Appian Pricing, Features, Reviews & Alternatives

Appian

Low-code application development platform

4.19/5 (67 reviews)

Appian overview

What is Appian?

Appian is an integrated low-code platform that enables application creation and digital transformation for any type of business or enterprise. With the aim of helping businesses to develop customized apps to transform their workflow, Appian boasts features such as case management, 3-step quick apps development, business process management, and integration with other platforms.

Utilizing Appian’s low-code development platform, users can create custom apps to be deployed on any device immediately once design is complete. Pre-built connectors mean that Appian creation can be integrated with other apps with the click of a button and without the need for code. Users can configure creations to suit any business by personalizing and defining features such as embedded workflow processes, security compliances, visual display and BPM. For quicker app production, Appian offers the quick apps tool which allows users to create their app in just 3 steps: name it, configure it and share it.

In addition to app development, users can use Appian to manage and automate business processes. With Appian’s Business Process Management (BPM) tools, users can design process-based solutions for tasks using the drag and drop interface, and define policies and procedures. For added efficiency, Appian also allows users to monitor processes, assign tasks, view performance analytics, access dynamic reporting and address service requests.
www.appian.com

Pricing

Starting from
$75/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, United Kingdom

Supported languages

English, Italian, French, German
Appian screenshot: Use the business process management suite (BPMS) to build app processesAppian Digital TransformationAppian screenshot: Case management service requests allow users to communicate between team members, customers and partnersAppian screenshot: Use the incident management tools to respond to and resolve issuesAppian screenshot: Integrate with other apps and services to provide an all-round user experienceAppian screenshot: Appian's low-code development platform means components can be combined to create a custom appAppian screenshot: Analyse business aspects and create personalized reports in-appAppian screenshot: Build and launch apps for mobile and tablet as well as desktopAppian screenshot: Appian can help users create apps for content management, social collaboration and business intelligenceAppian screenshot: Create apps for any business and customize the features to align with business needs

Appian user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.0
  4.2
  4.2
Wayne F.

Business Process Management Suite - Appian

Used daily for 2+ years
Reviewed 2020-07-14
Review Source: Capterra

Pros
The most powerful feature of this platform for us was the ability to integrate seamlessly into quite a number of upstream and downstream systems using a variety of integration methods (connected systems, pub/sub methods, web services of various types and shared data among others). With thousands of users working across complex, often long-running business processes, this was a key enabler.

Cons
Recent releases have added capabilities only to the Appian Cloud based product, would like these also available to on-premise installations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Hugely Effective BPM Tool with Ever-growing features!

Used weekly for 2+ years
Reviewed 2021-05-29
Review Source: Capterra

I have been working as a developer on Appian for almost 2 years. This tools has been there in my organization for around 5 years now. We have replaced so many tools in BPM but this has always remained intact solely because of it's user-friendly approach, easy to learn and build and it's huge market dominance. I picked up the tool and got going with it in a week's time. It's so easy to learn it. Also, the kind of capabilities and features it provides and the overall UI has kept customer satisfaction levels in my organization at an all time high!

Pros
This is the best BPM tool I have ever worked on. We are using it in our organization for 5+ years now. Features I like the most are : -Easy to learn and use. -Deployment suite is super nice and easy. -UI is very user-friendly and even a beginner will not have much difficulty in understanding and hovering around the tool a little bit. It's that easy! I was able to learn it in a week's time. -They are now also adding RPA features in the tool which makes us remain on the same tool skill set yet move around other BPM related industry capabilities like RPA and AI.

Cons
It might be a little costly for small and medium enterprises. I can't think of anything else.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Parag S.

Appian feedback 2017

Used daily for 2+ years
Reviewed 2017-04-03
Review Source: Capterra

Good workflow, Still to mature into a robust tool with better ui capabilities + performance monitoring and debugging capabilities

Pros
Good workflow capabilities

Cons
Very basic ui Immature deployment and monitoring capabilities

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

Great for rapid application development

Used monthly for 1-2 years
Reviewed 2021-03-30
Review Source: Capterra

I was able to quickly standup useful business applications with Appian that has helped my department become more productive in day to day tasks.

Pros
Appian's rapid application development capabilities allow you to quickly standup a production ready application with a user interface and business workflows.

Cons
Some of the things involved in application development are not standards based. It feels like I have to learn a new programming language, although it is quite simple to learn.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Gabriele M.

Great support and services

Used daily for 6-12 months
Reviewed 2017-04-03
Review Source: Capterra

Adopting Appian was a fairly long affair for us, but I firmly believe, as I did then, that the opportunities for business transformation are huge. The software itself is still being honed and there are some aspects of usability that could use improvement. The user provisioning capabilities could be improved as well. The services offered by Appian PS are superior and the prod support experience is impeccable.

Pros
Flexibility and applicability. Multiuser and multi developer features. Technical support is outstanding.

Cons
The UI model could use more sophistication. The delivery model could use some simplification, especially the unification of design and designer. Provisioning users for complex apps with a large number of groups can be cumbersome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Appian pricing

Starting from
$75/month
Pricing options
Free trial
Subscription
View Pricing Plans

Free 30 day trial.

Application edition: $75.00/user/month

Enterprise edition: $150.00/user/month

Appian features

API
Alerts/Notifications
Collaboration Tools
Custom Development
Drag & Drop
Mobile Development
Reporting & Statistics
Reporting/Analytics
Software Development

Access Controls/Permissions (75 other apps)
Activity Dashboard (67 other apps)
Application Management (51 other apps)
Change Management (49 other apps)
Data Import/Export (58 other apps)
Debugging (49 other apps)
Graphical User Interface (52 other apps)
Search/Filter (56 other apps)
Third Party Integrations (93 other apps)
Web App Development (50 other apps)
Workflow Management (59 other apps)

Videos and tutorials

Additional information for Appian

Benefits

Create apps in minutes with Appian’s Quick Apps feature which allows users to build an app in just 3 simple steps with no technical knowledge required.

Feel secure thanks to Appian’s security compliance certifications including: AICPA, HIPAA, PCI-DSS, FDA, FISMA and more. Appian also provides regular third party security audits and real-time virus protection.

Build an app and launch it immediately on any device thanks to Appian’s patented pending SAIL technology, meaning automatic delivery of rich, secure user interfaces.

Carry out investigations, manage and resolve incidents, attend to service requests and set up smart alerts with Appian’s case management tools. Appian aims to unify interactions between users and support case work.

Gain business intelligence by creating self-optimizing processes which use past performance and trends to become more effective. Appian reporting and analytics provide a real-time view of business performance.