getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Help Desk Software with Mac

Last updated: October 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

201 software options

Avochato logo

SMS texting and live chat for sales, support & ops teams

visit website
Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

Read more about Avochato

Users also considered
Xurrent logo

Service Management for the Modern Enterprise

visit website
Xurrent AI Service Desk puts intelligence in the flow of work. Embedded Sera AI and a native virtual agent summarize, classify, and route instantly, draft knowledge, and power 24/7 self service. Launch in 5 weeks with no bolt ons. Reduce MTTR and lift CSAT across the enterprise.

Read more about Xurrent

Users also considered
InvGate Service Management logo

Web-based IT service desk software

visit website
Use InvGate to manage & automate your IT help desk with ticket management, self-service, SLAs, workflows, gamification, customer feedback, analytics & more.

Read more about InvGate Service Management

Users also considered
Vivantio logo

When Service Matters.

visit website
Vivantio combines incident, problem and change management, with ticketing, knowledge management, self service and asset management. Reduce workload, improve efficiency and reduce costs with automation.

Read more about Vivantio

Users also considered
Milvus logo

IT management system and help desk solution

Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

Read more about Milvus

Users also considered
Missive logo

Shared inbox and team chat for collaborative email.

Missive is a team inbox and chat app for collaborative email. Share inboxes, assign conversations, and comment internally across email, SMS, WhatsApp, Instagram, Messenger, and live chat, on top of Gmail, Outlook, or any IMAP provider.

Read more about Missive

Users also considered
ISL Light logo

Remote support software & unattended remote access

Remote support software for helpdesks. Can be integrated into CRM and ITIL incident management products (BMC).

Read more about ISL Light

Users also considered
Tidio logo

Aill-in-one customer support software with AI features

Tidio is a help desk software suite comprising help desk, live chat, chatbot, and AI agent products. Create chatbot automations with Flows, talk to your clients live in real time, or delegate issue handling to Lyro, an AI agent for customer support, capable of resolving up to 64% of issues.

Read more about Tidio

Users also considered
Yonyx logo

Decision tree driven Interactive guides for customer service

Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.

Read more about Yonyx

Users also considered
NinjaOne logo

Cloud-based unified IT operations platform for MSPs

NinjaOne Ticketing offers IT teams the ability to improve ticket resolution times and service delivery outcomes with actionable, context-rich automated IT ticketing. Identify, analyze, and remediate problems with automatically populated vital information, system details, and more.

Read more about NinjaOne

Users also considered
Desk Manager logo

We orchestrate deals for great results

We are a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.

Read more about Desk Manager

Users also considered
Supremo Remote Desktop logo

Remote assistance, IT professionals, System administrators

Supremo combines remote access with built-in Help Desk features: a ticket Support Queue, a Support Team and per-contract billing. Available on Windows, macOS, iOS and Android, it also adds RMM and AI-driven threat detection in one tool, with no configuration required and mobile included.

Read more about Supremo Remote Desktop

Users also considered
Connecteam logo

Enhance employee management with the only all-in-one app

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

Read more about Connecteam

Users also considered
LiveChat logo

AI-based live chat for customer support and sales teams

Fully functional customer service platform with help desk, ticketing system and live chat software. Designed for engaging and supporting online visitors!

Read more about LiveChat

Users also considered
ITM IT Asset Management logo

Complete Asset Management with IOT Technology & RDP

ITM IT Asset Management is an IOT web-based asset management solution designed to help businesses monitor and manage assets within their network

Read more about ITM IT Asset Management

Users also considered
TeamViewer ONE logo

Proactive IT management with AI-powered automation

Resolve IT issues faster with secure remote support. TeamViewer empowers help desks to assist anyone, anywhere, in real time.

Read more about TeamViewer ONE

Users also considered
EngageBay CRM logo

Integrated sales & marketing software for growing teams

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Re:amaze logo

Support, engage, and convert customers on a single platform.

Consolidated helpdesk for chat, email, social media (Facebook, Messenger, Twitter, Instagram), and mobile SMS/MMS. Team inboxes. Team workflows.

Read more about Re:amaze

Users also considered
Supportbench logo

The Only AI Customer Support Platform

Supportbench: Cut costs, boost resolution speeds, and enable agents with AI-driven support.

Read more about Supportbench

Users also considered
Milldesk logo

IT help desk and service desk management

Milldesk is an IT help desk and service management platform designed for IT service providers and organizations of all sizes. Key features include intelligent workflows, automatic and scheduled tickets, communication tools, contract management, customizable branding, and feedback management.

Read more about Milldesk

Users also considered
Creatio AI CRM logo

AI CRM where people and AI agents work together.

Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.

Read more about Creatio AI CRM

Users also considered
Harmony logo

AI-powered enterprise service management platform

Harmony is an enterprise service management platform that uses AI agents to autonomously resolve user requests across IT, HR, legal, and finance departments. The software features an AI helpdesk agent that handles password resets, application access requests, and device management, while proactive agents detect and address issues before they impact users. Harmony automatically generates and maintains a dynamic knowledge base by learning from tickets and organizational context in real time.

Read more about Harmony

Users also considered
FocalScope logo

Call center management software

FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.

Read more about FocalScope

Users also considered
Comm100 logo

Omnichannel customer engagement for any business

Cloud-based and on-premises omnichannel customer engagement platform unifying live chat, AI chatbots, ticketing, and CRM tools.

Read more about Comm100

Users also considered
Wavity Help & Service Desk logo

Help desk and service Solution

Wavity Help & Service Desk solution helps maintain and operate employee and customer satisfaction. It caters to organizations of all sizes and contains real-time analytics.

Read more about Wavity Help & Service Desk

Users also considered