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Top Rated Help Desk Software with Non profits - Page 15

Last updated: October 2026

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404 software options

ServiceTrac logo

Cloud-based service reference management software

ServiceTrac is a cloud-based reference management software that helps businesses handle sales and service operations on a unified platform. The tool allows executives to generate customizable reports, providing insights into the performance of different regions and teams.

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IrisAgent logo

AI for every customer conversation, grounded in your truth.

IrisAgent adds AI automation to your existing help desk. It connects to Zendesk, Salesforce Service Cloud, Intercom, Freshworks, and Zoho, then autonomously resolves 50%+ of incoming tickets across chat and email with 95%+ accuracy, grounded in your knowledge base and ticket history.

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DeskDay logo

Conversational service automation for MSPs

DeskDay is a conversational service automation platform for MSPs that delivers chat-based ticketing, project management, timesheets, billing, quality assurance, IT support, and reporting features to optimize customer service, operations, and profitability.

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TIKTING logo

TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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T-HelpDesk logo

Advanced ticketing system

T-HelpDesk offers functionalities of a service desk, helpdesk, IT ticketing, and asset management in a single environment.

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VisNetic MailFlow logo

Email help desk & ticketing tool for SMBs

On-premises or hosted email management and help desk platform for SMBs, featuring rule-based routing, shared inboxes, and reporting.

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Adereso logo

AI-powered conversational commerce for sales and service

Build AI agents and manage sales and customer service conversations across WhatsApp and other digital channels.

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Infizo Desk logo

Cloud-based ticketing and incident management software

Infizo Desk is a cloud-based ticketing and incident management software that helps businesses streamline help desk operations, manage resolution speed, and more.

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Diadyn logo

Business management application

Diadyn Helpdesk manages tickets, offers support, and integrates with Diadyn apps for efficient issue resolution. It centralizes customer inquiries, streamlines workflows, and provides real-time tracking, ensuring fast responses, enhanced customer satisfaction, and smooth operations across all teams.

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Jotform AI Agents logo

Cloud-based AI agents for customer service automation

Jotform AI Agents is a cloud-based, no-code platform for building and deploying conversational AI agents across web, phone, and social.

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RegitWise Help Desk logo

Online customer support software

RegitWise Help Desk is a flexible, ITIL-aligned service desk platform available as SaaS or on-premises. It streamlines IT ticketing and includes a built-in internal shop module, allowing employees to request products, equipment, or software with automated manager approval workflows.

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ConSol CM/Ticketing logo

Software to help businesses receive and process inquiries

Say Goodbye to excel lists and email chaos. ConSol CM/Ticketing is used to efficiently manage and process requests of all kinds.

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ThinkOwl logo

A complete AI solution for all your customer support needs.

Multi-channel customer service software fully powered by artificial intelligence.

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KDesk logo

Support workspace for teams and customers

KDesk is a two-sided support workspace that provides a staff operations interface and a customer self-service portal. The platform includes ticket management, form and email intake automation, approval workflows, secure data storage with client secrets, cost tracking, analytics reporting, and audit logs. It offers team management features such as member permissions, groups, and workspace branding options.

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Selvo logo

Support is everyone's job. AI customer service for SaaS

A help desk for small SaaS teams: chat and email in one shared inbox, tickets, and an AI agent for the repeat questions. One product for human and AI customer service, and Pro includes the whole team for $99 a month.

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Klik logo

Event management with engagement, analytics & gamification

Klik is an event management platform designed to help organizers monitor & increase attendee engagement, collect data, calculate ROI, and manage on-site staff

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SamparkDesk ITSM logo

IT service and asset management platform

SamparkDesk is a unified platform that manages service requests, IT assets, and operations alerts through integrated ITSM, ITAM, and ITOM capabilities. The platform features structured ticket intake, assignment workflows, SLA tracking with breach alerts, asset lifecycle visibility, and operations alert routing. It includes approval management, escalation controls, and reporting dashboards that provide teams with workload visibility and accountability tracking.

Read more about SamparkDesk ITSM

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Creatio logo

Cloud/on-premises AI CRM platform for enterprises

Creatio is a cloud-based or on-premises AI CRM and workflow platform for midsize and enterprise organizations, combining sales.

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tbITSM logo

Cloud-based IT service management and helpdesk tool

tbITSM is a cloud-based IT service management (ITSM) software that helps businesses in IT, travel and leisure, finance, retail, manufacturing, and other industries streamline help desk operations and optimize IT services. It lets staff members utilize the information technology infrastructure library (ITIL) framework to review, define, and manage the overall ITSM processes.

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initdesk logo

AI-powered help desk for modern support teams

initdesk is an AI-native help desk solution designed for modern teams that offers unlimited inboxes and users. The platform features AI-drafted replies, automatic ticket tagging, sentiment analysis, and the ability to connect internal APIs to display live customer data alongside conversations. It includes a help center with an AI chatbot, webhook integrations, keyboard shortcuts, and multilingual support capabilities.

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Codenica ITSM + ITAM logo

Cloud-based ITSM and ITAM in one platform

Cloud-based ITSM and ITAM software for managing tickets, assets, portal requests, knowledge base content, approvals, automation, chat, messages, files and reports in one platform.

Read more about Codenica ITSM + ITAM

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Salesmate logo

Cloud-based AI CRM for sales, marketing & support

Salesmate is a cloud-based AI-powered CRM platform unifying sales pipelines, marketing automation, and customer support for SMBs.

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C-Desk logo

Cloud-based help desk software for customer support teams

C-Desk is a cloud-based help desk software that provides businesses with tools to manage service requests and facilitate communication across teams. Administrators can create multiple service categories, assign them to specific employees or departments & receive notifications about overriding SLAs.

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ServiceTeam ITSM logo

Microsoft-centric ITSM software

Infused with the same technology as the Microsoft ecosystem you depend on, ServiceTeam ITSM is native to the Microsoft Power Platform and Dynamics 365.

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