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Optix
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The platform for coworking and flex spaces
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Optix - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: March 2026
Optix overview
What is Optix?
Optix is a coworking space automation software that enables coworking space operators to streamline operations, automate repetitive tasks, optimize performance through data-driven insights, facilitate business growth, and foster a more engaged community. It empowers users to elevate the user experience by delighting community members automatically.
The platform offers features to help users manage all aspects of a coworking business. This includes user onboarding and check-in, offboarding, app reengagement, inquiry follow-up, tour reminders, and booking reminders. Optix also provides multi-location management, resource booking, desk booking, meeting room booking, billing and payments, plans and analytics, a marketplace, and perks. Additionally, the software offers assignments, web widgets, CRM, community engagement tools, issue reporting, custom properties, invoicing, events, and visitor management.
Optix caters to a variety of flex space business models, including coworking spaces, co-warehousing, medical coworking, micro-gyms, and shared kitchens. With white-labeled mobile apps and integrations, Optix is a comprehensive solution to streamline operations and elevate the user experience for coworking space operators.
Key benefits of using Optix
Starting price
per month
Alternatives
with better value for money
Optix’s user interface
Optix pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about Optix?
Often when I've wanted to do something and couldn't, asking support to help me out either revealed it was a skill/knowledge-issue on my part, or they worked to incorporate my feedback.
Select to learn more
Who uses Optix?
Based on 60 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Optix's key features
Most critical features, based on insights from Optix users:
All Optix features
Features rating:
Optix alternatives
Optix pricing
Pricing plans
Pricing details:
User opinions about Optix price and value
Value for money rating:
To see what individual users think of Optix's price and value, check out the review snippets below.
Nanette W.
Concierge Manager
Zaara R.
Owner
Optix integrations (18)
Integrations rated by users
We looked at 60 user reviews to identify which products are mentioned as Optix integrations and how users feel about them.
Integration rating: 4.0 (4)
“This feature is important in optix because it allows us to provide access to members for specific office spaces. Kisi is also helpful for us remotely getting into spaces.”
Armand C.
Community Manager
Integration rating: 5.0 (1)
“This is our main method of managing leads and drop-in users and moving people toward membership. We are currently experiencing an issue with recursion between the platforms, but we don't think it's on the Optix side.”
Christopher S.
Marketing Leader
Integration rating: 5.0 (6)
Integration rating: 4.3 (3)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Optix customer support
What do users say about Optix customer support?
Customer support rating:
We analyzed 27 verified user reviews to identify positive and negative aspects of Optix customer support.
Widely noted by reviewers, the Optix support team responds quickly and is always available to assist with questions or issues.
A significant portion of users highlight the team's helpfulness, patience, and willingness to customize solutions and implement feedback.
Support options
Training options
To see what individual users say about Optix's customer support, check out the review snippets below.
“They walked us through start to finish how to use the software, are always available in minutes to respond to tech support requests, and to help customize the user experience of the app they built for us.”
Jeremiah O.
Executive Director
“Additionally, whenever we had questions about setting up our account, configuring our space, adding integrations, or requesting changes to the platform, their support has always been top notch.”
Steve K.
CEO
“The support team has been amazing in helping us find solutions for our own weird use cases.”

Fumiko S.
Director of Operations
Optix FAQs
Optix has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does Optix support?
Optix supports the following languages:
English
Q. Does Optix support mobile devices?
Optix supports the following devices:
Android, iPhone
Q. Does Optix offer an API?
No, Optix does not have an API available.
Q. What level of support does Optix offer?
Optix offers the following support options:
Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support










