Communication Studio 2.0 Pricing, Features, Reviews & Alternatives

Communication Studio 2.0

Go beyond IVRs, simple chatbots, NLU and RPA.

4.0/5 (2 reviews)

Communication Studio 2.0 overview

What is Communication Studio 2.0?

The 2nd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows. Learn how you can rapidly develop conversational applications and business processes automation to operate over any channel, and powered by the latest AI. Awarded Best AI Product In Telecom by CogX and named twice by Gartner Research as a top conversational AI platform alongside Google, Microsoft, IBM and Amazon. Explore how you can draw from our ever-expanding library of pre-designed patterns and templates to start iterating on your hyper-automated solutions today.

CS2.0 is built for problem solvers looking to go beyond IVRs, simple chatbots, RPA and NLU to create better-than-human experiences for employees and customers. It’s a platform that helps newcomers understand and succeed with conversational AI while being sophisticated enough to scale with those who appreciate what it means to have the tools and know-how to hyper-automate using all open technologies— all open AI, NLU and ML systems and services, all open 3rd-party systems and communication channels.

The platform is overwhelmingly preferred by practitioners who are familiar with the pains and obstacles of deploying conversational AI and process automation. We also provide key learning resources and tools for newcomers of all technology backgrounds to understand conversational design, the technology, strategy and how to create successful hyper-automation of conversations and processes.

Easily create custom integrations - Anything with an API can be integrated quickly
• SMS, Phone
• Voice
• High Quality Codecs
• Email
• Rich Web Chat
• Slack
• WhatsApp
• Facebook Messenger
• Amazon Alexa
• Google Assistant
• iOS Business Chat
• Viber
• Microsoft Teams
• Direct Mail
• Telegram
• MobileWithin Apps
• Dynamic & Ephemeral Pages
• Rich Communication Service


Value for money
View Pricing Plans


Business size



United States

Supported languages

Communication Studio 2.0 screenshot: Communication Studio 2.0 bot designerConversation Matters  |  OneReach.aiCommunication Studio 2.0 screenshot: Communication Studio 2.0 tablesCommunication Studio 2.0 screenshot: Communication Studio 2.0 basis SMS Q&ACommunication Studio 2.0 screenshot: Communication Studio 2.0 bots

Communication Studio 2.0 user reviews

Very good

Value for money
Ease of use
Customer support
Tesa D.

Text, web chat, and voice in the same interface

Used weekly for 6-12 months
Reviewed 2018-12-27
Review Source: Software Advice

Manage your clients in a omnichannel system. The contact information is displayed on the main screen which is great for focusing on the main tasks and have what you need at your fingertips

I haven't found any cons about this software that we are actually using and switched on from another solution.

Rating breakdown

Ease of use

Likelihood to recommend: 9/10

Minimize review

Abi M.

Great for intercommunication

Used occasionally for less than 6 months
Reviewed 2019-02-27
Review Source: Software Advice

This app is great for communicating with in companies, institutions, and personal businesses. It works very great with Windows!

I have not been able to use this app with any Apple devices. Those of us who are pro Apple, this is very confusing!

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

Minimize review

Communication Studio 2.0 pricing

Contact Communication Studio 2.0 directly for pricing details.

Communication Studio 2.0 features

AI/Machine Learning
Activity Dashboard
Collaboration Tools
Drag & Drop
Natural Language Processing
Predictive Analytics
Reporting & Statistics
Third Party Integrations
Workflow Management

Data Capture and Transfer (58 other apps)
Data Extraction (56 other apps)
Data Import/Export (79 other apps)
Data Visualization (55 other apps)
Monitoring (53 other apps)
Real Time Analytics (50 other apps)
Real Time Data (59 other apps)
Search/Filter (68 other apps)

Videos and tutorials

Additional information for Communication Studio 2.0


• Accelerate hyper-automation with aA complete set of no-code/low-code tools allows teams with varying technical abilities to work together to more easily create great conversational AI experiences.

• Tons of pre-designed patterns and templates, and we’re adding more all of the time.

• Custom reporting tools & management dashboards.

• Smooth work with any channels such as WhatsApp, Viber, Microsoft Teams and more.

• Companies can use an API to integrate the solution with various third-party payment gateways, customer relationship management (CRM), point-of-sale (POS), AI and electronic health records (EHR) solutions.

• Scalable, consumption-based pricing - pay for what you use.

• Trainings, webinars, great customer support, and Professional Services are provided.