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One to One Plus Logo

Asset and help desk management software for K-12 schools

Last updated: February 2021

One to One Plus Pricing, Features, Reviews and Alternatives

One to One Plus FAQs

Q. What type of pricing plans does One to One Plus offer?

One to One Plus has the following pricing plans:
Starting from: $1995.00/year
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of One to One Plus?

One to One Plus has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does One to One Plus support?

One to One Plus supports the following languages:
English


Q. Does One to One Plus support mobile devices?

One to One Plus supports the following devices:
Android, iPad, iPhone


Q. Does One to One Plus offer an API?

Yes, One to One Plus has an API available for use.


Q. What level of support does One to One Plus offer?

One to One Plus offers the following support options:
Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum

One to One Plus product overview

Price starts from

1995

/user

Per year

What is One to One Plus?

One to One Plus is a cloud-based asset management software that helps schools record and track inventory and manage help desk processes. Features include data import/export, auditing, notifications, user profile creation, automated workflows, and compliance management.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Knowledge Base
Email/Help Desk
FAQs/Forum

Training options

In Person
Documentation
Live Online
Webinars
Videos

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Starting from

1995

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Per year

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Starting from

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Per month

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Why am I seeing this?

One to One Plus pricing information

Value for money

4.8

/5

28

Starting from

1995

/user

Per year

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

One to One Plus features

Functionality

4.5

/5

28

Total features

45

7 categories

Most valued features by users

Activity Dashboard
Reporting & Statistics
Reporting/Analytics
Alerts/Notifications
API
Customizable Reports
Data Import/Export
Alerts/Escalation

Functionality contenders

One to One Plus users reviews

Overall Rating

4.8

/5

28

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.43/10
Rating distribution

5

4

3

2

1

22

6

0

0

0

Pros
This is our second year using 1-to-1plus and we have been very pleased with both the quality of the product and the technical support that we have received from them.
This makes it quick and easy to scan in inventory items, print out asset tags, and look up assets. It keeps track of which asset is assigned to which staff/student member.
We have saved so much time with 1-to-1. One console for managing our break/fix tasks is a life-saver.
Cons
There were some reporting features that I felt were missing from the platform.
Missing additional printing features and some more validation.
All in one inventory and trouble ticket management system.

Overall rating contenders

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Jim R.

Education Management, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great product to manage Chromebooks Assets integrate Google Console, AD & Your Student Info System

Reviewed 6 years ago

We find that using One to One Plus has allowed us to manage a school based 1 to 1 device program such as Chromebooks without all the headaches. We couldn't manage without it. The company is very responsive and listens to our requests. Bugs have been infrequent. We are able to minimize theft and other loss events through timely detection of missing devices. If you have a school based 1 to 1 device program you should evaluate / consider One to One plus!!

Pros

This product helps us manage our Chromebooks in a school 1 to 1 program. It keeps AD, Google Console and our student information system synced up (PowerSchool and others). It handles the daily operations, the beginning and end of school tasks, and complete lifecycle. While we bought it specifically for our Chromebook program it also helps us manage all our technology assets. The company adds new features regularly will add functionality upon request if it is relevant to the larger customer base.

Cons

The help ticket functionality built into the program is decent but if you already have a stand alone helpdesk ticket system you might find that the stand alone one is better. But if you don't have one... the included one is decent enough.

Vendor response

Jim, Thanks for your review of the One to One Plus system. We appreciate you and enjoy working with you and your team at Salem City Schools. You guys have been great. The One to One Plus Team

KF
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Kathy F.

Education Management, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

One to One Plus is Fantastic

Reviewed 4 years ago

This is an all in one solution for tracking inventory. One to One Plus is another member of our tech team. I couldn't be happier with their knowledge and professionalism. I have never had a company take suggestions from those of us that use the product, and find solutions.

Pros

I have been using One to One plus software for nearly three years. I use it for our inventory and assigning assets to our end users. It is our ticketing system and it correlates everything back to the user and the asset. Having this product has simplified out inventory system greatly. I love the customized reports. I can find the data I am looking for in minutes.

Cons

Transferring programs is always a challenge, however, One to One Plus made it so easy. They were there every step of the way and continue to support our district with up to date training and respond to any questions within minutes.

Vendor response

Kathy, Thanks for your review. Our team enjoys working with you and Sweetwater County School District #2. Thanks for partnering with us. The One to One Plus Ter

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Verified reviewer

Education Management, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Can be Complicated

Reviewed 6 years ago

We use one to one plus to manage all of our district devices which is over 10,000. The system is fairly easy to use once you get familiar with it and you can look up many different kinds of information. I would recommend the software to others with the cautionary tale of ensuring people are trained on its use and are comfortable using it before just setting them free on it.

Pros

I like having most of our information for our devices in one place. I like being able to research assigned users, assigned assets, tasks for broken/malfunctioning iPads, and invoices. The ability to look up information by asset tag number, serial number, student name, or student number is also a very useful feature.

Cons

There have been glitches with this software, for instance we have had duplicate tasks get created within a minute of each other on multiple occasions which can lead to inaccuracies in records. We have also run into situations where the system just will not pull up the information we need even though we know it is available. We have also run into where one person changed the rights for another person and it threw the whole system out of order and we had to call one to one plus to get it fixed which was somewhat frustrating even though it was human error.

Vendor response

Thank you for your review of the One to One Plus software. We completely agree that with the many features and integration offered by the software that proper training is critical. Thanks for the feedback on the couple of issues. We will look into those to ensure that they have been resolved.

HS
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Heidi S.

E-Learning, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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One to One Plus inventory management

Reviewed 5 years ago

Keeping track of our assets has become much easier. We used to keep track in a spreadsheet. This is so much better, faster, more accurate. etc.

Pros

Web based software that is easy to use. We purchased a Honeywell scanner and Dymo LabelWriter 450. This makes it quick and easy to scan in inventory items, print out asset tags, and look up assets. It keeps track of which asset is assigned to which staff/student member. It tracks when devices go out for repair or if we do in house repairs.

Cons

There are some instances where I want the software to do something it isn't programmed to do. The upside is, we can contact the company and they can put it on a list of features to include in a future update.

Vendor response

Heidi, Thanks for leaving this review. We appreciate the partnership with you and Ravenna Public Schools. We are thrilled that the software has made inventory management and repair tracking faster and easier for you all. Thanks, again. The One to One Plus Team

EP
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Esteban P.

Information Technology and Services, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

One to One Plus- Review

Reviewed 5 years ago

It has been a Pleasure working with the 1:1Plus team. They are very fast at responding to inquiries or requests.

Pros

Robust Help Desk and inventory solution. Easy to assign devices and do mass turn in. Electronically sign Agreements. Ability to create invoices. Able to print user and asset tags.

Cons

Some users report that ticket submittal flow is not as intuitive as previous solution.

Vendor response

Esteban, We enjoy working with you and the rest of the group at Jasper County School District. You guys are a pleasure. Thanks for leaving your review as we always appreciate hearing from the customer. Thanks again, The One to One Plus Team

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