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Verloop Logo

Conversational AI Platform for Automated Customer Support

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Verloop - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Verloop overview

What is Verloop?

Verloop.io is an advanced Conversational AI platform that makes customer support automation effortless, enabling brands to deliver delightful customer experiences. Our state-of-the-art conversational AI enables brands to securely scale support, reduce operational expenses, and gain complete visibility into customer interactions. By leveraging machine learning (ML), automated speech recognition (ASR), and natural language processing (NLP), Verloop.io powers AI-driven self-service, real-time agent assistance, and automated insights for quality assurance.

With 24x7, instant, real-time support across Web, App, Messenger, Instagram, and WhatsApp, Verloop.io enables seamless, omnichannel support in 80+ languages. More than 5,000 businesses rely on Verloop.io’s multilingual Voice and Chat AI to deliver exceptional support experiences, managing over 100 million unique users and achieving a 90%+ support query deflection.

Ideal for businesses across industries and geographies, Verloop.io helps brands build strong customer relationships through contextual, personalised conversations that elevate engagement and satisfaction at every customer touchpoint.

Starting price

Free

Alternatives

with better value for money

Verloop’s user interface

Ease of use rating:

Verloop reviews

Overall rating

4.7

/5

10

Positive reviews

78

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.78/10
Rating distribution

5

4

3

2

1

7

3

0

0

0

Who uses Verloop?

Based on 10 verified user reviews.

Company size

- Not enough reviews

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Telecommunications
Education Management

Use cases

Chatbot
Live Chat

Verloop's key features

Most critical features, based on insights from Verloop users:

Transcripts/Chat history

All Verloop features

Features rating:

Activity dashboard
AI copilot
AI/Machine learning
Alerts/Escalation
Alerts/Notifications
API
Appointment scheduling
Augmented analytics
Automated responses
Autoresponders
Call routing
Canned responses
Chatbot
Chat/Messaging
Code-free development
Communication management
Computer telephony integration
Content generation
Contextual guidance
CRM
Customer communication
Customer database
Customer experience management
Customer Service Analytics
Customer support
Customizable branding
Dashboard
Data visualization
Feedback management
File sharing
Generative ai
Geotargeting
Group messaging
Human Handover
Intent recognition
Interaction tracking
IVR
Knowledge base management
Language detection
Lead capture
Lead distribution
Lead qualification
Live chat
Mobile access
Monitoring
Multi-Channel communication
Multi-Channel data collection
Multi-Language
Natural language processing
Negative feedback management
Offline form
One-to-One messaging
Performance metrics
Personalization
Personalization and recommendation
Pre-Configured bot
Proactive chat
Query suggestions
Queue management
Real-time consumer-facing chat
Real-time conversations
Real-Time monitoring
Real-Time notifications
Reporting/Analytics
Reporting & statistics
Sentiment analysis
SMS messaging
Social media integration
Speech recognition
Support ticket management
Survey/Poll management
Surveys & feedback
Text analysis
Third-Party integrations
Transcripts/Chat history
Transfers/Routing

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Verloop pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Verloop price and value

Value for money rating:

Verloop integrations (8)

Integrations rated by users

We looked at 10 user reviews to identify which products are mentioned as Verloop integrations and how users feel about them.

LeadSquared logo
LeadSquared

Integration rating: 4.0 (1)

Instagram logo
Instagram

Integration rating: 5.0 (1)

Shopify logo
Shopify

Integration rating: 4.0 (1)

Verloop support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Phone Support
FAQs/Forum
Email/Help Desk

Training options

In Person
Documentation
Webinars
Videos

Verloop FAQs

Related categories