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Best ITSM Software for Freelancers

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ConnectWise Manage

4.1
(187)

A PSA Tool Designed To Run Your As-a-Service Business

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ConnectWise Manage is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about ConnectWise Manage

LogMeIn Rescue

4.6
(125)

Remote support for helpdesks, call centers and organizations

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LogMeIn Rescue is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about LogMeIn Rescue

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

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Zendesk is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

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Alloy Navigator

4.5
(48)

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Alloy Navigator

Vivantio

4.3
(165)

Flexible Software. Focused Service.

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Vivantio is available for Freelancers and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support.

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Atera

4.5
(192)

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

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Atera is available for Freelancers and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

Read more about Atera

NinjaRMM

4.9
(131)

The Easiest-to-Use Unified Endpoint Management Platform

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NinjaRMM is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Intelligent Service Management

4.4
(23)

Service desk & IT service management

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Intelligent Service Management is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep).

Read more about Intelligent Service Management

Caspio

4.6
(133)

Build online database applications without coding.

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Caspio is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about Caspio

Vision Helpdesk

4.6
(28)

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

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Vision Helpdesk is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Vision Helpdesk

AssetSonar

5.0
(2)

IT Asset Management Software

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AssetSonar is available for Freelancers and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat.

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ProProfs Help Desk

4.9
(8)

Help desk and ticketing solution for customer service

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ProProfs Help Desk is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about ProProfs Help Desk

everything HelpDesk

4.3
(13)

IT support management system & help desk

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everything HelpDesk is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base.

Read more about everything HelpDesk

VIZOR IT Asset Management

4.0
(1)

ITIL Certified IT Service and Asset Management Solution

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VIZOR IT Asset Management is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about VIZOR IT Asset Management

SeamlessDesk

4.6
(30)

Simple. Affordable. Service Desk Software.

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SeamlessDesk is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

Read more about SeamlessDesk

EZOfficeInventory

4.6
(1,1k)

Asset Tracking and Management Software

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EZOfficeInventory is available for Freelancers and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat.

Read more about EZOfficeInventory

Freshdesk

4.5
(2,2k)

Online helpdesk system and customer service software

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Freshdesk is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Freshdesk

FixMe.IT

4.8
(355)

Remote Support Software That Always Works

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FixMe.IT is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about FixMe.IT

Zoho Assist

4.6
(445)

Instant Remote Support. Unattended Remote Access.

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Zoho Assist is available for Freelancers and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Zoho Assist

Salesforce Service Cloud

4.4
(511)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about Salesforce Service Cloud

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

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Yonyx is available for Freelancers and offers the following support options: Phone Support, Chat, 24/7 (Live rep).

Read more about Yonyx

HappyFox Help Desk

4.6
(83)

Helpdesk, customer support software

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HappyFox Help Desk is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about HappyFox Help Desk

RMM

4.4
(68)

Simply Powerful

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RMM is available for Freelancers and offers the following support options: 24/7 (Live rep), Chat, Knowledge Base, Phone Support, Email/Help Desk, FAQs/Forum.

Read more about RMM

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

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Wix Answers is available for Freelancers and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base.

Read more about Wix Answers

Mint Service Desk

4.8
(10)

IT service desk and asset management solution

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Mint Service Desk is available for Freelancers and offers the following support options: 24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, Chat.

Read more about Mint Service Desk

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