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App comparison

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Top Rated Live Chat Software with Transcripts/Chat History in 2026 - Page 9

Last updated: April 2026

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240 software options

BoldDesk logo

Customer Service Software, Help Desk Software.

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BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

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optimise-it logo

Enhancing customer service via live chat

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X-Livechat is a solution from Value Added Services within the Ströer X Group. With our chat software we improve your customer experience!

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DevRev logo

DevRev OneCRM, purpose-built for technology companies

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DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

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KaraboAI logo

Enhancing Business Operations with AI Powered Chatbots

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KaraboAI provides AI-powered chatbots designed to streamline and enhance business operations. These intelligent chatbots, tailored for live support and website integration, improve productivity by automating customer interactions and facilitating seamless transactions.

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Square Messages logo

Messaging system to consolidate all customer communication

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Square Messages is the only messaging hub you need for your business. Send and receive texts, emails, and more all from one place. It's built to work with other tools, so
you can build better relationships.

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Cbox logo

Cloud-based live chat application for online events

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Cbox is a cloud-based live chat application, which helps online communities, groups, and event organizers facilitate communication across participants in real-time. Managers can embed the tool within websites using codes and share URLs with visitors for quick access.

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Zendesk Sunshine logo

Innovative and creative messaging platform.

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Zendesk Sunshine helps businesses create conversations with their customers. Delivered as part of the Zendesk for service suite, it provides dynamic experiences that are embedded with advanced extensions and custom interactions so agents and customers can get the right information right away.

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insmartbot logo

Serve your customers on all channels with AI.

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Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

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IMsupporting logo

UK-Hosted Hybrid AI Live Chat for British Businesses

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IMsupporting is a UK-based Hybrid AI live chat platform designed for British businesses. Founded in 2015 in Gloucester, we combine powerful AI automation with seamless human handoff—so customers get instant answers to routine queries while complex issues reach your team directly.

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Akio.CX logo

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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CommBox logo

Cloud-based contact center and customer service solution

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CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

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Onlim logo

Conversational AI and live chat platform

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Onlim is a conversational AI and live chat tool that helps businesses streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational templates for specific sectors such as tourism, energy suppliers, retailers, and more.

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AtomX Live Chat logo

Providing customers with instant real time support

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AtomX Live Chat has several key features to keep you connected with your customers at all times including, smart routing for shorter response times.
Build greater customer satisfaction with offline email ticketing and automatic follow up emails, giving customers the opportunity to connect 24/7

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Noci logo

Product recommendation tool

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Noci provides you a world-premiere feature: the product recommendation tool. Sell like your in-store vendor would.

Don't be afraid to go first, revolutionize your customer journey with Noci!

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Saysimple logo

Dynamic Customer Engagement Platform

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We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

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AskHandle logo

Personalized AI Support made simple

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AskHandle is a personalized AI support system that utilizes advanced generative AI and natural language processing (NLP). It offers a codeless retrieval augmented generation (RAG) solution, allowing businesses to automate and optimize their customer support seamlessly.

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Decode logo

Unified Emotion AI & Consumer Insights Platform

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Validate your campaigns with responses that are unbiased and backed by emotional insights.

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Crescochat logo

Live chat software for communicating with clients

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CrescoChat is the ultimate live chat solution that offers powerful software and agents to help you convert website visitors into qualified leads.

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Proto AICX Chat logo

CX automation for support teams

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Proto is a CX automation platform that enables organisations in emerging markets to automate customer service in over 100 local languages. Proto's natural language processing engine provides leading intent classification for languages such as Kinyarwanda and Twi, with an API for developers.

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CINNOX logo

Humanising connections for better business

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CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.

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Nexa Virtual Receptionist logo

Call answering & virtual receptionist platform

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Nexa Virtual Receptionist offers a live answering service that answers all calls when businesses are closed or busy.

Increase prospective client conversion by 25% with 5x-10x ROI.

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Luma Virtual Agent logo

Live chat software

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Luma Virtual Agent is a live chat software that helps businesses offer enterprise service and support to customers across multiple channels. The platform enables managers to understand users' requirements and sentiments using the natural language processing (NLP) functionality.

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Infobot logo

AI-enabled chatbot for customer support management

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InfoBot is a no-code AI-enabled chatbot that caters to professional industries, providing accurate information with setup and customization options.

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chattigo logo

Unify chats and boost customer experiences

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Chattigo is a CCM that centralizes interactions across multiple digital channels. It enables businesses to efficiently manage customer conversations, enhancing response quality and fostering stronger client relationships. The platform offers intelligent chatbot integration.

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Chat Breezes logo

Live chat software

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Chat Breezes is a cloud-based live chat software that helps businesses automate chats, capture customer information, and qualify leads. Teams can label incoming messages automatically based on selected keywords to categorize and prioritize conversations. The platform allows managers to synchronize, share, and sell products directly through chat interactions.

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