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Salesforce Education Cloud Logo

CRM tool for educational institutions

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Salesforce Education Cloud - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

Salesforce Education Cloud overview

What is Salesforce Education Cloud?

Salesforce.org Education Cloud is a web-based customer relationship management software designed to help educational institutions drive student success across the entire lifecycle from prospect to alum. The platform lets schools, colleges, and universities create a 360-degree view of their students by integrating data across various student information systems, financial aid, learning management systems, and more.

Salesforce.org Education Cloud enables organizations to accelerate applicant enrolment, support students from anywhere, build alumni relationships, and increase operational efficiencies and productivity.

Starting price


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Salesforce Education Cloud’s user interface

Ease of use rating:

Salesforce Education Cloud reviews

Overall rating

4.5

/5

8

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

4

4

0

0

0

Salesforce Education Cloud's key features

Most critical features, based on insights from Salesforce Education Cloud users:

Activity dashboard
Admissions management
Alumni management
Application management
Candidate management
Communication management
Contact management
Contribution tracking
CRM
Data import/export

All Salesforce Education Cloud features

Features rating:

Activity dashboard
Admissions management
Alumni management
Application management
Candidate management
Communication management
Contact management
Contribution tracking
CRM
Data import/export
Donor management
Event management
Faculty/Staff management
For alumni associations
For higher education
Gradebook
Interaction tracking
K-12
Lead management
Learning management
Member directory
Membership management
Payment processing
Prospecting tools
Registration management
Reporting/Analytics
Reporting & statistics
Student information/records
Student management

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Salesforce Education Cloud support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
24/7 (Live rep)
Phone Support

Training options

Documentation
Webinars

Salesforce Education Cloud FAQs

Q. Who are the typical users of Salesforce Education Cloud?

Salesforce Education Cloud has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does Salesforce Education Cloud offer?

Salesforce Education Cloud offers the following support options:
FAQs/Forum, Email/Help Desk, 24/7 (Live rep), Phone Support

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