We find that using One to One Plus has allowed us to manage a school based 1 to 1 device program such as Chromebooks without all the headaches. We couldn't manage without it. The company is very responsive and listens to our requests. Bugs have been infrequent. We are able to minimize theft and other loss events through timely detection of missing devices. If you have a school based 1 to 1 device program you should evaluate / consider One to One plus!!
Pros
This product helps us manage our Chromebooks in a school 1 to 1 program. It keeps AD, Google Console and our student information system synced up (PowerSchool and others). It handles the daily operations, the beginning and end of school tasks, and complete lifecycle. While we bought it specifically for our Chromebook program it also helps us manage all our technology assets. The company adds new features regularly will add functionality upon request if it is relevant to the larger customer base.
Cons
The help ticket functionality built into the program is decent but if you already have a stand alone helpdesk ticket system you might find that the stand alone one is better. But if you don't have one... the included one is decent enough.
Jim,
Thanks for your review of the One to One Plus system. We appreciate you and enjoy working with you and your team at Salem City Schools. You guys have been great.
The One to One Plus Team
Rating breakdown
Likelihood to recommend: 10/10
Keeping track of our assets has become much easier. We used to keep track in a spreadsheet. This is so much better, faster, more accurate. etc.
Pros
Web based software that is easy to use. We purchased a Honeywell scanner and Dymo LabelWriter 450. This makes it quick and easy to scan in inventory items, print out asset tags, and look up assets. It keeps track of which asset is assigned to which staff/student member. It tracks when devices go out for repair or if we do in house repairs.
Cons
There are some instances where I want the software to do something it isn't programmed to do. The upside is, we can contact the company and they can put it on a list of features to include in a future update.
Heidi,
Thanks for leaving this review. We appreciate the partnership with you and Ravenna Public Schools. We are thrilled that the software has made inventory management and repair tracking faster and easier for you all.
Thanks, again.
The One to One Plus Team
Rating breakdown
Likelihood to recommend: 9/10
We use one to one plus to manage all of our district devices which is over 10,000. The system is fairly easy to use once you get familiar with it and you can look up many different kinds of information. I would recommend the software to others with the cautionary tale of ensuring people are trained on its use and are comfortable using it before just setting them free on it.
Pros
I like having most of our information for our devices in one place. I like being able to research assigned users, assigned assets, tasks for broken/malfunctioning iPads, and invoices. The ability to look up information by asset tag number, serial number, student name, or student number is also a very useful feature.
Cons
There have been glitches with this software, for instance we have had duplicate tasks get created within a minute of each other on multiple occasions which can lead to inaccuracies in records. We have also run into situations where the system just will not pull up the information we need even though we know it is available. We have also run into where one person changed the rights for another person and it threw the whole system out of order and we had to call one to one plus to get it fixed which was somewhat frustrating even though it was human error.
Thank you for your review of the One to One Plus software. We completely agree that with the many features and integration offered by the software that proper training is critical.
Thanks for the feedback on the couple of issues. We will look into those to ensure that they have been resolved.
Rating breakdown
Likelihood to recommend: 7/10
It has been a Pleasure working with the 1:1Plus team. They are very fast at responding to inquiries or requests.
Pros
Robust Help Desk and inventory solution. Easy to assign devices and do mass turn in. Electronically sign Agreements. Ability to create invoices. Able to print user and asset tags.
Cons
Some users report that ticket submittal flow is not as intuitive as previous solution.
Esteban,
We enjoy working with you and the rest of the group at Jasper County School District. You guys are a pleasure. Thanks for leaving your review as we always appreciate hearing from the customer.
Thanks again,
The One to One Plus Team
Rating breakdown
Likelihood to recommend: 9/10
Pros
I like the ease of adding information, reporting and location management.
Cons
I don't like that we don't have the ability to assign teachers to multiple locations.
Ruby,
Thanks to you and the team at Dillon School District Four for partnering with us. We enjoy working with you and the rest of the team. The request that you mention will be available in an upcoming release.
Thanks again,
The One to One Plus Team
Rating breakdown
Likelihood to recommend: 10/10
Please contact Edutek Solutions for pricing details.
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