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Live Chat Software for Large Enterprises (2026)

Last updated: April 2026

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248 software options

Text logo

Text

AI-powered support that turns every chat into revenue.

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Text is customer service software that goes beyond resolving conversations — it turns them into revenue. AI agents work alongside human agents in one inbox, handling support, qualifying leads, and driving sales. Trained on your knowledge base. Ready to go in minutes.

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Zendesk Suite logo

Zendesk Suite

AI powered customer service across all channels

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Zendesk offers industry leading live chat software that’s quick to implement and easy to use. It lets you deliver real time, conversational support on web, mobile, and social media like Facebook/WhatsApp. Response times can be as fast as 30 seconds and agent performance can improve by 25%.

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Freshdesk logo

Freshdesk

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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LiveAgent logo

LiveAgent

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is a web-based Live Chat and Help Desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.

Start with a 1 month free trial, no credit card needed, no contracts.

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Fin logo

Fin

Cloud-based AI agent for customer service

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Fin is an AI agent for customer service that instantly answers queries, takes action, and can resolve the majority of the support volume. It can also seamlessly hand off to the team when needed.

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Vision Helpdesk logo

Vision Helpdesk

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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Vision Helpdesk offers four products to manage customer support for all size business.

1) Multi channel Help Desk Software
2) Satellite Help Desk (Multi company help desk )
3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint)
4) Live Chat Software

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Social Intents logo

Social Intents

Live chat software for Microsoft Teams, Slack, and ChatGPT.

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Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

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Avochato logo

Avochato

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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HelpCenter logo

HelpCenter

Helpdesk software

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HelpCenter is a cloud-based helpdesk software used by thousands of businesses worldwide to manage their customer support, live chats and FAQs.

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DontGo logo

DontGo

Conversational AI platform for managing customer queries

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DontGo is a live chat platform that utilizes artificial intelligence (AI) chatbots and exit intent technology to help businesses convert abandoning traffic into sales leads. Professionals can utilize the chatbots to resolve visitor queries and promote other products in the catalog.

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Biocoded logo

Biocoded

Cloud-based platform for managing secured communication

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Biocoded is a cloud-based security platform that allows businesses to securely share messages and files via a unified portal. It offers features like encrypted private messaging, group chat, voice and video conferencing, self-destructing messages, secure file sharing, and tamper-proof IoT access, and more.

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Viafoura logo

Viafoura

Community engagement and management software

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Viafoura is a digital experience company that helps brands activate their audiences.

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Next4biz CSM logo

Next4biz CSM

End-to-end omnichannel customer experience management.

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Next4biz CSM is a comprehensive cloud-based customer service management software with an omnichannel approach. It offers customizable self-service knowledge base, live chat, automated workflows, and advanced reporting capabilities. It enables organizations to provide excellent customer experience.

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Pega Customer Service logo

Pega Customer Service

Software for managing customer service operations

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Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

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Chatroll logo

Chatroll

Real-time social chat software

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Chatroll is a real-time social chat software designed to help businesses to connect with a large audience by conducting live events. It provides access to updated key event metrics to understand and analyze the viewer’s behavior in the conference via the analytics dashboard.

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Subiz logo

Subiz

Website-integrated Live Chat Software

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Support customer when they need, make them happy, and boost your sale

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Ochatbot logo

Ochatbot

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

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Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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BirdSeed logo

BirdSeed

All-in-one Website Visitor Engagement Tool

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BirdSeed is not only FOREVER FREE Live Chat, but also includes 11 other engagement tools that cater to early stage buyers, people want to communicate in a different way or when you aren't available - all in one button!

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Huggy logo

Huggy

Huggy is a digital tool with intelligent service solutions

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Huggy is an omnichannel customer service solution that makes it possible to centralize messages sent by customers from different channels on a single screen. Companies can build custom service journeys with this tool, from inbound to outbound flows. Available in English, Portuguese, and Spanish.

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Sparkcentral logo

Sparkcentral

Customer service platform for asynchronous messaging

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Sparkcentral offers a SaaS platform for digital customer service: listen, support and engage with your customers on channels they love. It's easy to use and integrates seamlessly with other external platforms or software. Trusted by clients such as Zappos, Netflix, Air Canada, Slack,...

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Vivocha logo

Vivocha

Next Generation Customer Interaction Platform

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Chat allows your customer to start a chat with you in a single click. It is a simple solution for engaging with your website visitors, creating strong relations

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Botmock logo

Botmock

Artificial intelligence (AI)-enabled chatbot builder

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Botmock is a cloud-based software that provides businesses with tools to design and build artificial intelligence (AI)-enabled chatbots for multiple communication channels. Supervisors can customize conversational workflows using a drag-and-drop editor and request feedback from team members.

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Fleep logo

Fleep

A flexible messenger for team communication and file sharing

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A messenger app that integrates with email. It includes file sharing, tasks, pin boards and more and works across multiple organisations

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Target First logo

Target First

One complete customer relationship solution

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Engage your customers 24/7 with Target First ! Our customer relationship platform offers several options to keep in touch with the best part of the audience on your website :
- Live chat
- Call Back
- Chatbot
- Messaging
- Email
- Meeting

Read more about Target First

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NuVidio logo

NuVidio

NuVidio

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NUVIDIO is a video call platform that allows businesses to securely connect with customers through one-on-one video chats. The software features end-to-end encryption, customizable backgrounds, and integration with CRM systems to provide a seamless customer experience. NUVIDIO aims to bring transparency and trust to digital customer service through its comprehensive video call solution.

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