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Top Rated Help Desk Software with Mac - Page 8

Last updated: October 2026

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201 software options

Resolve logo
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Never Touch Another Ticket

Resolve’s Agentic Resolution Fabric is an AI-powered automation platform that unifies knowledge, automation, orchestration, and intelligent assistance to deliver autonomous IT operations.

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Jack Project logo
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Project management solution

Jack Project is a software solution for task management, communication, collaboration, knowledge management, and document management. It provides features for managing tasks, projects, documents, and knowledge in one application across departments and company boundaries.

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Channel.io logo
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Start the conversation and be customer driven.

The live chat, team chat, CRM, marketing, and chatbot tools included in Channel.io's all-in-one business communications platform are made to help you identify critical customers and enhance customer engagement at every point of the customer funnel.

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FyneDesk logo
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AI-powered ticketing system for support teams

FyneDesk is a help desk and ticketing platform that tracks and manages requests from customers, clients, employees, and partners. The software features AI-powered ticket summarization, automated reply suggestions, smart ticket routing, custom fields, bulk actions, and a self-service client portal. It includes a knowledge base, email-to-ticket conversion, asset management, real-time reporting and analytics, webhooks, and workflow automations.

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Verint Case Management logo
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Case management platform to automate workflows

Verint Case Management Professional automates customer and citizen interactions across both assisted and self-service channels, enabling engagement across various city or local government services while enabling self-service.

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Relay logo
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AI-Native Help Desk Software

Manage customer support with an AI-powered inbox, routing, automations, knowledge base, customer context, SLAs, and analytics.

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sDesk logo
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Cloud-based IT Service Platform

sDesk is an IT service management software that includes features like managing incidents, requests, changes, problems and major incidents through its cloud platform. The software also has a security operations centre that ensures cybersecurity threats are not overlooked by providing threat bulletins from sources like the National Cyber Security Centre.

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FeedbackUp logo
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Customer Feedback Software

FeedbackUp by 500apps is a Customer Feedback Software which helps support manager to collect feedback from their customers easily and timely at the ease of customer.

All-in-One Suite by 500apps offer 50 apps for Flat $14.99 per user.

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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NivaDesk logo
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Custom order management for makers and repair studios

NivaDesk is order management software for made-to-order and repair businesses. Track every custom order, client, quote, payment and deadline on one card. Native apps for Mac, iPhone, iPad and Android plus any web browser, in sync, with role-based team permissions and 12 languages.

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Futr logo

AI-driven live chat software for customer service functions

Live Chat promotes customer engagement with live chat and AI chatbots. It serves small to large firms in various industries, including housing, police, charity, retail, and local governments. Key features include chat surveys, conversational AI & forms, multilingual chats, feedback automation, and more.

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i-net HelpDesk logo
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Streamline Support with Intelligent Ticketing

i-net HelpDesk is a web-based ticket system for internal support and customer service. Configurable forms, Kanban boards, and automated workflows organize requests. A knowledge base supports self-service, and optional AI provides summaries and suggested replies.

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ServiceTrac logo
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Cloud-based service reference management software

ServiceTrac is a cloud-based reference management software that helps businesses handle sales and service operations on a unified platform. The tool allows executives to generate customizable reports, providing insights into the performance of different regions and teams.

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DeskDay logo
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Conversational service automation for MSPs

DeskDay is a conversational service automation platform for MSPs that delivers chat-based ticketing, project management, timesheets, billing, quality assurance, IT support, and reporting features to optimize customer service, operations, and profitability.

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Jotform AI Agents logo
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Cloud-based AI agents for customer service automation

Jotform AI Agents is a cloud-based, no-code platform for building and deploying conversational AI agents across web, phone, and social.

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ThinkOwl logo
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A complete AI solution for all your customer support needs.

Multi-channel customer service software fully powered by artificial intelligence.

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KDesk logo
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Support workspace for teams and customers

KDesk is a two-sided support workspace that provides a staff operations interface and a customer self-service portal. The platform includes ticket management, form and email intake automation, approval workflows, secure data storage with client secrets, cost tracking, analytics reporting, and audit logs. It offers team management features such as member permissions, groups, and workspace branding options.

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Klik logo
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Event management with engagement, analytics & gamification

Klik is an event management platform designed to help organizers monitor & increase attendee engagement, collect data, calculate ROI, and manage on-site staff

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Infraon Helpdesk logo
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Cloud-based helpdesk and customer success software

Infraon Helpdesk integrates ticketing, knowledge base, and self-service portal functionalities into a unified platform. The tool helps users to streamline support processes across various channels. Managers can integrate the system with collaboration tools to facilitate two-way communication with clients.

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KIX logo
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Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

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Thena logo
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Acquire, Service, and Grow customers on Slack

Thena is a cloud-based platform that integrates with enterprise messaging applications such as Slack and Microsoft Teams to help B2B companies manage their customer relationships.

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CDESK logo
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Helpdesk and service desk software

CDESK is a helpdesk and service desk software that designed for the digitalization and standardization of a company's business processes. CDESK provides tools for, e.g. improving communication with customers, processing requests, registering employees work time and keeping the SLA and SLO deadlines.

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Ariglad logo
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Ariglad auto creates & updates your knowledge base

Ariglad elevates support efficiency by auto-updating your knowledge bases through support ticket analysis, integrating seamlessly with platforms like Zendesk, Salesforce, and more.

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Uniphore logo
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So every person, on every call, can finally be heard.

Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning.

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CloudOffix logo
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Cloud-based Customer Based Business Management Platform

CloudOffix is an all-in-one CRM platform with a 360-degree view of the customer while offering easy customization features, having access to all the natively integrated apps through one screen.

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