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Afterpay - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Afterpay overview

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Based on 308 verified user reviews

What is Afterpay?

By industry, Afterpay reviewers are most commonly professionals in retail (23%). The most frequent use case for Afterpay cited by reviewers is eCommerce (47% of reviewers).

What are the most popular integrations for Afterpay?

The Afterpay integration most frequently cited by reviewers is Shopify, an eCommerce product rated 5.0 out of 5 for its integration with Afterpay.

Starting price

Alternatives

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Pros & Cons

Customer Payment

Credit Card

Pricing

Security and Access Control

Bugs and Issues

Customer Support

Do you work for Afterpay? Manage this product listing

Afterpay’s user interface

Ease of use rating:

Afterpay reviews

Overall rating

4.6

/5

308

Positive reviews

82

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.82/10
Rating distribution

5

4

3

2

1

247

31

8

2

20

Pros
“The invoicing and payment reminders help ensure that I never miss a due date. While I have occasionally experienced minor bugs and issues, they have been infrequent and usually resolved quickly.”
BL

Brooks L.

Customer Service Payment Support

“I also appreciate the convenience of tracking payments through the app and the transparency of the payment schedule.”
BL

Brooks L.

Customer Service Payment Support

“It offers excellent value for money by allowing purchases to be split into manageable installments without paying everything upfront.”
BL

Brooks L.

Customer Service Payment Support

Cons
“They threatened to freeze my account due to my request of updating my phone number after sending them my drivers license showing my full name & address, phone bill from carrier which proves number change, Canadian government ID, address and date of birth.”
LS

Laila S.

CEO

“however if you have a bank issue that isn’t your fault and you miss one payment you lose all your pay in 4 credit you build up and the customer service doesn’t care.”
NR

Nicole R.

Owner

“Suck and i am not a person to skip a payment but my bank account was hacked and they do not take into accoton timely payment they punish us”
PE

PAULA E.

Bookkeeper

Who uses Afterpay?

Based on 308 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospital & Health Care
Construction
Accounting
Writing and Editing
Others

Use cases

Payment Processing

Afterpay's key features

GetApp's analysis of 88 verified user reviews collected between July 2021 and September 2024 identifies Afterpay's most critical features and summarizes user sentiment about those features.

Electronic Payments

Reviewers appreciate Afterpay's electronic payments capabilities. They highlight the convenience of paying in installments and the ease of rescheduling payments. Users report that automatic payments simplify the process and ensure timely payments. They find the integration with stored payment options and bank information helpful. However, some reviewers wish for more options to schedule earlier payments. They also mention the security and user-friendliness of the system, making it simple and fast to use. Of the 20 Afterpay users who gave detailed accounts of their use of Electronic Payments, 100% rated this feature as important or highly important.


Mobile access

Users report that Afterpay's mobile access is highly valuable. They appreciate the ability to shop and manage payments directly from their phones, noting that the app is user-friendly and convenient. Reviewers indicate that mobile access allows customers to easily make purchases and track payments on the go. They find it particularly helpful for businesses, as many customers prefer using mobile devices. They also mention that the app enhances customer trust and increases cart value. Of the 45 Afterpay users who gave detailed accounts of their use of Mobile Access, 96% rated this feature as important or highly important.


All Afterpay features

Features rating:

ACH payment processing
Credit card processing
Data security
Debit/Credit card processing
Mobile payments
Multiple payment options
Online payments
Partial payments
Payment fraud prevention
Recurring/Subscription billing
Reporting/Analytics
Reporting & statistics
Self service portal
Transaction history

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Afterpay integrations (14)

Integrations rated by users

We looked at 308 user reviews to identify which products are mentioned as Afterpay integrations and how users feel about them.

Shopify logo
Shopify

Integration rating: 5.0 (22)

“Website - product inventory”

JP

Jessica P.

Content Manager

Sezzle logo
Sezzle

Integration rating: 4.3 (6)

Wix logo
Wix

Integration rating: 3.3 (3)

“because i run my website off wix. I had to rebuild all the pricing plan cards as individual elements when I did away with Wix bookings.”

“Ease of navigation as all my Info is on Wix”

sv

susan v.

Artistic Director

1/2

Integration rating: 4.0 (3)

“We use Celigo to bring data from Shopify to NetSuite.”

OM

Owen M.

Controller

PayPal logo
PayPal

Integration rating: 4.0 (2)

BigCommerce logo
BigCommerce

Integration rating: 5.0 (2)

Afterpay support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base

Afterpay FAQs

Q. Who are the typical users of Afterpay?

Afterpay has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

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Q. What is Afterpay used for?

Afterpay is an installation payment solution that provides an additional payment option for customers. With Afterpay, businesses can allow customers to pay for any product in installments payments over 6 weeks. Afterpay provides daily settlement reports so businesses can receive access to transactional information that can be used to reconcile or verify orders.


Q. What level of support does Afterpay offer?

Afterpay offers the following support options:
Knowledge Base

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