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Conversational AI Platform
Page 2

Conversational AI Platform Software with Call Tracking (2026) - Page 2

Last updated: April 2026

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Features

Call Tracking

CRM(37)

Third-Party Integrations(40)

Multi-Channel Communication(35)

Activity Dashboard(38)

Integrated with

Salesforce Sales Cloud(8)

PrestaShop(1)

Microsoft Teams(10)

ActiveCampaign(2)

Adobe Commerce(1)

Pricing model

Free(6)

Open Source(1)

Free Trial(17)

One Time License(1)

Subscription(29)

Devices supported

Mac(18)

iPad(15)

Android(13)

Linux(11)

Web-based(43)

iPhone(16)

Windows(21)

Organization types

Small Business(39)

Non Profit(17)

Large Enterprises(37)

Public Administrations(12)

Freelancers(13)

Mid Size Business(38)

User rating

All Reviews

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43 software options

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Sponsored

USAN Contact Suite for Amazon Connect

5.0

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Extending the power and breadth of Amazon Connect

Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email

Read more about USAN Contact Suite for Amazon Connect

Users also considered

Vozy

4.0

(7)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Voice AI platform for enterprises

Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

Read more about Vozy

Users also considered

Knowlarity

4.0

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Communicate. Collaborate. Accelerate.

Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

Read more about Knowlarity

Users also considered

Mosaicx

3.8

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Virtual agent and messaging outreach

Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

Read more about Mosaicx

Users also considered

Call Journey

4.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

Advanced, continuous customer intelligence derived directly from customer interactions.

Read more about Call Journey

Users also considered

Web Callback

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Callback solution designed to reduce site abandonment

Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can reduce site abandonment by up to 25% and increase online sales. Site owners can easily export call data via CSV/XLSX or API.

Read more about Web Callback

Users also considered

SalesCaptain

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered front desk for phone and text.

SalesCaptain is an AI-enable customer communication platform designed for local businesses seeking to streamline customer interactions. The system offers realistic AI phone and chat agents that handle tasks such as appointment reminders, lead qualification, and after-hours support. SalesCaptain integrates with numerous business tools while providing unified communication features that help businesses improve customer retention.

Read more about SalesCaptain

Users also considered

insmartbot

3.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Serve your customers on all channels with AI.

Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

Read more about insmartbot

Users also considered

Conversational AI Platform

(0)

Cloud-based chatbot and voicebot builder

Unified AI platform for voice and text communication across all channels

Read more about Conversational AI Platform

Users also considered

Uniphore

(0)

So every person, on every call, can finally be heard.

Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning.

Read more about Uniphore

Users also considered

Telecmi

(0)

Business phone system

TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

Read more about Telecmi

Users also considered

VoiceOwl

(0)

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

Read more about VoiceOwl

Users also considered

Consio

(0)

AI phone, AI SMS & auto dialer for ecommerce

Consio combines AI Voice, SMS, transcripts, and call routing to manage ecommerce conversations in one workspace.

Read more about Consio

Users also considered

Consio

(0)

AI phone, AI SMS & auto dialer for ecommerce

Consio combines AI Voice, SMS, transcripts, and call routing to manage ecommerce conversations in one workspace.

Read more about Consio

Users also considered

DialLink

(0)

The Best Phone System for Small Businesses

DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

Read more about DialLink

Users also considered

Conversational AI Platform

(0)

Cloud-based chatbot and voicebot builder

Unified AI platform for voice and text communication across all channels

Read more about Conversational AI Platform

Users also considered

GoContact

(0)

Contact Center as a Service (CCaaS) platform

GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions. GoContact offers a robust set of features designed to streamline contact center operations and enhance customer service delivery.

Read more about GoContact

Users also considered

Flowzex

(0)

Flowzex – AI Cold Calling That Closes Deals While You Sleep

Flowzex is an AI-powered cold calling platform that helps businesses generate more leads and close more sales with voice agents, voicemail drops, and automated workflows—all without hiring a sales team.

Read more about Flowzex

Users also considered

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