One to One Plus Pricing, Features, Reviews & Comparison of Alternatives

One to One Plus

Asset and help desk management software for K-12 schools

4.79/5 (28 reviews)

One to One Plus overview

What is One to One Plus?

One to One Plus is a cloud-based asset management software that helps schools record and track inventory and manage help desk processes. Features include data import/export, auditing, notifications, user profile creation, automated workflows, and compliance management.

The application enables administrators to maintain asset details including device type, purchase history, funding source, and assigned users. Staff members can collect signed forms and fees before assigning devices to students and create work orders for damaged items. One to One Plus helps users reconcile assets via barcodes, QR codes or IDs in order to identify missing or misplaced assets. It also generates, prints, and sends receipts to users via emails and collects payments for insurance, damaged or lost devices.

Using the help desk management module, students or faculty members can submit device repairs or replacements requests, which automatically routes to suitable technicians. The dashboard enables supervisors to visualize ongoing operations through charts and graphs in real-time and create custom views by applying filters.
onetooneplus.com

Pricing

Pricing options
Subscription
Free trial
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
One to One Plus screenshot: One to One Plus asset managementApp and Automated WorkflowOne to One Plus screenshot: One to One Plus inventory managementOne to One Plus screenshot: One to One Plus electronic signature

One to One Plus user reviews

Excellent
22

Very good
6

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.4
  4.6
  5.0
Jim Rieflin

Great product to manage Chromebooks Assets integrate Google Console, AD & Your Student Info System

Used daily for 1-2 years
Reviewed 2019-04-15
Review Source: Capterra

We find that using One to One Plus has allowed us to manage a school based 1 to 1 device program such as Chromebooks without all the headaches. We couldn't manage without it. The company is very responsive and listens to our requests. Bugs have been infrequent. We are able to minimize theft and other loss events through timely detection of missing devices. If you have a school based 1 to 1 device program you should evaluate / consider One to One plus!!

Pros
This product helps us manage our Chromebooks in a school 1 to 1 program. It keeps AD, Google Console and our student information system synced up (PowerSchool and others). It handles the daily operations, the beginning and end of school tasks, and complete lifecycle. While we bought it specifically for our Chromebook program it also helps us manage all our technology assets. The company adds new features regularly will add functionality upon request if it is relevant to the larger customer base.

Cons
The help ticket functionality built into the program is decent but if you already have a stand alone helpdesk ticket system you might find that the stand alone one is better. But if you don't have one... the included one is decent enough.

Response from Edutek Solutions


Jim,

Thanks for your review of the One to One Plus system. We appreciate you and enjoy working with you and your team at Salem City Schools. You guys have been great.

The One to One Plus Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Heidi Strong

One to One Plus inventory management

Used daily for 2+ years
Reviewed 2019-09-18
Review Source: Capterra

Keeping track of our assets has become much easier. We used to keep track in a spreadsheet. This is so much better, faster, more accurate. etc.

Pros
Web based software that is easy to use. We purchased a Honeywell scanner and Dymo LabelWriter 450. This makes it quick and easy to scan in inventory items, print out asset tags, and look up assets. It keeps track of which asset is assigned to which staff/student member. It tracks when devices go out for repair or if we do in house repairs.

Cons
There are some instances where I want the software to do something it isn't programmed to do. The upside is, we can contact the company and they can put it on a list of features to include in a future update.

Response from Edutek Solutions


Heidi,

Thanks for leaving this review. We appreciate the partnership with you and Ravenna Public Schools. We are thrilled that the software has made inventory management and repair tracking faster and easier for you all.

Thanks, again.

The One to One Plus Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Can be Complicated

Used daily for 6-12 months
Reviewed 2019-03-26
Review Source: Capterra

We use one to one plus to manage all of our district devices which is over 10,000. The system is fairly easy to use once you get familiar with it and you can look up many different kinds of information. I would recommend the software to others with the cautionary tale of ensuring people are trained on its use and are comfortable using it before just setting them free on it.

Pros
I like having most of our information for our devices in one place. I like being able to research assigned users, assigned assets, tasks for broken/malfunctioning iPads, and invoices. The ability to look up information by asset tag number, serial number, student name, or student number is also a very useful feature.

Cons
There have been glitches with this software, for instance we have had duplicate tasks get created within a minute of each other on multiple occasions which can lead to inaccuracies in records. We have also run into situations where the system just will not pull up the information we need even though we know it is available. We have also run into where one person changed the rights for another person and it threw the whole system out of order and we had to call one to one plus to get it fixed which was somewhat frustrating even though it was human error.

Response from Edutek Solutions


Thank you for your review of the One to One Plus software. We completely agree that with the many features and integration offered by the software that proper training is critical.

Thanks for the feedback on the couple of issues. We will look into those to ensure that they have been resolved.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Esteban Ponce

One to One Plus- Review

Used daily for 2+ years
Reviewed 2019-09-27
Review Source: Capterra

It has been a Pleasure working with the 1:1Plus team. They are very fast at responding to inquiries or requests.

Pros
Robust Help Desk and inventory solution. Easy to assign devices and do mass turn in. Electronically sign Agreements. Ability to create invoices. Able to print user and asset tags.

Cons
Some users report that ticket submittal flow is not as intuitive as previous solution.

Response from Edutek Solutions


Esteban,

We enjoy working with you and the rest of the group at Jasper County School District. You guys are a pleasure. Thanks for leaving your review as we always appreciate hearing from the customer.

Thanks again,
The One to One Plus Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ruby Page

One to One Review September 2019

Used daily for 2+ years
Reviewed 2019-09-13
Review Source: Capterra

Pros
I like the ease of adding information, reporting and location management.

Cons
I don't like that we don't have the ability to assign teachers to multiple locations.

Response from Edutek Solutions


Ruby,

Thanks to you and the team at Dillon School District Four for partnering with us. We enjoy working with you and the rest of the team. The request that you mention will be available in an upcoming release.

Thanks again,
The One to One Plus Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

One to One Plus pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Please contact Edutek Solutions for pricing details.

One to One Plus features

API
Activity Dashboard
Automatic Notifications
Data Import/Export
Reporting & Statistics

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Progress Reports (143 other apps)
Progress Tracking (154 other apps)
Self Service Portal (111 other apps)
Third Party Integration (153 other apps)

Videos and tutorials

Additional information for One to One Plus

Key features of One to One Plus

  • Alerts/Notifications
  • Asset Tracking
  • Audit Management
  • Automated Routing
  • Barcoding/RFID
  • Compliance Tracking
  • Contract/License Management
  • IT Asset Management
  • Independent/Private
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • K-12
  • Preventive Maintenance
  • Product Identification
  • Reporting/Analytics
  • School District
  • Search/Filter
  • Student Information / Records
  • Student Information/Records
  • Ticket Management
  • Work Order Creation
View All Features