DiscoverLink Pricing, Features, Reviews & Comparison of Alternatives

DiscoverLink

Library and learning management solutions for restaurants

4.67/5 (27 reviews)

DiscoverLink overview

DiscoverLink is a learning management system designed for hotels and restaurants that helps by supporting employee development programs based on hourly workforces. The solution encompasses functions such as performance management, LMS, and talent quality metrics on an integrated unified mobile-friendly platform.

DiscoverLink features 90 course libraries, personalized systems, and customized courses optimized for the hospitality sector. The solution measures the success of programs through talent-based metrics and methodologies. While DiscoverLink’s interactive and visual dashboard enables managers to assign tasks by managing time, blended learning provides workbooks and checklists to track offline training and assess performance.

DiscoverLink helps businesses through employee engagement with a recognition and reward system, automated grading, detailed location-based reports by employee, skill position, or learning program, auto-assignments, conditional programs and flexible support and billing options.

Some potential metrics that DiscoverLink tracks and measures include cost of training, testing costs, turnover, sales, competency levels, profitability, and time to competency. Additional services are extended in the implementation stage including communication plans, client training, content loading, project plans, HRIS introduction, and job role alignment.
discoverlink.com

Pricing

Starting from
$15/year
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
DiscoverLink screenshot: Integrated trophy case for behavioral achievements and training to keep learners motivatedDiscoverLink TalentDiscoverLink screenshot: Multilayered checklist to track progress of e-learning activities and long-term training programsDiscoverLink screenshot: LMS dashboard for managers to assign updated learning programs and track training status of learners

DiscoverLink reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.3
  4.7
  5.0
Jessicah Pounds

User Friendly, Adaptable, Support out of this world, Everything a restaurant brand needs

Used daily for 2+ years
Reviewed 2018-01-09
Review Source: Capterra

What I like most is the simplicity for the end users. From the management team having to assign a new profile, assign content, review history or make a transfer to our hourly employees logging in and completing the content, the process is simple to understand and to teach. Next would be the content library. It is not always possible to bring in an instructional designer to build content from scratch or budget to have content built from a third party and with this software, there is no immediate need. You can dive right in and provide your teams, all levels, learning and development content immediately. This takes out the "O.K. I have purchased the software, now let's start building content to get the buy in from our operators and/or Franchisees". Next would be the functionality to make things your own for your Brand. From how you design checklists, quizzes, tests to how you assign permissions within levels of hierarchy to give the management teams and owners the accountability over their restaurants dashboard and assignments. There is so much more I want to brag about with Discover Link but they only give me so many words within this review and I have to be sure to let you know about the support team. It is like no other I have dealt with in my 25+ years in restaurants. They are caring, helpful, bring suggestions and ideas to the table as well as make you feel like a part of the family vs. being a client. I am so appreciative of each and everyone on the team!

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Braxton Luzier

If it was not for this product our company would be less efficient! Used Daily!

Used daily for 2+ years
Reviewed 2018-01-08
Review Source: Capterra

From an organization standpoint- Employee engagement, Employee retention, increased value of Sales. Number, increased amount of knowledge learned. Tracking results through this software is also a huge benefit as it is very easy to do!

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Jason Lechner

Great technology; easy to use and manage campus; customer service team is AMAZING at problem-solving

Used daily for 2+ years
Reviewed 2017-08-29
Review Source: Capterra

Training consistency. Quick updates to items that are time-sensitive to the field. Tracking of completion for compliance purposes and testing. Snapshot reporting (vs. "need to be in the location to see completion")

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Neal Schenker

Discoverlink is a great LMS with a number of courses available and an easy to use interface.

Used daily for 2+ years
Reviewed 2018-01-12
Review Source: Capterra

Overall the platform is really simple to use for administrators and end users. Discoverlink also has a number of service and compliance courses that will let you get off the ground quickly. Everyone on the Discoverlink team is also really easy to work with and very responsive.

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Melanie Johnson, FMP

I have been impressed from the start with my experience using Discoverlink.

Used daily for 1-2 years
Reviewed 2017-12-28
Review Source: Capterra

I have achieved more consistency in training and better trackability of training completion. This allows me to report on training and see trends across the Company that correlate training to performance. Because the LMS is fairly new, I sometimes come across functionality that is "in development". The Discoverlink Team is very open about what can and can't be done. though, and are actively working to improve the product with client suggestions. I don't know as though these comments would be any different with other companies as the industry is constantly changing, however.

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DiscoverLink pricing

Starting from
$15/year
Pricing options
Free trial
Subscription
View Pricing Plans

Contact DiscoverLink for pricing details.

DiscoverLink features

Activity Dashboard
Customizable Reporting
Learning Management
Progress Tracking

API (78 other apps)
Activity Tracking (56 other apps)
Assessment Management (80 other apps)
Attendance Management (74 other apps)
Automatic Notifications (72 other apps)
Calendar Management (57 other apps)
Communication Management (66 other apps)
Course Authoring (64 other apps)
Course Catalog (55 other apps)
Customizable Branding (58 other apps)
Data Import/Export (60 other apps)
Records Management (66 other apps)
Registration Management (63 other apps)
Reporting & Statistics (86 other apps)
Self Service Portal (56 other apps)
Time & Attendance Tracking (66 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for DiscoverLink

Key features of DiscoverLink

  • Blended Learning
  • Built-in LMS
  • Certification Tracking
  • Compliance Tracking
  • Corporate/Business
  • Course Management
  • Course Tracking
  • Gradebook
  • ILT Administration
  • Learner Portal
  • Learning Paths/Tracks
  • Mobile Learning
  • Performance Management
  • Reporting/Analytics
  • Simulation
  • Talent Management Integration
  • Tests/Assessments
View All Features

Benefits

• DiscoverLink’s blended learning provides workbooks and checklists to evaluate learner performance, track training activities, and check task progress.

• Track and upload diverse content formats provided by DiscoverLink such as videos, audio files, weblinks, images, e-learning courses, and documents.

• DiscoverLink lets managers handle performance reviews by developing talent pools and setting quarterly, biannual, or annual frequency for self-review or probationary review.

• Rewards and recognitions by DiscoverLink can either be awarded by managers as recognition patches or earned automatically upon course completion as training ribbons.

• DiscoverLink’s interactive dashboard enables learners to access to-do lists, complete assigned tasks, or start an assignment.