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App comparison
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Sparkcentral by Hootsuite is a SaaS platform designed to help businesses manage customer service operations across various asynchronous messaging channels such as WhatsApp, Viber, Messenger, email, or web chat along with social platforms Facebook and Instagram.
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Botmock is a cloud-based software that provides businesses with tools to design and build artificial intelligence (AI)-enabled chatbots for multiple communication channels. Supervisors can customize conversational workflows using a drag-and-drop editor and request feedback from team members.
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Respond.io is a marketing, sales & support inbox platform that powers the future of business communications by connecting customers from any channel such as WhatsApp, Telegram, LINE, Viber & even email to be responded to from one centralized dashboard by teams of all sizes.
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Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.
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AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and chat across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.
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Forethought is a conversational AI platform designed to help businesses in the retail, education, finance, travel, and other sectors prioritize tickets and manage customer communications. Administrators can utilize the artificial-enabled tools to analyze clients’ sentiments and tag and direct cases to relevant agents.
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Smart Bot is a more efficient way to resolve customer issues because it can adapt its responses in real-time based on the nature of the conversation & also know when it’s the right time to move the conversation over to a living, breathing customer service agent.
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CXMEngine is a customer journey solution that facilitates journey orchestration, task automation, and product catalog management.
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Instabot is a powerful, flexible, and easy to use chatbot service built by experts. Have your first custom bot built for you, or deploy your own in minutes. Instabot uses NLP and AI to gain knowledge quickly and answer hundreds of questions over time.
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Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance
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Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.
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DontGo is a live chat platform that utilizes artificial intelligence (AI) chatbots and exit intent technology to help businesses convert abandoning traffic into sales leads. Professionals can utilize the chatbots to resolve visitor queries and promote other products in the catalog.
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Ada personalizes customer engagement by putting the power of AI in the hands of the people who know your business best. With Ada, it's simple for non-technical teams to build an automated, enterprise-class chatbot that solves 80% of customer inquiries.
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Truora provides advanced technology solutions for businesses to ensure security and integrity in their operations. Main products include background checks, identity vlidation, electronic signatures and WhatsApp engagement platfomrs.
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nixi1: Your all-in-one multichannel communication hub. Manage Facebook, Instagram, WhatsApp chats, monitor KPIs, and boost efficiency by 80% with AI.
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Avoma is an artificial intelligence (AI)-enabled solution designed to help businesses streamline meeting management operations for customer-facing teams. It enables professionals to capture customer information before, during, and after meetings and store them in a centralized repository.
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Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.
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moinAI provides clients with an AI-equipped chatbot to enable the automation of customer inquiries. The chatbot learns independently during service. This system can be integrated into existing APIs, CRMs, and live chats.
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Hal9 is a cloud-focused conversational and generative AI platform that helps businesses gain real-time insights. No advanced skills required.
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AskSid is a digital shopping assistant that accelerates conversions, demystifies customer insights, drive sales, and reduces costs for retailers.
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Engage your customers 24/7 with Target First ! Our customer relationship platform offers several options to keep in touch with the best part of the audience on your website :
- Live chat
- Call Back
- Chatbot
- Messaging
- Email
- Meeting
- Live chat
- Call Back
- Chatbot
- Messaging
- Meeting
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Writer (formerly Qordoba) is an AI writing assistant for businesses. What makes it powerful is the style guide platform behind it, which enables you to customize writing guidelines to your unique brand and helps everyone at your company write with the same style, terminology, and brand voice.
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Leading conversational AI platform, allowing small teams and large enterprises to create superior AI assistants and chatbots and facilitate communication with customers.
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Webrivage is the solution that allows companies to collect qualified leads. We have been the leader in BtoC lead collection in France for over 10 years. We also offer BtoB lead collection and traffic generation solutions.
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DeepScribe is Healthcare's most trusted and widely adopted AI Medical Scribe, used by hundreds of healthcare systems across the US.
Clinicians using DeepScribe have seen charts closed within 1.6 minutes, documentation time decreased by 75%, and increased patient capacity by 2 patients/day.
Clinicians using DeepScribe have seen charts closed within 1.6 minutes, documentation time decreased by 75%, and increased patient capacity by 2 patients/day.
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