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Conversational AI Platform
Page 2

Conversational AI Platform Software For eCommerce (2026) - Page 2

Last updated: April 2026

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Features

CRM(27)

Third-Party Integrations(36)

Multi-Channel Communication(35)

Lead Nurturing(8)

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41 software options

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Sponsored

Userbot

4.4

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Conversational AI platform for handling customer queries

Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service processes. Supervisors can use the dashboard to track users’ activities and control conversational flows.

Read more about Userbot

Users also considered

Vozy

4.0

(7)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Voice AI platform for enterprises

Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

Read more about Vozy

Users also considered

Squirro

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Data finds purpose with Squirro

Level up your conversational AI with Squirro and increase the accuracy, reliability, contextual understanding, and trustworthiness of your AI applications. Squirro is recognized in 2024 by Gartner® Market Guide as a representative vendor for Conversational AI.

Read more about Squirro

Users also considered

Chatsi

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-Powered Storefront Sales Agent for Ecommerce

Chatsi is your 24/7 AI sales pro—trained on your product data, brand voice & industry. It delivers instant, personalized guidance, integrates seamlessly with platforms like Shopify & WooCommerce, boosts conversions, and turns every chat into insight for smarter business growth.

Read more about Chatsi

Users also considered

Mosaicx

3.8

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Virtual agent and messaging outreach

Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

Read more about Mosaicx

Users also considered

AISERA

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI service management

AI Service Desk by Aisera uses artificial intelligence (AI) to automate repetitive workflows and inquiries while continuously learning from each interaction. AI Service Desk includes Conversational AI, Conversational RPA, and TicketIQ.

Read more about AISERA

Users also considered

Generative Studio X

4.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Deliver conversational experiences at enterprise scale.

Great experiences drive user adoption. We made it easier to make them.
A complete set of no-code/low-code tools that reduce technology barriers and cost for rapidly developing conversational applications without limiting flexibility.

Read more about Generative Studio X

Users also considered

Snaps

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Conversational AI platform for eCommerce businesses

Snaps is a cloud-based conversational AI platform designed to help eCommerce businesses interact and engage with customers across their buying journeys and provide personalized assistance in searching required products.

Read more about Snaps

Users also considered

insmartbot

3.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Serve your customers on all channels with AI.

Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

Read more about insmartbot

Users also considered

Spotler Chat+

(0)

AI-based conversational solution for medium to large firms

OBI Bots is a cloud-based artificial intelligence solution designed to help medium to large businesses create, train and implement automated conversational chatbots and virtual agents across various customer service channels, social media platforms, live chats, and messaging applications.

Read more about Spotler Chat+

Users also considered

Streebo Chatbot Builder

(0)

Chatbot building and deployment application for IT teams

Streebo Chatbot Builder is a cloud-based solution that helps IT teams assemble and deploy conversational chatbots designed to streamline customer communications. Key features include conversation analysis, access control, secure data storage, reporting, and analytics.

Read more about Streebo Chatbot Builder

Users also considered

Jix

(0)

Basics of AI - Conversational Learning with Chatbot Kim

Chatbot Kim gets your staff ready for AI Basics within 30 minutes! Available via cloud, on-premise, SCORM, browser or iFrame.

Read more about Jix

Users also considered

NLX

(0)

Next-gen multimodal conversational AI

NLX offers brands the ability to create, manage, and analyze best-in-class multimodal, personalized self-service experiences.

Read more about NLX

Users also considered

Empler

(0)

Agentic AI Automations, AI Agents, Marketing, Sales and CRM

Empler AI Chat has Standard Chat, Web Research, Knowledge Chat, and Agent Chat.

The latest models: GPT, Claude, Gemini, Llama and Mixtral

Web Chat: Access Google Search results fast.

Knowledge Chat: Add information by typing or adding words, PDFs, or connecting Notion Pages.

Read more about Empler

Users also considered

DRUID

(0)

Enhance user experience with DRUID conversational AI

DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

Read more about DRUID

Users also considered

Synthflow AI Receptionist

(0)

Conversational AI platform

Synthflow AI Receptionist is a no-code voice AI solution that helps businesses automate customer interactions and streamline processes such as appointment scheduling, lead qualification, and customer support through natural, conversational voice technology.

Read more about Synthflow AI Receptionist

Users also considered

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