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talentReef

All-in-one recruiting & talent management system

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talentReef Pricing, Features, Reviews and Alternatives

talentReef product overview

What is talentReef?

talentReef is a social recruiting platform and talent management software designed to be used with hourly workforces in service industry companies and franchises. Tailored solutions are available for small firms and medium & large enterprises in retail, wholesale, entertainment, hotel & hospitality, grocery stores, restaurants, and more. The system integrates with other business applications, including payroll and POS systems, and offers tools for managing social recruiting, applicant tracking, pre-employment assessment, onboarding, employee development & training, performance appraisal, and more.

Key benefits of using talentReef

  • Jobs can be promoted across multiple channels from a single platform, including social networks, job boards, career sites, search engines, mobile devices, email campaigns, and walk-ins.

  • Applications are automatically filtered to only show managers the best fit applicants, with those who don’t meet the minimum requirements released, or added to the Talent Community for future opportunities.

  • Position-specific training can be made available to employees on or before their first day, and training can be offered in multiple formats, including interactive video courses with scored quizzes.

  • Employee performance can be recognized and rewarded, with an evaluation and appraisal system, continuous feedback, and employee development pathways.

  • Standard and custom reporting enables users to analyze hiring processes, compliance, and program health, and identify anomalies, exceptions, or trends, such as pay rate changes and document expirations.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Live Online
    Webinars

    talentReef pricing information

    Value for money

    3.6

    /5

    69

    Starting from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    talentReef features

    Functionality

    3.6

    /5

    69
    Total Features65 8 categories

    Most valued features by users

    Reporting/Analytics
    Self Service Portal
    Employee Database
    Employee Management
    Mobile Access
    Performance Management
    Employee Profiles
    Assessment Management

    Functionality contenders

    Gusto
    Functionality
    #1
    Rippling
    Functionality
    #2
    Bonusly
    Functionality
    #3
    talentReef
    Functionality
    #4

    talentReef users reviews

    Overall rating

    3.5

    /5

    69

    Positive reviews

    61%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.58/10
    Rating distribution

    5

    4

    3

    2

    1

    22

    20

    11

    6

    10

    Pros
    TalentReef has good reporting capabilities, and invested sales and development teams. They have made modifications that improve ease of use and onboarding.

    LW

    Laura W.

    My overall opinion with Talent reef is that it is a good software for helping with hiring.

    AM

    Angel M.

    The customer service team is great when treat them with dignity and respect. I have also enjoyed the over intuitive nature of this product.

    KD

    Kathleen D.

    Cons
    Customer Service is slow to respond to needs when having a problem with the system. The customer service team seems to hit and miss on consistency in service.

    AS

    Annette S.

    The process to release an applicant is extremely difficult. There is not an alert to let the person who posted the job to alert that there are new applicants.

    AR

    Anonymous Reviewer

    The CRM is virtually useless, as records cannot be imported to EXL or CSV and lack an operational sort method.

    PM

    Peg M.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    All-in-one and easy to learn.

    Reviewed 2 years ago

    TalentReef has been a positive experience since we came over to them. Our HR staff have become much more efficient with talent management since making the switch. Their product has changed many handwritten tasks into completely digital processes. Some of the tasks that we used to have to do in person with a new hire are now able to be completed before they even come in for their first day. We strongly recommend considering TalentReef if you have any doubts or concerns about the current system you are using. You won’t be disappointed!

    Pros

    TalentReef allowed us to create a personalized hiring website that helps us stand out from other companies. TalentReef will then push our personal site out to many of the job search engines on the Internet. There software is also an all-in-one solution for our on-boarding needs. For our administrators, they are able to select applications, schedule interviews, leaves interview notes, hire, complete the full on-boarding process, and then continue to document employee issues and other events for potential future use. This software helps our team remain professional and ensures that we properly document any employee issues that can then be used in the case of firing an employee or dealing with inquiries from unemployment service.

    Cons

    TalentReef can be slightly confusing at first. Because there are so many features, the learning process can take some time. They do offer great support however to help ensure each client is supported in a timely manner. We recommend spending time just going over their training pages to familiarize yourself with the software. Your experience with the software will be all the better for it.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    I like it because I learned it

    Reviewed 9 months ago

    My overall experience it was OK. It was not terrible as it could be as some other systems I’ve learned were a nightmare. The system was once you learned it not so bad and easy to get through.

    Pros

    The pro to this is I took the time to learn and make my own notes on it. I made my own training guide I had communicated with their customer service enough to where I knew a lot of the answers to the problems that were being had amongst our candidates that were calling in and our supervisor so I could help. Problems were daily so my pro would be that I knew what I was doing because I had to learn. I think the notes in the system are great because you can go in and add and it takes the dates down and you could add as many notes as you want I do Not like the fact that you could edit a note that means anybody can edit or disturb whatever note that you have written beside yourself. Sometimes the The system freezes and I know it will go on a wrong person‘s profile as well.

    Cons

    I like the fact least that you cannot export to a spreadsheet. I also didn’t like how there was no option to either select a majority of candidates on there and either send a mass message to all of them or letter email stating they were declined or sending them an email showing them that I received your application.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Talentreef was part of a nationwide rollout for our brand. I am a franchise/local admin for this.

    Reviewed 3 years ago

    We are still using this software, more out of necessity than the fact that we enjoy using it. I would not recommend it to anyone who does not require it. This is because the product seems unfinished and the interface is buggy.

    Pros

    There are a multitude of HR features that come with this product. It has the ability to accept applicant input from multiple hiring sites (corporately owned, Indeed, Snagajob etc). You can setup permissions for many different types of user accounts (HR manager, admin, general manager, etc.).

    Cons

    There are too many steps to accomplish the basics. There might be a way to save multiple steps into a single custom button, but I have yet to find this. The company may have very few customer service representatives or just not like to take the time to respond to requests. They often point you to their weekly training webinars and online resources to figure things out. Most of our users have found this product unnecessarily frustrating to use. As a result, there is a low adoption rate among our multi-unit franchise.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Recruitment Manager

    Reviewed 5 years ago

    I work for a company that has utilized Talent Reef for nearly a year. I have had an opportunity to see this product change and grow as it adds new clients. This product has been helpful for our organization as it has allowed us to focus on sustainable growth without pulling out our hair during orientation with hourly and/or salaried team members. It has stream-lined our process and gives us the opportunity to sustain HR best practices.

    Pros

    I enjoy the personal attention I have gotten from the customer service team. I will mention that this took a willingness and interest on both our parts to forge a relationship. As with all professional relationships, one must practice care and compassion. The customer service team is great when treat them with dignity and respect. I have also enjoyed the over intuitive nature of this product. It's not challenging to use albeit some strangely positioned features at times ("Source versus Hired" for the same candidate always seemed strange to me).

    Cons

    As with any product, at times it can get a little "sensitive" and not feel like loading and/or completing a task/form. The customer service team has been stellar at solving these mini issues with me though! Additionally, it's kind of a pain to go through someone to create or change/modify a job description. I completely understand and respect the process, but it feels like more work on the TR team than is sometimes necessary. I wish the admin. had the ability to change the postings and maybe submit for approval to TR? Maybe that would make it easier on both sides of the equation?

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Employee management software for large and small companies

    Reviewed 2 years ago

    Initially used in a larger company and the training process for managers to use effectively was long and confusing. Have a plan to implement and train users thoroughly or it will not be used correctly. Once familiarity is there it is a great tool for a team to use to be on the same page for hiring process where turnover is more frequent

    Pros

    Online application process is nice and user friendly. Was a great platform for a small and large business to be able to accept online and mobile applications for employment. Also a great to to onboard staff through the hiring process

    Cons

    Set up requires many man hours. You get out if it what you put into it

    talentReef FAQs and common questions

    talentReef has the following pricing plans:
    Pricing model: Subscription


    talentReef has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    talentReef supports the following languages:
    English


    No, talentReef does not have an API available.


    talentReef offers the following support options:
    Phone Support, Email/Help Desk, Chat

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