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DiscoverLink Talent LMS Pricing, Features, Reviews and Alternatives

DiscoverLink Talent LMS product overview

What is DiscoverLink Talent LMS?

DiscoverLink is a learning management system designed for hotels and restaurants that helps by supporting employee development programs based on hourly workforces. The solution encompasses functions such as performance management, LMS, and talent quality metrics on an integrated unified mobile-friendly platform.

Key benefits of using DiscoverLink Talent LMS

• DiscoverLink’s blended learning provides workbooks and checklists to evaluate learner performance, track training activities, and check task progress.

• Track and upload diverse content formats provided by DiscoverLink such as videos, audio files, weblinks, images, e-learning courses, and documents.

• DiscoverLink lets managers handle performance reviews by developing talent pools and setting quarterly, biannual, or annual frequency for self-review or probationary review.

• Rewards and recognitions by DiscoverLink can either be awarded by managers as recognition patches or earned automatically upon course completion as training ribbons.

• DiscoverLink’s interactive dashboard enables learners to access to-do lists, complete assigned tasks, or start an assignment.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online
Videos
Webinars

DiscoverLink Talent LMS pricing information

Value for money

4.7

/5

37

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

DiscoverLink Talent LMS features

Functionality

4.3

/5

37

Total features

38

7 categories

Most valued features by users

Activity Dashboard
Learning Management
Reporting/Analytics
Progress Tracking
API
Course Management
Tests/Assessments
Blended Learning

Functionality contenders

DiscoverLink Talent LMS users reviews

Overall Rating

4.7

/5

37

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.43/10
Rating distribution

5

4

3

2

1

27

7

3

0

0

Pros
Always super supportive, and always there to help answer questions. From the initial sales process, to implementation, to ongoing support...I have been a fan.

TO

Tara O.

Easy of use, simple to understand, good graphics...often it's even FUN. Enjoy the reinforcement "Gamification" sounds and graphics applied.

MA

Mike A.

DiscoverLink Talent is a great program to use and is easy on the budget. This program works well on tablets and phones but will work even better when the new app is fully functional.

AR

Anonymous Reviewer

Cons
Not the most intuitive UI (especially when trying to set-up external permissions) and a bit tedious with having to collapse sections all the time.

AL

Angi L.

Lots of issues with stalling, freezing, and not giving credit for completed (or mostly completed) items.

JG

Jessica G.

Some of it presents as a little outdated and "cheesy. Also, we have had multiple issues with certain courses freezing and/ or not loading, which creates obstacles for our teams in the field.

TO

Tara O.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

User Friendly, Adaptable, Support out of this world, Everything a restaurant brand needs

Reviewed 4 years ago
Pros

What I like most is the simplicity for the end users. From the management team having to assign a new profile, assign content, review history or make a transfer to our hourly employees logging in and completing the content, the process is simple to understand and to teach. Next would be the content library. It is not always possible to bring in an instructional designer to build content from scratch...

Cons

I have no least favorite thing about this software because of the hard work and dedication of their team listening to the all their client family. We requested to have them build an app and our wish has come true. in 2018, we will be able to have an app available for the system. For us, this will open doors, windows and magic portals because we will be able to fulfill the "offline" resource content our Franchisees have requested, build a library with "Search" functionality so our operators can find things quickly and easily as things arise and so much more that just makes me smile inside and out. I know it is hard to believe that this software could be so great, but I encourage you to give it a chance.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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HR Manager

Reviewed 2 months ago

Our overall experience has been wonderful. Aside from the software itself, it has been wonderful working with a dedicated team that is engaged and committed to helping us meet our training goals and objectives.

Pros

Discoverlink is easy to use as an administrator. The reporting is awesome and the support is phenomenal when you need assistance.

Cons

Some of the feature's functionality seems archaic, for example, the mobile version of the site from the learners' perspective requires horizontal scrolling to see additional courses. This concept is somewhat foreign to our younger workers. Also, the process for managers to actually sign off on a learner's course progress is very clunky. The sign-off feature could benefit from some enhancements. We have found the built-in quiz and testing functionality to have occasional glitches. Overall the tool is solid there are just some nit-picky things that could be improved upon.

Vendor response

Hi Sarah, Thank you for providing this valuable feedback. We are so happy to hear you find the software easy to use and we really appreciate your high praise for our support team. However, we would like to get more insight about the areas for improvement you mentioned. We work hard to provide the best experience possible and always listen closely to customer feedback. Would you be open to a call with our team to discuss your concerns in more detail? Please let me know and I'll be happy to set that up for you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Product is okay

Reviewed 5 years ago
Pros

Our customer support is amazing. The support staff is the best asset you have to support questions and help trouble shoot issues. We have appreciated his contribution to our efforts.

Cons

Reporting is lacking and Discoverlink is behind the industry based on our research and networking with others in the industry

Vendor response

Hi Molly, thank you for taking the time to complete this review and for providing feedback on reporting. I wanted to let you know that we will begin rolling out a new user interface this quarter which includes some nice reporting enhancements, including graphical charts. In addition, we can create custom reports and add dashboard statistics to meet specific requirements. If you'd like to explore either of those options, please contact your Account Manager. We'd love to hear your ideas on other features you'd like to see us add to our development roadmap as well. Feel free to send me any comments and I'll be happy to forward them on to our development team as enhancement requests for future consideration. Thanks again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Crunchtime/Discoverlink Review

Reviewed 2 months ago
Pros

Quizzing through the platform is one of the most beneficial features of this system. It saves our trainers the time that they would normally spend manually grading tests. It also ensures that the answers are consistent from location to location and not per the trainers preferences or thoughts.

Cons

Integration has taken a little bit of time due to the current software systems we have in place. The team at Crunchtime/Discoverlink has been extremely patient and helpful through the process.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best Customer and Technical Support EVER Bar!

Reviewed 3 years ago

Everyone, and I do mean EVERYONE, at Discover Link has given us the platinum package for customer and technical support. I can't say the same for other LMS's, including the BIG name ones, where you get the runaround when trying to get an issue fixed. The Discover Link folks call, email, even text, back within 24-hours. They are fantastic with communication and following-up. Yes, there are flashier...

Pros

The fairly new "cross-hairs" feature when looking at users within their campus is FANTASTIC! I like how you can preview content without actually needing to assign it and then take the course. Resources has a nice search option. All in all, it is fairly easy to use as an Admin and good for what our users need.

Cons

Not the most intuitive UI (especially when trying to set-up external permissions) and a bit tedious with having to collapse sections all the time. I wish the content had a "search" feature, esp. since we can't get the "filter" feature to work. The UI needs a facelift to look more "clean" and modern.

DiscoverLink Talent LMS FAQs and common questions

Q. What type of pricing plans does DiscoverLink Talent LMS offer?

DiscoverLink Talent LMS has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of DiscoverLink Talent LMS?

DiscoverLink Talent LMS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does DiscoverLink Talent LMS support?

DiscoverLink Talent LMS supports the following languages:
English, Spanish, Thai


Q. Does DiscoverLink Talent LMS support mobile devices?

DiscoverLink Talent LMS supports the following devices:
Android, iPad, iPhone


Q. Does DiscoverLink Talent LMS offer an API?

Yes, DiscoverLink Talent LMS has an API available for use.


Q. What other apps does DiscoverLink Talent LMS integrate with?

DiscoverLink Talent LMS integrates with the following applications:
CrunchTime, HotSchedules, talentReef


Q. What level of support does DiscoverLink Talent LMS offer?

DiscoverLink Talent LMS offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat

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