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Product Fruits
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
User onboarding platform
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Product Fruits - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Product Fruits overview
What is Product Fruits?
Product Fruits is a comprehensive product adoption platform designed to enhance user onboarding and retention through interactive guidance tools. The platform offers a suite of features including interactive tours and walkthroughs that help users quickly learn applications through element highlights, video cards, and progress tracking. The system includes onboarding checklists that transform complex processes into step-by-step journeys, along with contextual hints and tooltips that highlight features and provide information when users need it most. Additional engagement tools include NPS surveys for measuring loyalty, in-app announcements via pop-ups and banners, and a feedback widget for collecting user input.
The platform incorporates advanced AI-powered capabilities that streamline the creation of onboarding content. These tools automatically generate welcome tours, feature guides, and announcements with minimal manual effort, allowing teams to focus on customization rather than building from scratch. The AI-driven Copilot feature automatically resolves common support questions, reducing the burden on support teams while maintaining high customer satisfaction. The system also includes a Content Map feature that provides administrators with a comprehensive overview of all product adoption materials, ensuring consistent messaging and identifying potential gaps in the user journey.
Product Fruits emphasizes ease of implementation with a no-code approach that enables quick deployment without technical expertise. The platform integrates natively with existing systems to facilitate seamless data flows while maintaining strict security and privacy standards for both company and end-user data. Self-serve support tools include a Life Ring Button that provides users with 24/7 access to an in-app help center, knowledge base, and AI-powered search functionality. The platform also enables custom event triggering, allowing organizations to deliver contextual guidance based on specific user activities.
Organizations implementing Product Fruits typically experience measurable improvements in key performance indicators related to user engagement and retention. The platform is particularly effective at addressing common onboarding challenges such as users struggling to understand product functionality, high churn rates, extended learning curves, and limited feature adoption. The system is designed to scale with organizations of various sizes, with transparent pricing structures that accommodate both midmarket companies and growth-oriented startups. The comprehensive nature of the platform eliminates the need for multiple point solutions, providing a unified approach to user onboarding, engagement, and support.
Key benefits of using Product Fruits
Product Fruits’s user interface
Product Fruits pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.6
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about Product Fruits?
The support has been excellent - FAQs are clear, and live chat is responsive and helpful. While the reporting tools could be more comprehensive and cross-environment copying isn’t seamless, these are minor trade-offs for a platform that makes onboarding and in-app guidance simple and effective.
Select to learn more
Who uses Product Fruits?
Based on 88 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Product Fruits's key features
Most critical features, based on insights from Product Fruits users:
All Product Fruits features
Features rating:
Product Fruits awards
Product Fruits alternatives
Product Fruits pricing
Pricing plans
Pricing details:
User opinions about Product Fruits price and value
Value for money rating:
To see what individual users think of Product Fruits's price and value, check out the review snippets below.
Allison M.
Director of Training
Verified reviewer
Anonymity request
Product Fruits integrations (16)
Integrations rated by users
We looked at 88 user reviews to identify which products are mentioned as Product Fruits integrations and how users feel about them.
Integration rating: 4.7 (3)
Integration rating: 5.0 (3)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Product Fruits customer support
What do users say about Product Fruits customer support?
Customer support rating:
We analyzed 33 verified user reviews to identify positive and negative aspects of Product Fruits customer support.
Widespread user sentiment highlights Product Fruits' customer support as highly responsive, friendly, and quick to resolve issues.
A significant portion of users praise the team's willingness to go above and beyond, including creating custom solutions and addressing enhancement ideas.
Broad user base finds support easily accessible, with staff available around the clock and providing patient, knowledgeable assistance.
Support options
Training options
To see what individual users say about Product Fruits's customer support, check out the review snippets below.
“The customer service has been absolutely fantastic and even expedited the introduction of supporting group attributes for the checklists which has been a real godsend for us.”

Becs R.
Product Manager
“It took a bit to figure out how to get Product Fruits to work with our website, but the support team was great with timely help and patient explanation.”
Stewart R.
Customer Success Manager
“The customer service is awesome and also very quick to respond, I also like how they come up with different strategies to help.”
Rosie H.
HR
Product Fruits FAQs
Product Fruits has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Product Fruits support?
Product Fruits supports the following languages:
English
Q. Does Product Fruits offer an API?
Yes, Product Fruits has an API available for use.
Q. What level of support does Product Fruits offer?
Product Fruits offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support










