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ITSM Software for Freelancers (2026) - Page 2

Last updated: February 2026

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75 software options

N-sight RMM logo

Cloud-based remote monitoring and management platform

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N-sight RMM is available for Freelancers and offers the following support options: Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum.

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ConnectWise PSA logo

PSA tool designed for as-a-service businesses

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ConnectWise PSA is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat, FAQs/Forum, 24/7 (Live rep).

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BlueFolder logo

Work order and field service management software

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BlueFolder is available for Freelancers and offers the following support options: Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum.

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Autotask PSA logo

IT Business Management Software Platform

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Autotask PSA is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Chat.

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Kaseya VSA logo

IT systems management software for internal IT and MSPs

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Kaseya VSA is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep).

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ManageEngine ADManager Plus logo

Active Directory Management and Reporting Solution

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ManageEngine ADManager Plus is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support, Chat.

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Lansweeper logo

Know Your IT

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Lansweeper is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk.

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Kayako logo

AI-enabled unified customer service platform

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Kayako is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), Phone Support.

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Web Help Desk logo

IT asset and knowledge management

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Web Help Desk is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), Phone Support.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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BMC Helix ITSM logo

IT service and IT asset management software

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BMC Helix ITSM is available for Freelancers and offers the following support options: Email/Help Desk.

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Panopta logo

Never Blinks

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Panopta is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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Vision Helpdesk is available for Freelancers and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep).

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osTicket logo

Open-source customer support ticket system

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osTicket is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support.

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Wavity Help & Service Desk logo
Category Leaders

Help desk and service Solution

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Wavity Help & Service Desk is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Cayzu logo

Cloud Based Ticket Management & Help Desk Software

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Cayzu is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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Deskpro logo

Customer service software you can depend on

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Deskpro is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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Track-It! logo

Help desk and asset management

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Track-It! is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Mint Service Desk logo

IT service desk and asset management solution

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Mint Service Desk is available for Freelancers and offers the following support options: Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, FAQs/Forum.

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Hipporello Service Desk for Trello logo

Tool that turns Trello Board into a service desk

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Hipporello Service Desk for Trello is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

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XEOX logo

Remote Monitoring and Management of IT Infrastructures

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XEOX is available for Freelancers and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Knowledge Base, FAQs/Forum.

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Intelligent Service Management logo

Service desk & IT service management

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Intelligent Service Management is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep).

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ProProfs Help Desk logo

Help desk and ticketing solution for customer service

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ProProfs Help Desk is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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i-doit logo

IT documentation and CMDB solution

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i-doit is available for Freelancers and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Total Network Inventory logo

PC and software audit management software

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Total Network Inventory is available for Freelancers and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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