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One to One Plus
Asset and help desk management software for K-12 schools
Last updated: February 2021
One to One Plus has the following pricing plans:
Starting from: $1995.00/year
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of One to One Plus?
One to One Plus has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does One to One Plus support?
One to One Plus supports the following languages:
English
Q. Does One to One Plus support mobile devices?
One to One Plus supports the following devices:
Android, iPad, iPhone
Q. Does One to One Plus offer an API?
Yes, One to One Plus has an API available for use.
Q. What level of support does One to One Plus offer?
One to One Plus offers the following support options:
Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum
One to One Plus is a cloud-based asset management software that helps schools record and track inventory and manage help desk processes. Features include data import/export, auditing, notifications, user profile creation, automated workflows, and compliance management.
Typical customers
Platforms supported
Support options
Training options
Starting from
1995
/user
Per year
Starting from
44
Per month
Flat Rate
Value for money
4.8
/5
28
Starting from
1995
/user
Per year
Value for money contenders
Functionality
4.5
/5
28
Total features
45
7 categories
Functionality contenders
Overall Rating
4.8
/5
28
Positive reviews
100
%
22
6
0
0
0
Overall rating contenders
Jim R.
Education Management, 501-1,000 employees
Used daily for 1-2 years
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We find that using One to One Plus has allowed us to manage a school based 1 to 1 device program such as Chromebooks without all the headaches. We couldn't manage without it. The company is very responsive and listens to our requests. Bugs have been infrequent. We are able to minimize theft and other loss events through timely detection of missing devices. If you have a school based 1 to 1 device program you should evaluate / consider One to One plus!!
This product helps us manage our Chromebooks in a school 1 to 1 program. It keeps AD, Google Console and our student information system synced up (PowerSchool and others). It handles the daily operations, the beginning and end of school tasks, and complete lifecycle. While we bought it specifically for our Chromebook program it also helps us manage all our technology assets. The company adds new features regularly will add functionality upon request if it is relevant to the larger customer base.
The help ticket functionality built into the program is decent but if you already have a stand alone helpdesk ticket system you might find that the stand alone one is better. But if you don't have one... the included one is decent enough.
Jim, Thanks for your review of the One to One Plus system. We appreciate you and enjoy working with you and your team at Salem City Schools. You guys have been great. The One to One Plus Team
Kathy F.
Education Management, 501-1,000 employees
Used daily for 2+ years
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This is an all in one solution for tracking inventory. One to One Plus is another member of our tech team. I couldn't be happier with their knowledge and professionalism. I have never had a company take suggestions from those of us that use the product, and find solutions.
I have been using One to One plus software for nearly three years. I use it for our inventory and assigning assets to our end users. It is our ticketing system and it correlates everything back to the user and the asset. Having this product has simplified out inventory system greatly. I love the customized reports. I can find the data I am looking for in minutes.
Transferring programs is always a challenge, however, One to One Plus made it so easy. They were there every step of the way and continue to support our district with up to date training and respond to any questions within minutes.
Kathy, Thanks for your review. Our team enjoys working with you and Sweetwater County School District #2. Thanks for partnering with us. The One to One Plus Ter
Verified reviewer
Education Management, 1,001-5,000 employees
Used daily for 6-12 months
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We use one to one plus to manage all of our district devices which is over 10,000. The system is fairly easy to use once you get familiar with it and you can look up many different kinds of information. I would recommend the software to others with the cautionary tale of ensuring people are trained on its use and are comfortable using it before just setting them free on it.
I like having most of our information for our devices in one place. I like being able to research assigned users, assigned assets, tasks for broken/malfunctioning iPads, and invoices. The ability to look up information by asset tag number, serial number, student name, or student number is also a very useful feature.
There have been glitches with this software, for instance we have had duplicate tasks get created within a minute of each other on multiple occasions which can lead to inaccuracies in records. We have also run into situations where the system just will not pull up the information we need even though we know it is available. We have also run into where one person changed the rights for another person and it threw the whole system out of order and we had to call one to one plus to get it fixed which was somewhat frustrating even though it was human error.
Thank you for your review of the One to One Plus software. We completely agree that with the many features and integration offered by the software that proper training is critical. Thanks for the feedback on the couple of issues. We will look into those to ensure that they have been resolved.
Heidi S.
E-Learning, 51-200 employees
Used daily for 2+ years
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Keeping track of our assets has become much easier. We used to keep track in a spreadsheet. This is so much better, faster, more accurate. etc.
Web based software that is easy to use. We purchased a Honeywell scanner and Dymo LabelWriter 450. This makes it quick and easy to scan in inventory items, print out asset tags, and look up assets. It keeps track of which asset is assigned to which staff/student member. It tracks when devices go out for repair or if we do in house repairs.
There are some instances where I want the software to do something it isn't programmed to do. The upside is, we can contact the company and they can put it on a list of features to include in a future update.
Heidi, Thanks for leaving this review. We appreciate the partnership with you and Ravenna Public Schools. We are thrilled that the software has made inventory management and repair tracking faster and easier for you all. Thanks, again. The One to One Plus Team
Esteban P.
Information Technology and Services, 1,001-5,000 employees
Used daily for 2+ years
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It has been a Pleasure working with the 1:1Plus team. They are very fast at responding to inquiries or requests.
Robust Help Desk and inventory solution. Easy to assign devices and do mass turn in. Electronically sign Agreements. Ability to create invoices. Able to print user and asset tags.
Some users report that ticket submittal flow is not as intuitive as previous solution.
Esteban, We enjoy working with you and the rest of the group at Jasper County School District. You guys are a pleasure. Thanks for leaving your review as we always appreciate hearing from the customer. Thanks again, The One to One Plus Team