Lyssna Pricing Plan & Cost Guide

Lyssna is a user research platform that enables you to test designs with real users to gain audience insights. It offers a range of powerful testing tools. With Lyssna, you can save time and money, improve user engagement, and increase conversion rates.

Lyssna

Maze

Free

Basic

Enterprise

Disappointing. Their customer service is responsive and fantastic, but that doesn't out compete their inflexible product pricing models. Additionally working across locations was painful and if you don't close all of your tabs out between teammates, it's a good chance you will lose all of your work and rebuild the study from scratch.

A Beautiful tool, but hard to leverage in practice

Nice tool, great customer support, some complaints

Positive for sure! When I used to speak at conferences, I often mentioned this as one of my go-to tools for user research. And I advocated to bring it into our toolbox at my current place of employment.

One of my go-to tools for over a decade!

It's simple, easy to learn, and relevant. I suggest any team conducting user testing or other research activities use this in their workflow.

Lyssna listens to your research needs

I would give my overall experience a 7 out of 10. There's been a good bit of improvement over the last year though, which is a great sign.

Gettin' there!

It's been good. Easy purchase and set up, we have 5 seats and a high use for the design and research team.

A nice tool with a convenient princing model 

It was my first experience and I found instructions easy to understand. However a quick demo to run or utilize the program to its core would be great. 

Also, a quick and accessible tutorials on how to effectively use credits for usability testing would be great.

Essential tool for User Research

Really great overall experience, I have never experienced any issues with it so have never needed to reach out for support. It is a go to tool for my work.

Very Intuitive and Easy To Use Platform

Overall I'm very happy with this product, many people from our company find it easy to use and beneficial especially for unmoderated testing

Feedback about Lyssna 

Great place to rapidly test your designs 

Overall, it's been a good tool to help with unmoderated testing and can help get people who aren't involved in the process more excited.

A solid choice for unmoderated testing.

a super helpful tool, which has a permanent place in my usability and UX toolbox. Very good price-performance ratio. A clear top recommendation from my side

Super tool for various usability tests with real users

We're using it to take care of assumptions and to verify our design choices.

One app to verify all your UX assumptions

Amazing tool

Hey there, thanks so much for the thoughtful feedback. The cons you mentioned in particularly are super useful to be across and we're working on addressing a bunch of these. Particularly soon we'll be making our pricing simpler and more flexible.

It is a quick and easy way to get some insight on web designs, but again not a make or break outcome.

It is a cheap way to get some testing in, but there are better platforms.

Good usability tool for one-offs

I never engaged with user testing before. Heard about other services, tried to use them but resulted to be both too complicated and more expensive. Usability Hub was the right tool: you could set up your tests with such ease, and at the same time the pricing was good. 

A great tool for your arsenal

Founder/Managing Director

Usability Hub was the right tool: you could set up your tests with such ease, and at the same time the pricing was good.

Senior UX Designer

It's quick, flexible and provides great value for the money. I like different test options and the granularity of the testers.

UsabilityHub is available across 4 pricing plans, as outlined below: 
 
Free - For initial research 
Basic - For $89/month (monthly billing) and $75/month (annual billing) 
Pro - For $199/month (monthly billing) and $175/month (billed annually) 
Enterprise - Contact UsabilityHub for a custom quote

Lyssna Pricing

Pricing plans

Free

Basic

Pro

Enterprise

User opinions about Lyssna price and value

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