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ITSM Software for Freelancers (2026)
Last updated: February 2026
75 software options
Sponsored
Freshservice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
Read more about Freshservice
NinjaOne
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified endpoint management & IT automation platform
Read more about NinjaOne
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support, remote access & device management software
Read more about TeamViewer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based remote support solution
Read more about Zoho Assist
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Desktop, mobile device & patch management software
Read more about ManageEngine Endpoint Central
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Complete DevOps lifecycle management
Read more about GitLab
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service management platform
Read more about Salesforce Service Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Read more about JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote Support Software That Always Works
Read more about FixMe.IT
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote assistance, IT professionals, System administrators
Read more about Supremo Remote Desktop
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Patching That Just Works
Read more about Action1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Track, find and know everything in under 30 seconds.
Read more about IT Glue
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one remote IT monitoring and management platform.
Read more about Pulseway
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Design and automate business workflows in minutes.
Read more about Pipefy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT enterprise services
Read more about ServiceNow
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Issue tracking and workflow automation platform
Read more about Issuetrak
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support for helpdesks, call centers and organizations
Read more about LogMeIn Rescue
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud IT Help Desk Software
Read more about ManageEngine ServiceDesk Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based remote support solution for SMBs
Read more about LogMeIn Resolve
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated RMM, PSA, and remote access platform
Read more about Syncro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing time tracking in Jira.
Read more about Tempo Timesheets
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote monitoring & management for managed service providers
Read more about Naverisk