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With Clickatell’s Chat Desk, you can increase your agents’ productivity and efficiency while at the same time reducing costs. In short, this helps you resolve queries lightning fast with none of the frustration and waiting that a traditional phone call brings!
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Verloop.io is a customer support automation with hybrid bot + human platform that helps you provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.
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Accelerate the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.
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ngDesk is a cloud-based customer service solution, which assists customer support teams with ticket management and query resolution. Key features include forms management, collaboration, chatbot creation, rule-based workflows, knowledge base management, and multi-channel communication.
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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.
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Rezolve.ai is an artificial intelligence (AI)-enabled platform designed to help businesses in healthcare, retail, education, and other industries automate service desk operations via a unified portal. The software allows organizations to establish custom workflows to resolve all employee issues.
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ELMA365 is a low-code business process management (BPM) software that helps businesses model, monitor, execute, and manage projects and tasks.
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The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.
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REVE Chat is a smart customer communication platform that comes with immense benefits for businesses. Our chatbot, live chat, co-browsing, and other intelligent features help you automate lead generation and improve your sales & customer service efforts.
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A tool that makes suppliers available to customers at any time and place. Ask your question and get the reply.
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Live Guide is a live chat solution for customer service teams with features for audio & video chat, customer intelligence, remote assistance, & more
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Cugic is an online live chat and a help desk solution for small and medium-sized businesses keen to engage with customers in real time via existing web channels
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Sparkcentral offers a SaaS platform for digital customer service: listen, support and engage with your customers on channels they love. It's easy to use and integrates seamlessly with other external platforms or software. Trusted by clients such as Zappos, Netflix, Air Canada, Slack,...
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Ommnichannel communications platform that integrate, automate and personalice contact with customers for WhatsApp, Messenger, Instagram and more. Companies can integrate Ticker with its technosystem through Ticker APIs and webservices.
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Botmock is a cloud-based software that provides businesses with tools to design and build artificial intelligence (AI)-enabled chatbots for multiple communication channels. Supervisors can customize conversational workflows using a drag-and-drop editor and request feedback from team members.
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LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize KPIs on a centralized dashboard.
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AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and chat across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.
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Forethought is a conversational AI platform designed to help businesses in the retail, education, finance, travel, and other sectors prioritize tickets and manage customer communications. Administrators can utilize the artificial-enabled tools to analyze clients’ sentiments and tag and direct cases to relevant agents.
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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.
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CXMEngine is a customer journey solution that facilitates journey orchestration, task automation, and product catalog management.
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Applozic enables real time messaging across any device pr platform with easy to integrate mobile native SDK
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Brring is a cloud-based lead generation solution that assists sales teams with conference calling, prospect calling, and engagement. Key features include reminder messages, a contact database, an activity dashboard, call scheduling, calendar integration, call history, and reporting.
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