ConexED Pricing, Features, Reviews & Alternatives

ConexED

All-In-One Virtual Student Succes Platform

4.71/5 (28 reviews)

ConexED overview

What is ConexED?

ConexED is a cloud-based student engagement platform that enables universities to streamline processes related to video conferencing, appointment scheduling, reporting and more. The case management module allows educators to track student progress, interactions or referrals on a centralized dashboard.

ConexED helps universities connect students with support services such as financial aid, consultation and more, schedule appointments through integration with various calendars and send automated emails or text reminders for upcoming meetings. It lets users notify students on low attendance, assignment deadlines or academic performance and inform teaching staff about special needs or assistance requirements. Students can register for various online events such as workshops, seminars or orientations and view dates, locations and other details. The instant messaging functionality allows users to communicate with students, teachers, advisors and peers via online chat. Plus, faculties can create custom registration forms, set up seating limits, add waitlists and track event attendance.

ConexED facilitates integration with various third-party student information (SIS), learning management (LMS) and customer relationship management (CRM) systems. Educators and students can interact via video meetings and share or sign documents remotely. Besides, it lets teachers manage virtual classrooms and use whiteboards, polls and other tools to improve student engagement.
www.conexed.com

Pricing

Starting from
$0.01/year
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

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ConexED screenshot: ConexED check-in kiosks overviewConexED - Engage and support students from any distance.ConexED screenshot: ConexED appointment detailsConexED screenshot: ConexED reportsConexED screenshot: ConexED instant chatConexED screenshot: ConexED student support directoryConexED screenshot: ConexED video meeting
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ConexED user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.5
  4.8
Laura V.

Cranium cafe

Used daily for 2+ years
Reviewed 2019-04-26
Review Source: Capterra

This system addressss accreditation needs and they model the service by having the green light on and being able to knock on someone’s door anytime you need help.

Pros
In the world of online learning ConexED replicates the face to face “knock on the door” experience. Customer service is superior.

Cons
Early adopters take to it easy, those that are late adopters defer to a phone if any questions/challenges arise

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Highly Recommended

Used daily for 1-2 years
Reviewed 2019-05-01
Review Source: Capterra

There customer service is amazing. They are quickly available, willing to listen to ideas, and fix issues quickly.

Pros
ConexEd is extremely customizable in order to meet the needs of individual campuses. It provides open access to students to reach college services remotely, and decreases manual work required to track students and provide services. We have been able to use this for advising appointments, online chat to answer questions, advise students in other states, and to register students for New Student Orientation. It is a one stop shop that meets the majority of our needs. On the administrative side I can easily capture data to report out to leadership the work we are doing as a department. On the student side it is self explanatory and requires little explanation and we have gotten extremely positive feedback on its use. The system has a lot of automated features such as email, text reminders, google synch, and customized office hours to allow for advisors to focus their time on advising students.

Cons
ConexEd is great about working on any recommendations or building in features we may need. The only issue I have is that sometimes we have so much data that the system will not quickly provide it and on occassion I will need to reach out to the organization to pull the data for me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kaycee K.

Campus Calibrate Review

Used daily for less than 6 months
Reviewed 2019-04-09
Review Source: Capterra

I appreciate rep's and also the team's attentiveness in addressing issues and concerns, in a prompt and pleasant manner.

Pros
I really like the feature that texts students a reminder prior to their appointment. I also like the fact that students receive a confirmation e-mail, confirming their appointment, right when they make it.

Cons
It was a steep learning curve when they first launched in January this year. There were many features that it lacked and there were serious glitches. I still do not like the fact that counselors must refresh their page multiple times a day, in order to see any same-day updates. The page should reload automatically. Also, sometimes the system times out or you need to refresh the page manually to see updates.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Melody C.

Off to an amazing start!

Used daily for 1-2 years
Reviewed 2019-04-29
Review Source: Capterra

Excellent. Service stands out way above the rest. In my job I have to work with several application vendors, and the experience with ConexEd has been the best thus far. Super responsive with a "try to get to yes" attitude with any issue that comes up. I wish more products would have such a strong and responsive support structure like ConexEd!

Pros
Very easy to use with a modern interface that end users desire. Customer service team is incredible, with fast response times. The pricing for the product was transparent and showed how it paid for itself on the quote. Great team.

Cons
Only wish it could do more! It is a GREAT product, but not there yet to completely replace our other product that also does case management as well as early alert flags and kudos. Would love to be able to walk away from the other product completely... right now it feels redundant to have both - but I get a lot of complaints about the other product. End users wish we could completely switch to ConexEd for case management and early alert functions (with LMS integration).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Campus Calibrate for a large counseling office

Used daily for less than 6 months
Reviewed 2019-04-09
Review Source: Capterra

Using Campus Calibrate is taking some getting used to. The staff at ConexEd have been incredibly helpful and accommodating to our staff and faculty to help us get Campus Calibrate up and running. We are a large department with 50-60 counselors/advisors, and I sometimes think that this software isn't built to show more than 5-8 schedule in a comfortable view. They have made many updates and fixes to help our appointment processes run smoothly. We appreciate all their efforts and assistance!

Pros
What I like most about this software is that it's web based, so it can be easily logged into from home and in the workplace. I feel this makes staff more accountable when they are out of the office, so they can check their schedule and make changes if last-minute meetings come up, conferences, etc.

Cons
If a counselor has appointments in more than one subgroup, it would be nice to see their entire schedule across the subgroups that they're associated with. It's a feature that does not work all the time. A report that can easily be accessed when a counselor is out ill, that shows their appointments for the day. Right now we have to click on each individual appointment to see the student's contact information. When students select appointment times after selecting a reason code and date of appointment, they are still confused as to whom the appointment is with. The time of the appointment is more visible than the counselor's name. The time to load/refresh each subgroup is between 15-20 seconds, which can be inconvenient when trying to help a student over the phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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ConexED pricing

Starting from
$0.01/year
Pricing options
Subscription
View Pricing Plans

Please visit www.conexed.com and fill out the demo request before for more details about pricing.

ConexED features

API
Assessment Management
Attendance Tracking
Communication Management
Progress Reports
Reporting & Statistics
Reporting/Analytics
Third Party Integrations

Activity Dashboard (260 other apps)
Alerts/Notifications (244 other apps)
Asynchronous Learning (177 other apps)
Blended Learning (198 other apps)
Content Management (187 other apps)
Course Authoring (177 other apps)
Course Management (186 other apps)
Data Import/Export (194 other apps)
Learning Management (265 other apps)
Progress Tracking (192 other apps)
Self Service Portal (171 other apps)
Tests/Assessments (205 other apps)

Videos and tutorials

Additional information for ConexED

Key features of ConexED

  • Admissions Management
  • Communication Tools
  • Community Management
  • Financial Aid Management
  • Higher Education
  • Interactive Learning
  • K-12
  • Mobile App
  • Presentation Tools
  • Private Chat
  • Real-Time Chat
  • Reporting/Analytics
  • Screen Sharing
  • Student Group Management
  • Student Information / Records
View All Features

Benefits

Video Meetings and Virtual Classrooms with breakout rooms, hand raising & digital whiteboard.
Document Sharing & Signing
Appointment Scheduling and Event Registration
Student Kiosk and Queuing System
Instant Chat Messaging System
Privacy, Compliance, and Accessibility
Student Analytics and Reporting
Calendar, SIS, and LMS API Integrations