Phone Support. Learn more
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Vision Helpdesk   

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Mid Size Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Mid Size Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Zoho Desk   

1,593
Industry's first context-aware Helpdesk Software
Zoho Desk is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Industry's first context-aware Helpdesk Software
Zoho Desk is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cayzu   

31
Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Mid Size Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Mid Size Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Jira Service Desk   

245
Simple service desk built on Jira
Jira Service Desk is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Simple service desk built on Jira
Jira Service Desk is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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InvGate Service Desk   

64
IT service desk software
InvGate Service Desk is available for Mid Size Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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IT service desk software
InvGate Service Desk is available for Mid Size Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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NetHelpDesk   

36
ITIL aligned service desk software
NetHelpDesk is available for Mid Size Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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ITIL aligned service desk software
NetHelpDesk is available for Mid Size Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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SolarWinds Take Control   

13
Collaborative remote access solution
SolarWinds Take Control is available for Mid Size Business and offers the following support options: Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Collaborative remote access solution
SolarWinds Take Control is available for Mid Size Business and offers the following support options: Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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ConnectWise Manage   

174
A PSA Tool Designed To Run Your As-a-Service Business
ConnectWise Manage is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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A PSA Tool Designed To Run Your As-a-Service Business
ConnectWise Manage is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help Scout   

153
Web-based help desk designed for better customer experience
Help Scout is available for Mid Size Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Web-based help desk designed for better customer experience
Help Scout is available for Mid Size Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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TeamHeadquarters   

9
Unified project management & help desk software
TeamHeadquarters is available for Mid Size Business and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Unified project management & help desk software
TeamHeadquarters is available for Mid Size Business and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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everything HelpDesk   

12
IT support management system & help desk
everything HelpDesk is available for Mid Size Business and offers the following support options: Online Support, Phone Support. Learn more
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IT support management system & help desk
everything HelpDesk is available for Mid Size Business and offers the following support options: Online Support, Phone Support. Learn more
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Serviceaide   

22
Service desk & IT service management
Serviceaide is available for Mid Size Business and offers the following support options: Knowledge Base, Online Support, Phone Support. Learn more
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Service desk & IT service management
Serviceaide is available for Mid Size Business and offers the following support options: Knowledge Base, Online Support, Phone Support. Learn more
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HelpDesk   

2
Ticketing software for effortless customer support
HelpDesk is available for Mid Size Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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Ticketing software for effortless customer support
HelpDesk is available for Mid Size Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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LiveAgent   

745
Great customer service starts with better help desk software
LiveAgent is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Great customer service starts with better help desk software
LiveAgent is available for Mid Size Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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VIZOR HelpDesk & Assets   

0
ITIL Certified IT Service and Asset Management Solution
VIZOR HelpDesk & Assets is available for Mid Size Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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ITIL Certified IT Service and Asset Management Solution
VIZOR HelpDesk & Assets is available for Mid Size Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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