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Top Rated Live Chat Software with Instagram - Page 2

Last updated: October 2026

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69 software options

Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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Next4biz CSM logo

AI-powered, no-code customer service management

Next4biz is a no-code, process-based customer service platform that connects omnichannel help desk operations, AI assistance, automated workflows, SLA escalation, human handoff, and advanced reporting in one service flow.

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respond.io logo

The first minute makes or breaks the customer experience.

Manage chats, calls, emails, campaigns and CRM data on our AI-powered platform for instant replies that drive 3x more revenue.

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Crisp logo

All-in-one multi-channel solution for customer messaging

More than Live Chat, companies have now to face with multi-channel customers support so Live Chat is not enought anymore. By using Crisp, companies can enjoy an all-in-one multi-channel customers relationship platform that will help them better scale their communication.

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Ticker logo

Communications Platform as a Service

Ommnichannel communications platform that integrate, automate and personalice contact with customers for WhatsApp, Messenger, Instagram and more. Companies can integrate Ticker with its technosystem through Ticker APIs and webservices.

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Umnico logo

Omnichannel communication platform

Omnichannel messaging platform to raise sales & improve customer support effectivity.

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Chatiico logo

Enterprise Messaging Platform

Chatiico is a web-based enterprise messaging application that allows companies to scale their customer conversations.

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ChatNorris logo

Train once. Answer everywhere.

Build AI agents trained on your content and deploy them across websites, WhatsApp, Instagram, and other customer channels.

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Botmaker logo

A chatbot platform that automates customer service

Botmaker is an intelligent chatbot platform focused on automating sales processes, through which companies can manage the use of bots, make them experts on specific topics and service flows, and respond to thousands of customer messages simultaneously.

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Salesgroup AI Chatbot logo

Cloud-based AI chatbot for businesses of all sizes

Salesgroup AI Chatbot is a cloud-based AI chatbot platform automating customer support, lead qualification, and product.

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Zendesk AI logo

Zendesk AI is AI that puts humans first.

Zendesk AI sits at the core of Zendesk, enhancing every aspect of the customer experience. It transforms basic bots into autonomous AI agents, gives human agents new productivity tools, and empowers admins and managers with advanced workflows and quality control.

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Gnatta logo

AI Agents and omnichannel support, built for control

Gnatta is an AI-powered customer service platform that brings all channels into one place. Combine workflows, real-time integrations, and AI Agents to automate processes, support teams, and resolve customer queries faster with full visibility and control.

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Deskpro logo

Customer service software you can depend on

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.

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easiware logo

No more claims, only conversations

easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

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Helpfruit logo

AI chatbots and help pages with all the protections you need

Helpfruit: Give your customers the right answer at the right time. Start with AI chatbots and help pages. Add in live chat if needed.

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Kiamo logo

Centralized & Aumented Customer Relationship

Kiamo is a Cloud omnichannel solution for Contact centers

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Centribal logo

SaaS application that allows you to create & manage chatbots

Tool that allows you to integrate a bot with your team and turn it into a hybrid chatbot. The platform provides your chatbot with Artificial Intelligence (AI). In addition, train your chatbots thanks to NLP Natural Language Processing and make it grow as much as you want.

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JivoChat logo

Live chat with agent apps for iOS & Android

JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

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Aimylogic logo

A visual builder to create AI-powered text and voice bots

A drag-and-drop smart bot builder platform to create chatbots, AI-powered calls, and actions for voice assistants that understand intents.

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Enghouse Contact Center logo

Cloud-based contact center platform

Enghouse Interactive Contact Centers, featuring the omni-channel Enghouse CCaaS, are highly reliable, secure, feature-rich solutions that deliver optimal customer experiences (CX) by quickly connecting resources across an entire organization to manage customer inquiries over any channel or device.

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Certainly logo

Certainly is a powerful Conversational AI Chatbot builder

The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

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Eloquant logo

Cloud Contact Center Customer Experience platform

Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Sparkcentral logo

Customer service platform for asynchronous messaging

Sparkcentral offers a SaaS platform for digital customer service: listen, support and engage with your customers on channels they love. It's easy to use and integrates seamlessly with other external platforms or software. Trusted by clients such as Zappos, Netflix, Air Canada, Slack,...

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Atom logo

Artificial Intelligence (AI)-based conversational platform

Atom help businesses streamline communication with clients using AI technology. organizations can view, organize, and respond to client messages related to shopping or customer service across a variety of applications like Telegram, WhatsApp, Instagram, Messenger, and more on a centralized portal.

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eDesk logo

eDesk; the most scalable eCommerce customer support tool for

eDesk’s AI-powered customer service software is designed specifically for eCommerce businesses, to take the complexity out of managing multiple marketplaces, webstore and social media support.

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