Communication Studio 2.0 Pricing, Features, Reviews & Comparison of Alternatives

Communication Studio 2.0

Conversational AI platform for businesses of all sizes

4.0/5 (2 reviews)

Communication Studio 2.0 overview

What is Communication Studio 2.0?

Communication Studio 2.0 is a cloud-based conversational platform that enables businesses of all sizes to build communication applications across channels such as WhatsApp, Viber, Microsoft Teams and more, using various designing tools, neural networks, and artificial intelligence (AI) technology. Professionals can select and use templates, patterns, and other resources from the shared library and host or store files and assets on a unified platform.

Communication Studio 2.0 comes with an action desk, which allows businesses to create custom reporting views, widgets or dashboards for applications. The custom (UI) user interface helps users work in collaboration with bots and moderate conversations in real-time. Plus, agents can utilize the platform to train bots and access details, including order history or profile information, from the shared library when responding to customer queries.

Communication Studio 2.0 comes with an application programming interface (API) for enterprises to integrate the solution with various third-party payment gateways, customer relationship management (CRM), point-of-sale (POS), AI and electronic health records (EHR) solutions. Administrators can use reports and dashboards to gain real-time visibility into agent communications.
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Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Communication Studio 2.0 screenshot: Communication Studio 2.0 bot designerCommunication Studio 2.0 screenshot: Communication Studio 2.0 tablesCommunication Studio 2.0 screenshot: Communication Studio 2.0 basis SMS Q&ACommunication Studio 2.0 screenshot: Communication Studio 2.0 bots

Communication Studio 2.0 reviews

Excellent
0
Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.5
  5.0
  5.0
Tesa Dragos

Text, web chat, and voice in the same interface

Used weekly for 6-12 months
Reviewed 2018-12-27
Review Source: Software Advice

Pros
Manage your clients in a omnichannel system. The contact information is displayed on the main screen which is great for focusing on the main tasks and have what you need at your fingertips

Cons
I haven't found any cons about this software that we are actually using and switched on from another solution.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Abi Meyer

Great for intercommunication

Used occasionally for less than 6 months
Reviewed 2019-02-27
Review Source: Software Advice

Pros
This app is great for communicating with in companies, institutions, and personal businesses. It works very great with Windows!

Cons
I have not been able to use this app with any Apple devices. Those of us who are pro Apple, this is very confusing!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Communication Studio 2.0 pricing

Pricing options
Subscription
View Pricing Plans

Contact Communication Studio 2.0 directly for pricing details.

Communication Studio 2.0 features

API
Activity Dashboard
Drag & Drop Interface
Multi-Language
Predictive Analytics
Sentiment Analysis
Third Party Integration

Analytics (40 other apps)
Collaboration Tools (20 other apps)
Data Capture and Transfer (34 other apps)
Data Extraction (30 other apps)
Data Filtering (22 other apps)
Data Import (19 other apps)
Data Import/Export (29 other apps)
Data Visualization (21 other apps)
Monitoring (23 other apps)
Real Time Data (20 other apps)
Search Functionality (18 other apps)
Secure Data Storage (20 other apps)
Workflow Management (23 other apps)

Additional information for Communication Studio 2.0

Key features of Communication Studio 2.0

  • Canned Responses
  • Chatbot
  • Code-free Development
  • Contextual Guidance
  • Conversation Analytics
  • Diagramming
  • File Sharing
  • For Developers
  • For Healthcare
  • For Sales
  • For eCommerce
  • Geo Targeting
  • Intent Recognition
  • Machine Learning
  • Mobile App
  • Natural Language Processing
  • Omni-Channel
  • On-Screen Chats
  • Pre-configured Bot
  • Proactive Chat
  • Process/Workflow Automation
  • Real-time Consumer-facing Chat
  • Reporting/Analytics
  • Reusable Components
  • Speech Recognition
  • Speech Synthesis
  • Transcripts/Chat History
  • Transfers/Routing
  • Usage Tracking/Analytics
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Website Visitor Tracking
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