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Blackboard Collaborate

4.2
(436)

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Online collaboration & web conferencing solution

(17)

Blackboard Collaborate Pricing, Features, Reviews and Alternatives

Blackboard Collaborate FAQs

Q. What type of pricing plans does Blackboard Collaborate offer?

Blackboard Collaborate has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Blackboard Collaborate?

Blackboard Collaborate has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Blackboard Collaborate support?

Blackboard Collaborate supports the following languages:
English

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Q. Does Blackboard Collaborate support mobile devices?

Blackboard Collaborate supports the following devices:
Android, iPad, iPhone

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Q. Does Blackboard Collaborate offer an API?

No, Blackboard Collaborate does not have an API available.

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Q. What other apps does Blackboard Collaborate integrate with?

Blackboard Collaborate integrates with the following applications:
CANVAS, Schoology

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Q. What level of support does Blackboard Collaborate offer?

Blackboard Collaborate offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

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Blackboard Collaborate product overview

What is Blackboard Collaborate?

Blackboard Collaborate is an online collaborative learning solution which enables employees to fulfill training requirements anywhere, anytime, with audio, video and webcam support, file sharing, and mobile collaboration, plus an interactive whiteboard, chat functionality, and more.

Key benefits of using Blackboard Collaborate

  • Simple deployment, convenient access: Our browser-based and download-free, one-click virtual classroom and online collaboration tool leads to rapid adoption with minimal hand-holding. With broadened device support and a powerful mobile app, participation is possible anytime, anywhere

  • High quality Web RTC technology: High definition audio and video, faster, sharper application sharing and a thoroughly redesigned, modern user experience allow for a more personal, engaging experience.

  • Designed specifically for education & training: Focused on education and training, Blackboard Collaborate is designed for simplicity, accessibility and to support education and training workflows.

  • Tools such as an interactive whiteboard, polling, and breakout groups engage learners and integration with Blackboard Learn, Moodlerooms and any LTI-compliant LMS allow you to blend synchronous, asynchronous, and mobile capabilities.

  • Inclusive user experience: Designed in accordance with WCAG Guidelines 2.0 Level AA and Section 508 standards in the U.S. and always verified by a 3rd party, Collaborate ensures all employees have access to training and development opportunities
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    FAQs/Forum
    Knowledge Base
    Email/Help Desk
    Chat
    Phone Support

    Training options

    In Person
    Documentation
    Webinars
    Videos
    Live Online

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    Blackboard Collaborate pricing information

    Value for money

    4.2

    /5

    436

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    Blackboard Collaborate features

    Functionality

    4.2

    /5

    436

    Total features

    42

    8 categories

    Most valued features by users

    Learning Management
    Reporting/Analytics
    Assessment Management
    Third Party Integrations
    Progress Tracking
    Activity Tracking
    Brainstorming
    Certification Management

    Functionality contenders

    Blackboard Collaborate users reviews

    Overall Rating

    4.2

    /5

    436

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.74/10
    Rating distribution

    5

    4

    3

    2

    1

    183

    178

    64

    8

    3

    Pros
    I think that this has been a great way to learn new things. It is free, and it is a great for anyone needing to save money and is a student.
    The overall quality, ease of use, features & functionality of blackboard make it a great software for college students and college campuses to invest in.
    I really like the fact you can easily create teams, conferences and add users very efficiently. The sound and video quality are really good.
    Cons
    The support was horrible, most of them are salesman and when they redirect to the specialist at the end is openning a ticket because they do not know neither.
    Uploading finished assignments were a real pain. The documents videos needed to be no more than a few.
    No direct integration for download the record of use you need to use api to get this information. We had a problem with the LTI the integration started to direct any group to the same room.

    Overall rating contenders

    TV
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    Tyana V.

    senior aba therapist

    Individual & Family Services, 501-1,000 employees

    Review source

    Overall Rating

    Easy to Use

    Reviewed 2 years ago

    Transcript

    Speaker 1: Hi, I'm Tiana. I am a senior ABA therapist. I give Blackboard Collaborate a five out of five....

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    Nehemiah K.

    Media Producer

    Higher Education, 51-200 employees

    Review source

    Overall Rating

    Blackboard Collaborate Makes Classes Easier

    Reviewed 3 years ago

    Transcript

    Nehemiah K.: Hi, my name is Nehemiah. I'm a graduate student, and I give Blackboard Collaborate a five...

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    Madi M.

    Education Management, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Powerful online learning platform

    Reviewed 3 years ago

    Blackboard Collaborate has a bit of a learning curve, but once you click through everything, it is easy to use. Sometimes it can be a little slow, but it holds an entire semester's work of resources, discussions, and videos with ease. Overall, it's one of the better online learning platforms I've used, and it is of a high quality.

    Pros

    I like that Blackboard can contain and store so many things - Zoom links and previous video recordings, slides/presentations, PDFs of complete textbooks, and more. It makes online learning as a graduate student easy, and I don't have to use my limited free Google storage to access a variety of resources that my professors provide me.

    Cons

    Sometimes it feels clumsily organized. This may be my university's fault, but it can be hard to find links, or I have to click through 4 levels of links to get to my destination. I'm sure site organization is managed by the admin users, but sometimes it just feels like there are too many options, half of which don't even have anything within.

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    Jeremy B.

    Writing and Editing, self-employed

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Classroom in a box. On your computer. But not a diorama.

    Reviewed 2 years ago

    For schools that want to extend learning beyond the physical classroom, Blackboard Collaborate is a reasonable option. It can get cluttered at times, especially when the class requirements juggle messages, discussion boards, video collaboration, private rooms, not to mention invites, multiple room options, multiple schedules, and other logistical nightmares. But the option to enter a logistical nightmare...

    Pros

    In a time when classrooms look like our living rooms and bedrooms, a service like Blackboard Collaborate rises to the occasion and delivers that bedroom class experience like few others can. Not only does it allow instructors and students to “collaborate” via traditional video, audio, and screen-share methods (how many services do that now?), but it also comes with multiple rooms, a place to list course...

    Cons

    Other than the convoluted way some features are put together, the biggest issue I had was with the occasional connection problem. On one notoriously hilarious day, the instructor asked me to share some information about the department I work for (a student service), then interrupted me halfway into my speech with, “Well, I guess that’s our answer.” It seemed like she was getting impatient. But the reality was that she couldn’t hear me, and she thought I’d left the class. And she was the only one. All the students and her dean could hear me just fine. Things like that happened every so often. Not exactly great. Definitely not consistent.

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    Robert m.

    Information Technology and Services, 1,001-5,000 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    A good platform but could improve

    Reviewed a year ago

    My general experience is relatively good in the web version, something excellent about it is that the classes are recorded and can be used according to your time and availability, what I don't like is that they don't develop their smartphone apps well, since today it is more comfortable to access from the mobile. It is a good platform but it needs to improve its smartphone version.

    Pros

    The web platform is intuitive and well organized, the menus are well positioned, I like that you can add multiple files, formats, Doc, pdf, YouTube links among others, in addition to its system to detect plagiarism.

    Cons

    What I don't like about blackboard is that the app for iPhone does not have all the tools that the web version has, this makes it not fully functional, there are apps from other learning platforms that have a more detailed app, another negative point is that it does not have an internal version for streaming video, it is totally uncomfortable since it gives you a link that is only compatible with safari and cannot be used in other browsers such as Google Chrome, in conclusion the app has to have a better adaptation to provide a good user experience.

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    Tamika B.

    Higher Education, 501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    An Instructor's Needed Resource!

    Reviewed 4 years ago

    I access Blackboard on a daily basis in order to post assignments and grades. I am an adjunct instructor at several institutions of higher learning. I am elated that a lot of institutions use this software for their students as it offers so much versatility. For example, you can use Blackboard to engage in remote learning sessions with students. I use this software to course copy if there aren't any major changes in my courses.

    Pros

    I love the overall functionality of this software as you can post grades, assignments, video tutorials, and various educational-based resources. The ease of usage with this software is comfortable as it is easy to comprehend.

    Cons

    I honestly don't have any cons from usage associated with this product. The overall learning curve and navigation of this product are easy to comprehend.

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    Casscilla C.

    Computer Software, self-employed

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Strayer Student

    Reviewed 4 years ago

    I love blackboard this is one of the great software I have ever seen in a college and I am thankful that I will be using it after I am done with each term. It helps me stay on track with my work that is due.

    Pros

    I like that blackboard has every piece of information that I need in regards to my school assignments. Not having to go to the site and login is a plus when it comes to doing my task. I can also and question and get answers right away with this software.

    Cons

    I see that they have take the virtual assistant off of the blackboard. Many of us depended on this to help us when the school wasn't open. I am sure if you put Iven back on that we would use him he was such a help.

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