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Remote Support Software with CRM (2026) - Page 2

Last updated: April 2026

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36 software options

Help Lightning logo

Remote assistance software to improve customer satisfaction.

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We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.

Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.

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Remote eye logo

On-premise and cloud-based customer support solution

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Remote eye is an on-premise and cloud-based customer support software that helps businesses facilitate internal collaboration, monitor downtime due to failure, and more on a unified platform

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Surfly logo

Universal Co-browsing and Collaboration Technology

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Support remote customers as if you are sitting side-by-side with Surfly's co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly.

See what your customers see, annotate, enable active 2-way collaboration, without lag. Works on any device.

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Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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IFS Cloud logo

IFS Cloud is a composable enterprise software application.

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A composable enterprise application delivering ERP, Service Management and Enterprise Asset Management capabilities on a single platform with IFS.ai as the backbone of the solution.

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ITarian logo

IT and remote access management solution

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ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources.

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Electric AI logo

IT management software for managed software providers (MSP)

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Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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SightCall logo

The more you see, the better you serve

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SightCall enables your technicians to easily connect to the data and solutions resolving problems faster through remote, guided interaction. Trust a platform built on a secure global network that works when and where you need it.

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SnapSupport logo

Remote support solution for field teams

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SnapSupport is a web-based equipment maintenance solution designed to help companies facilitate collaboration between field teams across multiple locations. New team members can be added to conversations, enabling real-time participation using the mobile application to resolve customer issues.

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Thinfinity Remote Workspace logo

Enable remote access to ALL your apps, desktops, and files.

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Thinfinity Workspace unifies Zero Trust Network Access (ZTNA), VDI, DaaS, and RPAM for secure, scalable IT management. Supporting Azure, AWS, GCP, IONOS, VMware, Hyper-V, and Proxmox, it leverages Infrastructure as Code (IaC) to automate provisioning and scale across cloud and on-premise environmen

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Streem logo

Cloud-based AI and AR tool for remote support

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Streem is a cloud-based customer experience software that helps businesses leverage augmented reality (AR) to provide remote support and streamline administrative processes, such as quoting, service tasks, and more. With StreemCore, supervisors can conduct live video calls with customers and quickly resolve their queries.

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