getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Conversational AI Platform Software with Surveys & Feedback (2026) - Page 5

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

166 software options

Oct8ne logo

Oct8ne the visual Live chat Chatbot & Messaging solution

learn more
Oct8ne is a cloud-based live chat (live chat, chatbot, and messaging) solution with visual support catalog integration. The platform combines live chat and chatbot into one comprehensive system, enabling businesses to interact with their customers more effectively, increase sales, and improve customer satisfaction.

Read more about Oct8ne

Users also considered
bots4you logo

Cloud-based AI agent platform

learn more
bots4you is a cloud-based and AI-enabled agent that assists with controllable automation of internal and external business processes.

Read more about bots4you

Users also considered
Mosaicx logo

Virtual agent and messaging outreach

learn more
Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

Read more about Mosaicx

Users also considered
VIVI logo

Conversational AI platform

learn more
VIVI is a conversational AI solution that offers voice and chat interactions across multiple channels, such as websites, apps, and telephony. It provides customer support, sales, and lead generation, order processing, appointment bookings, and surveys, and can scale to your needs.

Read more about VIVI

Users also considered
Freshdesk Omni logo

Omnichannel customer support software

learn more
Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

Read more about Freshdesk Omni

Users also considered
DeepConverse logo

The complete customer support automation platform

learn more
DeepConverse helps businesses automate and scale their customer conversations.

Read more about DeepConverse

Users also considered
Hibot logo

Conversational AI platform

learn more
Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers.

Read more about Hibot

Users also considered
Membit logo

For compliant, monitored employee WhatsApp.

learn more
Membit’s Compliant Conversation Platform makes employee’s private WhatsApps customer chats monitored, and efficient in your CRM.

Read more about Membit

Users also considered
Teneo logo

Conversational AI platform

learn more
Teneo.AI seamlessly orchestrates your contact center tech stack, bringing together control for generative AI, data across systems for the best optimization and smoother customer journeys. Leverage an extensive and growing library of prebuilt backend and channel connectors.

Read more about Teneo

Users also considered
AllyO logo

AI solution for recruitment & employee engagement

learn more
AllyO is a cloud-based HR communications platform designed to automate engagement with candidates & employees, with the aim of increasing retention and maintaining predictable staffing levels. The solution uses AI-powered chatbots to help companies communicate & connect with employees & candidates.

Read more about AllyO

Users also considered
Call Journey logo

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

learn more
Advanced, continuous customer intelligence derived directly from customer interactions.

Read more about Call Journey

Users also considered
Kindly logo

Conversational AI platform

learn more
Combine AI chatbot with conversion optimization, cart abandonment messages, and live chat all in one platform. Users can improve the average order value.

Read more about Kindly

Users also considered
Pega Customer Service logo

Software for managing customer service operations

learn more
Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

Read more about Pega Customer Service

Users also considered
Brand Embassy logo

Social Customer Service Software

learn more
Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat.

Read more about Brand Embassy

Users also considered
assist365 - AI-powered Virtual Assistant logo

Listen to the "Real Voice of Customer" with assist365

learn more
assist365 offers to automate the entire customer service workflow across both inbound and outbound. Right from Conversational IVR to handling complex queries for various use cases.

Read more about assist365 - AI-powered Virtual Assistant

Users also considered
Yunique logo

Well-Window to Your Next Level of Customer Experience

learn more
We help companies to build a personalized and scalable relationship experience with their customers. Yunique is a personalized service solution that helps you to increase loyalty and guarantee the success of your customers.

Read more about Yunique

Users also considered
Botmaker logo

A chatbot platform that automates customer service

learn more
Botmaker is an intelligent chatbot platform focused on automating sales processes, through which companies can manage the use of bots, make them experts on specific topics and service flows, and respond to thousands of customer messages simultaneously.

Read more about Botmaker

Users also considered
OhMD logo

Omni-channel patient communication to reduce call volume

learn more
OhMD is a HIPAA-compliant omni-channel patient communication platform that reduces high inbound call volume by unifying AI and human conversations across text, phone, and web in a single inbox for physician practices.

Read more about OhMD

Users also considered
Trring Me logo

Cloud-based communication management platform

learn more
We'll enable you to smartly categorize your customer chats to provide personalized and targetted information to all groups and stakeholders, a Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more.

Read more about Trring Me

Users also considered
Humanly logo

AI recruiting automation for high-volume hiring

learn more
Humanly is an AI recruiting platform designed for high-volume hiring that automates candidate sourcing, screening, scheduling, and interviewing. The platform includes an AI Recruiter that engages and screens applicants around the clock, an AI Interviewer that conducts structured interviews at scale, and an AI Notetaker that captures interview summaries automatically. Humanly also features a Talent CRM for nurturing candidates and an ATS for managing hiring workflows and pipelines.

Read more about Humanly

Users also considered
insmartbot logo

Serve your customers on all channels with AI.

learn more
Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

Read more about insmartbot

Users also considered
Curious Thing logo

Voice AI assistants for businesses of all sizes

learn more
Voice AI assistants for businesses of all sizes, powered by conversational voice AI technology & OpenAI's ChatGPT.

Read more about Curious Thing

Users also considered
AgentX logo

Make AI Work For You

learn more
1. Build GPT for your business at AgentX and publish on your website

2. Open enterprise accounts for the whole company to access premium AI text, image, video models and customized AI agent

Read more about AgentX

Users also considered
Spotler Chat+ logo
(0)

AI-based conversational solution for medium to large firms

learn more
OBI Bots is a cloud-based artificial intelligence solution designed to help medium to large businesses create, train and implement automated conversational chatbots and virtual agents across various customer service channels, social media platforms, live chats, and messaging applications.

Read more about Spotler Chat+

Users also considered
Comm100 AI Agent logo
(0)

The AI Agent That Engages and Supports Like a Human

learn more
Comm100 AI Agent is a cloud-based conversational AI platform that automates up to 80% of customer queries with context-aware, human-like responses. It deploys in minutes across live chat, SMS, email, and all major messaging apps, learning instantly from your website, knowledge bases, or cloud files.

Read more about Comm100 AI Agent

Users also considered