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Product Fruits Logo

User onboarding platform

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Product Fruits - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: February 2026

Product Fruits overview

What is Product Fruits?

Product Fruits is a comprehensive product adoption platform designed to enhance user onboarding and retention through interactive guidance tools. The platform offers a suite of features including interactive tours and walkthroughs that help users quickly learn applications through element highlights, video cards, and progress tracking. The system includes onboarding checklists that transform complex processes into step-by-step journeys, along with contextual hints and tooltips that highlight features and provide information when users need it most. Additional engagement tools include NPS surveys for measuring loyalty, in-app announcements via pop-ups and banners, and a feedback widget for collecting user input.

The platform incorporates advanced AI-powered capabilities that streamline the creation of onboarding content. These tools automatically generate welcome tours, feature guides, and announcements with minimal manual effort, allowing teams to focus on customization rather than building from scratch. The AI-driven Copilot feature automatically resolves common support questions, reducing the burden on support teams while maintaining high customer satisfaction. The system also includes a Content Map feature that provides administrators with a comprehensive overview of all product adoption materials, ensuring consistent messaging and identifying potential gaps in the user journey.

Product Fruits emphasizes ease of implementation with a no-code approach that enables quick deployment without technical expertise. The platform integrates natively with existing systems to facilitate seamless data flows while maintaining strict security and privacy standards for both company and end-user data. Self-serve support tools include a Life Ring Button that provides users with 24/7 access to an in-app help center, knowledge base, and AI-powered search functionality. The platform also enables custom event triggering, allowing organizations to deliver contextual guidance based on specific user activities.

Organizations implementing Product Fruits typically experience measurable improvements in key performance indicators related to user engagement and retention. The platform is particularly effective at addressing common onboarding challenges such as users struggling to understand product functionality, high churn rates, extended learning curves, and limited feature adoption. The system is designed to scale with organizations of various sizes, with transparent pricing structures that accommodate both midmarket companies and growth-oriented startups. The comprehensive nature of the platform eliminates the need for multiple point solutions, providing a unified approach to user onboarding, engagement, and support.

Key benefits of using Product Fruits

  • Accelerate user onboarding with interactive tours, step-by-step checklists, and contextual hints that help users quickly learn your application.
  • Boost user engagement and retention through in-app announcements, feedback widgets, and surveys that keep users informed and involved.
  • Empower users with self-serve support, including a twenty-four-seven in-app help center, searchable knowledge base, and AI-powered Copilot that resolves common questions automatically.
  • Save time with no-code, AI-driven tools that generate product tours, pop-ups, and announcements in just a few clicks—no technical expertise required.
  • Gain valuable insights and reduce churn with easy-to-integrate feedback, custom event triggers, and analytics that help you continuously improve the user experience.
  • Starting price

    111usage based /
    per month
    view pricing plans
    try for free

    Product Fruits’s user interface

    Ease of use rating:

    Product Fruits pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
    3-4(24)
    5(64)

    What do users say about Product Fruits?

    The support has been excellent - FAQs are clear, and live chat is responsive and helpful. While the reporting tools could be more comprehensive and cross-environment copying isn’t seamless, these are minor trade-offs for a platform that makes onboarding and in-app guidance simple and effective.

    Select to learn more


    Who uses Product Fruits?

    Based on 88 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Computer Software
    Information Technology and Services
    Marketing and Advertising
    Internet
    Others

    Use cases

    Onboarding
    Customer Engagement
    Digital Adoption Platform
    Customer Success
    User Experience (UX)

    Product Fruits's key features

    Most critical features, based on insights from Product Fruits users:

    Customizable branding
    Event triggered actions
    User onboarding
    Contextual guidance
    In-App Training
    For no-code development

    All Product Fruits features

    Features rating:

    Self Service Tools
    Gamification
    Learning management
    Reporting & statistics
    Customizable templates
    Behavior tracking
    Visual analytics
    User management
    Onboarding
    Content creation
    Self service portal
    Performance metrics
    Training management
    Alerts/Notifications
    Audience targeting
    Reporting/Analytics
    Surveys & feedback
    Task management
    Drag & drop
    Customer experience management
    Activity tracking
    Widgets
    Configurable workflow
    Multi-Language
    Customer segmentation
    API
    Employee onboarding
    Third-Party integrations
    Data import/export
    Customizable fields
    Workflow management
    Engagement tracking
    Self-paced learning
    Single sign on
    Survey/Poll management
    Real-Time notifications
    Progress tracking
    Access controls/permissions
    Activity dashboard
    Churn management
    Communication management
    Compliance management
    Content management
    Customizable questions
    Data quality control
    Electronic forms
    Feedback management
    For websites
    Interactive content
    Knowledge base management
    Launch Management
    Live chat
    NPS of customers
    Orientation workflow management

    Product Fruits awards

    Product Fruits alternatives

    Product Fruits logo
    visit website

    Starting from

    111

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Connecteam logo
    learn more

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Paylocity logo
    learn more

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    BambooHR logo
    learn more

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Product Fruits pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Starter

    111

    Per month

    Features included:

    • Static onboarding (Tours, Tooltips, Checklists)
    • Standard adaptive onboarding
    • Onboarding creator agent
    • Help center (Elvin widget)
    • Announcements
    • Public knowledge base
    • Support copilot
    • User segmentation
    • Basic integrations
    • Onboarding analytics
    • User feedback widget

    Pro

    187

    Per month

    Features included:

    • All features in Starter plus:
    • Advanced adaptive onboarding
    • Custom events
    • Tours JS triggers
    • REST API
    • Localization
    • NPS & surveys
    • Advanced integrations
    • Outcomes
    • Access management

    Business

    374

    Per month

    Features included:

    • All features in Pro plus:
    • Premium adaptive onboarding
    • Contextual & voice onboarding
    • Roles & Permissions
    • Salesforce integration
    • SAML SSO

    Enterprise

    Empty state illustration for "No pricing info"

    No pricing info

    Features included:

    • Plan tailored to your needs incl.:
    • SLA
    • Custom T&C
    • Security audit

    User opinions about Product Fruits price and value

    Value for money rating:

    To see what individual users think of Product Fruits's price and value, check out the review snippets below.

    “I enjoy receiving product tips via email, the team is very responsive when I have questions, and the product itself is pretty awesome.”
    AM

    Allison M.

    Director of Training

    “I also had a very good experience with the customer support. The people are very responsive, competent and very friendly.”

    Verified reviewer

    Anonymity request

    Product Fruits integrations (16)

    Integrations rated by users

    We looked at 88 user reviews to identify which products are mentioned as Product Fruits integrations and how users feel about them.

    Slack logo
    Slack

    Integration rating: 4.7 (3)

    HubSpot CRM logo
    HubSpot CRM

    Integration rating: 5.0 (3)

    Segment logo
    Segment

    Integration rating: 5.0 (1)

    Zapier logo
    Zapier

    Integration rating: 4.0 (1)

    Mixpanel logo
    Mixpanel

    Integration rating: 5.0 (1)

    Integration rating: 4.0 (1)

    Product Fruits customer support

    What do users say about Product Fruits customer support?

    Customer support rating:

    We analyzed 33 verified user reviews to identify positive and negative aspects of Product Fruits customer support.

    Widespread user sentiment highlights Product Fruits' customer support as highly responsive, friendly, and quick to resolve issues.

    A significant portion of users praise the team's willingness to go above and beyond, including creating custom solutions and addressing enhancement ideas.

    Broad user base finds support easily accessible, with staff available around the clock and providing patient, knowledgeable assistance.

    Support options

    Email/help desk
    Faqs/forum
    Knowledge base
    Chat
    Phone support

    Training options

    Videos
    Documentation
    Live online
    Webinars
    In person

    To see what individual users say about Product Fruits's customer support, check out the review snippets below.

    “The customer service has been absolutely fantastic and even expedited the introduction of supporting group attributes for the checklists which has been a real godsend for us.”

    Verified reviewer profile picture

    Becs R.

    Product Manager

    “It took a bit to figure out how to get Product Fruits to work with our website, but the support team was great with timely help and patient explanation.”

    SR

    Stewart R.

    Customer Success Manager

    “The customer service is awesome and also very quick to respond, I also like how they come up with different strategies to help.”

    RH

    Rosie H.

    HR

    Product Fruits FAQs

    Q. Who are the typical users of Product Fruits?

    Product Fruits has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Product Fruits support?

    Product Fruits supports the following languages:
    English


    Q. Does Product Fruits offer an API?

    Yes, Product Fruits has an API available for use.


    Q. What level of support does Product Fruits offer?

    Product Fruits offers the following support options:
    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support

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