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watsonx Assistant
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Virtual assistant powered by AI
Table of Contents
watsonx Assistant - 2026 Pricing, Features, Reviews & Alternatives
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watsonx Assistant overview
What is watsonx Assistant?
watsonx Assistant (formerly known as IBM Watson Assistant) is a cloud-based chatbot solution which provides features such as intent recognition, natural language processing, query suggestions, and automated responses.
Using watsonx Assistant's visual builder, businesses can benefit from the ability to train an AI system without code or development. The analytics capabilities within IBM Watson Assistant also allow businesses to track metrics and KPIs related to their chatbot’s service.
In order to ensure the security of business data, watsonx Assistant offers features such as access control, encryption at rest, and penetration testing.
watsonx Assistant integrates with a range of third party applications including Zendesk, Genesys Cloud CX, and Salesforce.
Starting price
per month
Alternatives
with better value for money
watsonx Assistant’s user interface
watsonx Assistant reviews
Overall rating
4.4
/5
10
Positive reviews
90
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.2/10
5
4
3
2
1
5
4
1
0
0
Who uses watsonx Assistant?
Based on 10 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
watsonx Assistant's key features
Most critical features, based on insights from watsonx Assistant users:
All watsonx Assistant features
Features rating:
watsonx Assistant alternatives
watsonx Assistant
Starting from
140
Per month
Chatsi
Starting from
No pricing info
Birdeye
Starting from
No pricing info
Celoxis
Starting from
10
Per month
watsonx Assistant pricing
Pricing plans
Pricing details:
User opinions about watsonx Assistant price and value
Value for money rating:
watsonx Assistant integrations (8)
Integrations rated by users
We looked at 10 user reviews to identify which products are mentioned as watsonx Assistant integrations and how users feel about them.
Integration rating: 4.0 (1)
Other top integrations
watsonx Assistant support options
Typical customers
Platforms supported
Support options
Training options
watsonx Assistant FAQs
watsonx Assistant has the following pricing plans:
Starting from: $140.00/month
Pricing model: Free, Subscription
These products have better value for money
Q. Who are the typical users of watsonx Assistant?
watsonx Assistant has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does watsonx Assistant support?
watsonx Assistant supports the following languages:
Arabic, Chinese (Simplified), Czech, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish
Q. Does watsonx Assistant offer an API?
No, watsonx Assistant does not have an API available.
Q. What other apps does watsonx Assistant integrate with?
watsonx Assistant integrates with the following applications:
Salesforce Starter, Genesys Cloud CX, Zendesk Suite
Q. What level of support does watsonx Assistant offer?
watsonx Assistant offers the following support options:
FAQs/Forum, Knowledge Base