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Help Desk Software for Mid Size Business (2026) - Page 4

Last updated: February 2026

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300 software options

LiveHelpNow logo

Help desk and live chat solution for customer service

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LiveHelpNow is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Phone Support, Email/Help Desk, FAQs/Forum.

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Zingtree logo

Build interactive decision trees that guide your teams.

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Zingtree is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk.

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LaunchBay logo
Category Leaders

Onboard Smarter. Scale Faster.

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LaunchBay is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Lansweeper logo

Know Your IT

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Lansweeper is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk.

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Kayako logo

AI-enabled unified customer service platform

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Kayako is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), Phone Support.

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CloudRadial logo

CloudRadial’s Unified Client Portal and CSA Platform enables

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CloudRadial is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base.

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Web Help Desk logo

IT asset and knowledge management

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Web Help Desk is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), Phone Support.

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Mojo Helpdesk logo

Mojo Helpdesk makes customer service easy.

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Mojo Helpdesk is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinklr is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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eDesk logo

eDesk; the most scalable eCommerce customer support tool for

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eDesk is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep).

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Deepser logo

IT service desk, CRM, and asset management software

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Deepser is available for Mid Size Business and offers the following support options: Chat, Phone Support, Email/Help Desk, Knowledge Base.

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Tracker logo

Customer Service and Support Management Software

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Tracker is available for Mid Size Business and offers the following support options: FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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Froged logo

THE one tool for onboarding, engagement & customer support

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Froged is available for Mid Size Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk.

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Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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Vision Helpdesk is available for Mid Size Business and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep).

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Agiloft logo

Cloud-based tool for contract lifecycle management.

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Agiloft is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

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osTicket logo

Open-source customer support ticket system

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osTicket is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support.

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Denser AI logo

AI-Powered Semantic Search and Chat for your website.

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Denser AI is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Milldesk logo

IT help desk and service desk management

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Milldesk is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Wavity Help & Service Desk logo

Help desk and service Solution

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Wavity Help & Service Desk is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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HaloPSA logo

HaloPSA brings everything an MSP needs into one location.

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HaloPSA is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep).

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HaloITSM logo

ITSM solution for managing incidents & assets

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HaloITSM is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum.

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Motadata ServiceOps logo

IT service management platform to adopt digital changes

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Motadata ServiceOps is available for Mid Size Business and offers the following support options: Chat, Phone Support, Knowledge Base, Email/Help Desk.

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Cayzu logo

Cloud Based Ticket Management & Help Desk Software

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Cayzu is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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FocalScope logo

Call center management software

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FocalScope is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep).

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