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Firsthand
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Alumni engagement and learning management tool
Table of Contents
Firsthand - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Firsthand overview
What is Firsthand?
Firsthand is a cloud-based alumni networking platform designed to help universities engage with students, employers, and prospects using mentoring programs and virtual events. Administrators can create online campus communities to enlist students as ambassadors or alumni as mentors and host group discussions, open houses, and one-on-one meetings on a centralized dashboard.
Higher educational institutions can utilize Firsthand to create, organize, and manage mentoring programs for different departments and provide additional access for instructors to modify sessions according to requirements. It includes a reporting and analytics module, which lets departments quantify, score, and visualize the performance of student interactions and relationships. Universities can also use virtual career fairs to let employers create custom virtual booths, conduct live events, display job openings, engage with students via group chats, and gain insights into attendees' preferences.
Firsthand facilitates integration with applications, which are already in use by organizations such as LinkedIn, Salesforce, Oracle Netsuite, Simplicity, Microsoft Outlook, and more. It also lets educational institutions run targeted email campaigns, build onboarding pathways for students, and provide access to webinars, resources, and knowledge base content on a unified platform.
Starting price
per month
Alternatives
with better value for money
Firsthand’s user interface
Firsthand reviews
Overall rating
4.5
/5
41
Positive reviews
95
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.12/10
5
4
3
2
1
22
17
2
0
0
Stephanie S.
MBA Careers Consultant
Hannah D.
Technology & Data Manager
Alex B.
Director of Education and Leadership Programs
Dean V.
Assistant Dean, MBA Career Management
Richard P.
Associate Director of Investor & Entrepreneur Engagement
Elizabeth H.
Career & Advising Coordinator
Who uses Firsthand?
Based on 41 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
- Not enough reviewsFirsthand's features
Features rating:
Firsthand alternatives
Firsthand
Starting from
7600
Per month
Cvent Event Management
Starting from
No pricing info
Almabase
Starting from
No pricing info
Eventzilla
Starting from
1.50
Firsthand pricing
Value for money rating:
Starting from
7600
Per month
Per Feature
User opinions about Firsthand price and value
Value for money rating:
To see what individual users think of Firsthand's price and value, check out the review snippets below.
Stephanie S.
MBA Careers Consultant
Hannah D.
Technology & Data Manager
Firsthand integrations (7)
Firsthand support options
Typical customers
Platforms supported
Support options
Training options
Firsthand FAQs
Firsthand has the following pricing plans:
Starting from: $7600.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Firsthand?
Firsthand has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Firsthand support?
Firsthand supports the following languages:
English
Q. Does Firsthand offer an API?
Yes, Firsthand has an API available for use.
Q. What other apps does Firsthand integrate with?
Firsthand integrates with the following applications:
Microsoft Outlook, Blackbaud Enrollment Management System, NetSuite, Ellucian, LinkedIn for Business, Google Calendar, Simplicity
Q. What level of support does Firsthand offer?
Firsthand offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, Phone Support, Knowledge Base
