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Streem Pricing, Features, Reviews and Alternatives
Streem product overview
What is Streem?
Streem is a cloud-based customer experience software that helps businesses leverage augmented reality (AR) to provide remote support and streamline administrative processes, such as quoting, service tasks, and more. With StreemCore, supervisors can conduct live video calls with customers and quickly resolve their queries.
Key benefits of using Streem
Reduced costs.
Increased CSAT scores.
Fewer truck rolls.
Decreased customer wait times.
Improved customer experience.
Typical customers
Platforms supported
Support options
Training options
Streem pricing information
Value for money
5.0
/5
3
Starting from
No pricing info
Pricing options
Value for money contenders
Streem features
Functionality
4.3
/5
3
Total features
12
13 categories
Most valued features by users
Functionality contenders
Streem users reviews
Overall Rating
3.7
/5
3
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.33/10
1
1
0
1
0
Overall rating contenders
Shôn h.
Construction, 10,001+ employees
Used daily for 2+ years
Review source
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Nothing but positive, the level of support working with the team at Streem has been unbelievable, always on hand to help, and happy to listen help us understand how we can further use Streems functionality
Ease of use. Having had to deploy Streem out to over 800 people in our organisation, from the highly technical to technophobes, it has been a pleasure to introduce software that simply works, easy to pick up, intuitive and very fast to deploy.
Really hard to find negatives, getting senior management to understand the value of the software and the customer engagement it delivers.
Troy A.
Consumer Services, 1-10 employees
Used daily for 1-2 years
Review source
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Absolutely, one of the best things I've ever done for the business! As a business owner, I am not that interested in running around in a truck and quoting jobs all day but it's very easy for me to schedule four or five virtual calls from 5 to 7 and get those knocked out and send a quote to my customers and then all they have to do is hit approve and we just made money without having to go to the customer's house directly, I didn't pay anyone, no gas or wear and tear on the truck, and we are not out there getting or spreading disease.
I especially like keeping a video on file of our interactions with customers so that I can share this with my employees prior to them going out on the job.
It doesn't always work 100% of the time for every customer. Some customers are a little apprehensive about clicking on the items that they have to click in order to make the program work from there end.
Cristal L.
Verified reviewer
Consumer Services, 501-1,000 employees
Used weekly for less than 6 months
Review source
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I liked that you were able to keep history of the contact and video sessions, and also that you could take pictures by getting a screenshot
It feels like one of those software program that isn't at it's prime yet, it's very finicky, would love to see how it works in the future once it's developed more.
Thank you for your feedback, we're excited for you to come back and try our software again as we have made significant improvements. Both our Expert and Customer experiences have been refreshed and we have added an iOS and Android app with advanced AR features, including our OnSIte experience. See it in action https://www.streem.com/get-a-demo
Streem FAQs and common questions
Q. What type of pricing plans does Streem offer?
Streem has the following pricing plans:
Free Trial: Available
Q. Who are the typical users of Streem?
Streem has the following typical customers:
Large Enterprises
Q. What languages does Streem support?
Streem supports the following languages:
English
Q. Does Streem support mobile devices?
Streem supports the following devices:
Android, iPad, iPhone
Q. Does Streem offer an API?
Yes, Streem has an API available for use.
Q. What other apps does Streem integrate with?
Streem integrates with the following applications:
Salesforce Platform
Q. What level of support does Streem offer?
Streem offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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