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Help Desk Software for Mid Size Business (2026) - Page 7
Last updated: February 2026
300 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A Conversational AI Platform that Reduces Support Requests
Read more about Inbenta
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Spanish helpdesk solution for small to large businesses
Read more about helppeople Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational Customer Service Software
Read more about Dixa
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Automate repetitive work to unleash meaningful conversations
Read more about Trengo
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Ecommerce Customer Service Helpdesk and CRM
Read more about Richpanel
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Customer engagement platform with automation
Read more about eBanqo
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Italian CRM tool to handle customer service operations
Read more about YDEA
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Digital customer service platform and ticketing system
Read more about Helpshift
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Artificial Intelligence-based knowledge management solution
Read more about Capacity
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer service help desk software
Read more about Wowdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration software
Read more about Unifize
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat Software and Virtual agent for SMBs
Read more about HelpOnClick
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All sort of organizations from small to enterprise-level
Read more about WorkHub Tasks
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Asset & Work Order Management
Read more about Novo Solutions
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
WhatsApp shared inbox that lets you manage multiple devices.
Read more about ControlHippo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Team ticketing for faster resolutions integrated in Slack
Read more about Suptask
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based unified messaging platform
Read more about Confides
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Agentic AI platform for enterprise service automation
Read more about Rezolve AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ticketing and ITSM software solution.
Read more about Rexpondo
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Customizable help desk management software
Read more about HelpSpot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Diagnose problems faster when you can see them.
Read more about Viewabo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel Conversational AI Platform developed by Increso
Read more about Inxide
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The ultimate ITSM platform
Read more about C2-ITSM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web based customer support
Read more about ManageEngine SupportCenter Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT support management system & help desk
Read more about everything HelpDesk