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Top Rated Live Chat Software with Transcripts chat history - Page 9

Last updated: May 2026

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242 software options

Trengo logo

Automate repetitive work to unleash meaningful conversations

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Because customer Delight. Always. Wins.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Rocket.Chat logo

Bring together messaging, voice, video, critical apps, and A

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Bring messages, video calls, file sharing and all team communication into one place and boost your business efficiency. Empower your team to work quicker with real-time text messages. Control permissions, audit previous messages and never miss information again with the saved chat history.

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3CX logo

Web & mobile-based (Android, iOS) communications system.

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3CX Live Chat is a free live chat solution that offers extra calling capabilities and team communication features at no cost!

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Freshchat logo

Live Chat software for modern messaging

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Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social

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Podium logo

AI-enabled lead management and conversion platform

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Podium webchat immediately brings the conversation to text, so you can keep the conversation going long after the customer leaves your site. Generate up to 11x more leads from your website, then convert them faster with immediate, AI-powered responses, automations for key moments, and more.

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Bitrix24 logo

All in one business management workspace

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100% FREE live chat and contact center software used by over 12 million companies. Also comes with free CRM and email marketing.

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Zenvia Customer Cloud logo

AI for customer service to sell more and serve better

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Create fully functional chatbots in just a few clicks, with automatic implementation using generative AI, and enable integration with other systems to enhance customer service and conversational experience.

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chatarmin.com logo
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WhatsApp Marketing Tool. Charles alternative.

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chatarmin.com is a WhatsApp marketing tool for eCommerce and retail brands.

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Hubtype logo
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Achieve automation beyond your expectations.

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Hubtype offers a chatbot platform for automating customer service interactions and communication across multiple digital channels.

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AtomX Live Chat logo
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Providing customers with instant real time support

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AtomX Live Chat has several key features to keep you connected with your customers at all times including, smart routing for shorter response times.
Build greater customer satisfaction with offline email ticketing and automatic follow up emails, giving customers the opportunity to connect 24/7

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Nexa Virtual Receptionist logo
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Call answering & virtual receptionist platform

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Nexa Virtual Receptionist offers a live answering service that answers all calls when businesses are closed or busy.

Increase prospective client conversion by 25% with 5x-10x ROI.

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Web1on1 logo
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Online platform with a WhatsApp messaging interface

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Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

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Zupport logo
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Cloud-based chatbot solution for customer support.

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Zupport.ai is an AI-powered support automation platform that helps businesses scale efficiently. It deflects repetitive tickets, enriches bug reports, and offers an intelligent knowledge assistant, multilingual help center, feature requests, and real-time Slack integration.

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Thingy logo
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Multimodal AI conversation engine (MAICE)

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Thingy is a conversational engine platform driven by AI technology. The platform aims to humanize interactions with users, offering personalized engagements and streamlining communication to enhance user satisfaction.

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chattigo logo
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Unify chats and boost customer experiences

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Chattigo is a CCM that centralizes interactions across multiple digital channels. It enables businesses to efficiently manage customer conversations, enhancing response quality and fostering stronger client relationships. The platform offers intelligent chatbot integration.

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CommBox logo
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Cloud-based contact center and customer service solution

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CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

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Luma Virtual Agent logo
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Live chat software

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Luma Virtual Agent is a live chat software that helps businesses offer enterprise service and support to customers across multiple channels. The platform enables managers to understand users' requirements and sentiments using the natural language processing (NLP) functionality.

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Haber Chat logo
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your go-to platform for managing WhatsApp communications.

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Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

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Channel.me Live Chat logo
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Live chat software to manage multiple customer interactions

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Channel.me Live Chat is a communication management software, which helps businesses design and add live chat functionality to existing websites. The platform enables organizations to design a custom chat button and integrate into multiple web pages using HTML codes.

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Crescochat logo
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Live chat software for communicating with clients

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CrescoChat is the ultimate live chat solution that offers powerful software and agents to help you convert website visitors into qualified leads.

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Decode logo
(0)

Unified Emotion AI & Consumer Insights Platform

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Validate your campaigns with responses that are unbiased and backed by emotional insights.

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Akio.CX logo
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Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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