Easy to unboard (i.e. great learning docs), easy to implement and great customer support. Keep doing your thing, Unbounce!
As a non-designer, I'm a marketing analytics professional, it was always simple to spin up landing pages by either making one from scratch or by using one of their pre-made templates. One of my companies designers was even surprised to find out that I made one of the landing pages that we tested for a marketing campaign- that's how you know that this is an amazing marketing solution.
Price-point. Unbounce is more targeted at enterprises, rather than for mom and pop shops.
Thank you Jordan! Appreciate the kudos and congratulations on building some amazing landing pages . Glad we were able to help you bring your campaign visions to life.
Cheers and happy converting,
Likelihood to recommend: 10/10
In general, the experience is good and it allows you to create visually beautiful and mobile optimized landing pages.
It allows you to personalize every detail of the landing page without knowing HTML, CSS...
Some features need a bit of coding and we have to use external forms (HubSpot forms) because the ones with Unbounce have very limited options.
Thanks for taking the time to give us this feedback! Good to hear that overall, Unbounce is working for you and your team! In the future, if you have form troubles, please don't hesitate to reach out to Support or explore the existing workarounds that are published in the Unbounce Community.
Cheers and happy converting!
Likelihood to recommend: 7/10
When you're working with clients who are running multiple campaigns, it's easy to setup landing pages with Unbounce.
Easy to setup pages and integrate with WordPress. When you need to set a page up, this is the tool to use.
Some of the features like editor could use an improvement with the user interface. The page analytics can offer more insight.
Hi Sam, thank you so much for taking the time to review us! We really appreciate the feedback and are glad you're finding it easy to setup and integrate Unbounce with WordPress.
Likelihood to recommend: 9/10
Unfortunately we're stuck there for now but definitely looking to move when convenient to do so!
The interface is very simple so any member of the team is able to create landing pages. They have integrations with Zapier that allow us to feed information between landing pages and CRMs.
Oh boy. First of all, they promise 99% uptime but their reliability is actually quite bad and they don't warn their customers when there is downtime (I presume because they hope they can fix before we notice). Their code rendering has big limitations. For example, simply styling a bullet is a massive chore. They also don't support many basic functions (tabs, collapsible pages, etc.) Anytime you have an issue with something, their support is slow and pretty unhelpful. An actual quote from a support agent: "we are not designers, so there is just so much we can support when it comes to custom code" -- this is simply because I was trying to change an ordered list from numerals to lower alphabetic, but their code rendering was not allowing this. Similarly, when trying to create a collapsible page, Unbounce support initially refused to help (despite providing the code). Their support is very slow and will take minutes to reply to a chat, but if you take more than a min or so to reply they'll close the chat assuming you're not there. Sorry if I don't stare at a screen waiting for a support person who takes forever to respond waiting for the response so I can respond right away. Oh - and remember how I talked about poor uptime? Never once has Unbounce offered compensation for losses caused by their terrible uptime.
Thank you for taking the time to review us and for speaking candidly about your experiences using Unbounce.
To address some of your concerns, over last 90 days we have maintained a 99.98 % uptime according to https://status.unbounce.com/. However, we understand that any downtime is a serious issue for our customers and we're always working to continuously improve this number. If we do experience significant issues, our top priorities are to notify customers to stop sending paid traffic to their pages and mitigate the damage.
In terms of our support, since customs scripts are not a built-in supported product feature, Unbounce is unable to support or guarantee these codes. However, we do have a robust community where our experts and members are happy to help: http://community.unbounce.com. In addition, if chat isn't the best way for you to receive support, we also offer phone and email.
Hope that this helps clear up some of the confusion around our processes.
Likelihood to recommend: 2/10
Very easy to implement overall. This software struck a balance that is hard to find -- it made both the developer and designer happy.
Wow, this platform makes it incredibly easy to quickly stand up great looking landing pages. Upon purchasing the software, I was able to quick build 20 landing pages that same day. There are a wealth of templates built in to choose from AND you can go to Envato theme forest to find even more premium templates. This software also has nice built in integrations with email marketing software and Salesforce. Also - the stats panel is nice.
Honestly, at this point there is not much to not like about this software. Given that my organization is call based, it would be nice to have a way to integrate a call tracking software into this so that that the data wouldn't just be form fills but also calls. That's on the wish list for this.
Thank you so much for your awesome feedback! We're thrilled to hear how fast you've been able to get up and running with Unbounce.
In terms of integrating call tracking software, we do have a couple options like CallRail.
You can learn more about how it can integrate with your landing pages here: https://unbounce.com/landing-pages/callrail-case-study-call-tracking/
Likelihood to recommend: 10/10
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