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Top Rated Live Chat Software with Instagram - Page 3

Last updated: October 2026

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69 software options

Front logo

AI-enabled customer service platform for collaboration

Front is a customer operations platform with live chat capabilities that enables support, sales, and account management teams to deliver exceptional service at scale. Front Chat brings your focus where it should be — on your customers.

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inconnect logo

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Emplifi Social Marketing Cloud logo

AI-powered social media marketing software

An end-to-end Social Marketing Cloud for modern enterprises.

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Trengo logo

Automate repetitive work to unleash meaningful conversations

Because customer Delight. Always. Wins.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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Rocket.Chat logo

Bring together messaging, voice, video, critical apps, and A

Bring messages, video calls, file sharing and all team communication into one place and boost your business efficiency. Empower your team to work quicker with real-time text messages. Control permissions, audit previous messages and never miss information again with the saved chat history.

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RingCX logo

AI-powered contact center

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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Comm100 AI Agent logo
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The AI Agent That Engages and Supports Like a Human

Comm100 AI Agent is a cloud-based conversational AI platform that automates up to 80% of customer queries with context-aware, human-like responses. It deploys in minutes across live chat, SMS, email, and all major messaging apps, learning instantly from your website, knowledge bases, or cloud files.

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SmartInbox logo
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All-in-one online conversation app for e-commerce businesses

SmartInbox is an online conversation app for e-commerce businesses that keeps all customer communication in one place. This easy-to-use, automated platform gives e-commerce stores a personalized inbox, enabling them to deliver timely responses for customer requests, status updates, and more.

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Reflys logo
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Automate WhatsApp, Instagram, TikTok & Messenger chats.

Reflys automates customer engagement across Instagram DMs, WhatsApp, TikTok, Messenger, SMS, and email. Integrating with e-commerce platforms, it personalizes interactions, streamlines marketing, and boosting sales.

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Channel.io logo
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Start the conversation and be customer driven.

The live chat, team chat, CRM, marketing, and chatbot tools included in Channel.io's all-in-one business communications platform are made to help you identify critical customers and enhance customer engagement at every point of the customer funnel.

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Chatflo logo
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AI chat agent for customer support automation

ChatFlo is an AI chat agent designed for customer support on websites and Shopify stores. The platform features a shared inbox that consolidates conversations from multiple channels including WhatsApp, Instagram, live chat, and email into a single timeline. ChatFlo can be trained on help documentation and past conversations to provide automated responses, with the ability to hand off conversations to human team members when needed.

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Brandy logo
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AI virtual assistants for websites and eCommerce stores

Talk to every customer personally with help of AI in every digital channel. Brandy's virtual assistant works on your website and in messaging apps like Whatsapp, Instagram Direct, or Apple Messages. If a customer needs a human assistance, brandy has an enterprise-grade agent console

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Arbyn logo
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AI customer support & sales agent for Shopify

Arbyn is the AI support & sales agent for Shopify. It answers email and live chat in your brand voice, updates addresses automatically, and handles refunds, cancellations, returns & gift cards with one-tap approval. Flat pricing, no per-ticket fees.

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Blip logo
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Smart chat platform for digital channels

Blip is an automated communications platform that enables businesses to create intelligent conversational experiences across multiple digital channels. The platform integrates with popular messaging apps like WhatsApp, Messenger, and Instagram, allowing organizations to build virtual assistants that handle customer service, marketing, and sales functions. Blip combines AI technology with customizable workflows to deliver personalized customer interactions throughout the entire consumer journey.

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Mixdesk logo
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Cloud-based AI marketing tool for marketers.

Mixdesk is a cloud-based solution that helps businesses streamline marketing operations via AI (artificial intelligence) technology. The platform integrates a wide range of communication channels including LiveChat, WhatsApp, Facebook, Instagram, Line, Email, and Telegram, enabling organizations to deliver a cohesive and personalized customer experience across all touchpoints.

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ChatPal logo
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Cloud-based AI chatbot for SMB support teams

ChatPal helps businesses manage live customer conversations, automate responses, capture leads, and support bookings across WhatsApp, Instagram, Telegram, and website chat.

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Supsis AI logo
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Cloud-based multichannel CRM & AI support platform

Supsis AI is a cloud-based platform consolidating 22 communication channels, AI chatbots, voice agents, live chat, CRM, and no-code.

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Nvoip logo
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Connecting businesses and customers.

Nvoip is a communication platform that helps businesses communicate better with their customers.

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