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Top Rated Help Desk Software with Non profits - Page 16

Last updated: October 2026

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Xupport | AI Helpdesk Software logo
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Cloud helpdesk for small support teams

Cloud-based helpdesk unifying live chat, email, forms, and Slack into one inbox for small support teams.

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Kundo logo
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Customer service management system

Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

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Infraon Helpdesk logo
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Cloud-based helpdesk and customer success software

Infraon Helpdesk integrates ticketing, knowledge base, and self-service portal functionalities into a unified platform. The tool helps users to streamline support processes across various channels. Managers can integrate the system with collaboration tools to facilitate two-way communication with clients.

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CustomerEagle.com logo
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AI support that shows its sources, for every channel

AI-native support platform: one inbox for chat, email, WhatsApp and social, an AI agent that cites its sources, and AI Voice for calls.

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HelpDesk logo
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Cloud-based help desk tool for businesses

Cloud-based help desk platform for ticket management, customer support workflows, and team collaboration across SMBs.

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KIX logo
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Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

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Thena logo
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Acquire, Service, and Grow customers on Slack

Thena is a cloud-based platform that integrates with enterprise messaging applications such as Slack and Microsoft Teams to help B2B companies manage their customer relationships.

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ClearFeed logo
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Conversational Support Platform for Slack-first Teams.

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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Tech-Support Pro logo
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Every call, every part, every fix — one searchable record.

Tech Support Pro gives OEM support teams one place to log every call by serial number, track service history and parts, track warranty and serviceman calls (with data charts) , and remote into a machine from any browser — no TeamViewer subscription required.

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Helpneer logo
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Microsoft 365 Help Desk Ticketing System logo
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Seamless communication between employees and helpdesk agents

Establish seamless communication between the employees and help desk agents with Microsoft 365 Help Desk Ticketing System.

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NiroHelp logo
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Read more about NiroHelp

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TixyCloud logo
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AI automation flat rate with a multichannel ticket system

TixyCloud's AI ticket system brings email, WhatsApp, Telegram, web forms and phone notes into one inbox. Every message becomes a tic...

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iiQ Ticketing logo
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The help desk built for schools.

The help desk built for schools. iiQ Ticketing is the help ticketing product that IT teams use to easily and intelligently manage hardware, software, and systems-related help requests.

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HelpLane logo
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AI powered unified customer support platform

HelpLane is an AI-powered customer support platform that centralizes communication across multiple channels including email, WhatsApp, SMS, Facebook Messenger, and web chat into a unified inbox. The software features workflow automation capabilities that allow teams to create rules for conversation assignment and follow-ups without coding, while its AI assistant generates context-aware reply suggestions to handle routine customer queries.

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Ariglad logo
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Ariglad auto creates & updates your knowledge base

Ariglad elevates support efficiency by auto-updating your knowledge bases through support ticket analysis, integrating seamlessly with platforms like Zendesk, Salesforce, and more.

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Issuebear logo
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Cloud-based help desk software for businesses

Issuebear is a cloud-based help desk solution for B2B support. Key features include shared inbox, ticket management, client management, knowledge base, automation, reporting and more.

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CloudOffix logo
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Cloud-based Customer Based Business Management Platform

CloudOffix is an all-in-one CRM platform with a 360-degree view of the customer while offering easy customization features, having access to all the natively integrated apps through one screen.

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Como Inbox logo
(0)

Read more about Como Inbox

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Serviceware Processes logo
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ITSM Software, Helpdesk & Service Desk for IT Organizations

Serviceware offers intelligent solutions for digitizing and automating service processes and enabling companies to optimize their service costs. Key features include a service-catalogue, self-service portal, configuration and knowledge base management and process control.

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Creative Desk logo
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IT support ticket management solution

Creative Desk is a help desk management software that enables customers to submit issues as tickets through web or mobile applications. The software allows departments within organizations to resolve tickets and respond to queries, with notifications delivered via email. It features automated ticketing processes and data control capabilities designed to support end-user clients, help desk staff, and management teams.

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Chronodesk logo
(0)

Cloud PSA for projects, service desk & billing

Chronodesk is a cloud-based PSA platform unifying project management, service desk, CRM, timesheets, resource management, and billing.

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Gaspar AI logo
(0)

AI-driven helpdesk for automated employee support

Gaspar AI is a generative AI helpdesk platform that auto-resolves workplace issues and automates support tasks. It integrates with Slack, Microsoft Teams, and Jira Service Management to provide instant answers, reset passwords, streamline onboarding/offboarding, and accelerate approvals. It offers workflow automation, knowledge management optimization, and automated ticketing for IT, HR, and sales departments.

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Helpdesk MX logo
(0)

Helpdesk & live chat for ecommerce support

Helpdesk MX is a customer support platform for e-commerce businesses that unifies email, live chat, and contact form requests into one inbox. It offers workflow automation, ticket routing, customizable teams, canned responses, and store integrations showing order details and customer history. Supporting multiple stores or brands in one workspace, it also includes a customizable live chat widget for real-time conversations.

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GuruSup logo
(0)

AI agents for autonomous customer support

GuruSup is an AI-powered customer support platform managing inquiries across WhatsApp, email, voice, and web chat. It connects to business systems like CRM, ERP, and helpdesk tools to autonomously update orders, process refunds, and manage bookings. Features include omnichannel support with unified conversation threads, workflow automation, and integration with over 125 third-party applications.

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