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Afterpay Pricing, Features, Reviews and Alternatives

Afterpay product overview

What is Afterpay?

Afterpay is an installation payment solution that provides an additional payment option for customers. With Afterpay, businesses can allow customers to pay for any product in installments payments over 6 weeks. Afterpay provides daily settlement reports so businesses can receive access to transactional information that can be used to reconcile or verify orders.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base

Afterpay features

Functionality

4.8

/5

170

Total features

18

6 categories

Most valued features by users

Reporting & Statistics
Third Party Integrations
Reporting/Analytics
Debit/Credit Card Processing
Mobile Access
Electronic Payments
Recurring/Subscription Billing
Data Security

Functionality contenders

Afterpay users reviews

Overall Rating

4.9

/5

170

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.14/10
Rating distribution

5

4

3

2

1

153

15

2

0

0

Pros
Afterpay has been a great way for my sales to increase by 60. I love them as a merchant and as a consumer.
Integration was very easy even if you were not good with computers. Very helpful and my customers love the option.
That it’s super easy to use. The customer service from start to finish was great.
Cons
There are no analytics tracking, and the dashboard is confusing to navigate.
I dislike the 3 business days that you must wait before payout.
Customers often get confused on how to check out using Afterpay (via our Shopify powered site).

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Paying made easy & stress free

Reviewed 8 months ago

After having my son & needing the necessary & even unnecessary items a baby demands, afterpay made it easier for me & reduced the exorbitant amount of stress I was having at the cost of everything by offering payments I could handle & not having to wait until everything was paid off before actually receiving what was paid for

Pros

I love that you can shop at tons of different places, both online & in person, & instead of paying what could likely be a hefty amount you can split the total into 4 more easily affordable payment with no interest charged

Cons

While there are a lot of places available to shop using afterpay & even some you're introduced to that are amazing, there are still places like Walmart that aren't available yet

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great pay-in-4 solution for ecomm brands

Reviewed 7 months ago

Overall, it creates a great customer experience, which is the most important thing. With the emergence of other pay-in-4 options, I'd still take Afterpay above the others (Klarna, Affirm, etc.) aside from Shopify Installments (for Shopify brands).

Pros

My experience using Afterpay is in conjunction with Shopify only. It was easy to install/deploy and their team was very helpful in the process. Once the script is installed, it just works. Customers see the details on product pages and the option to use it during the checkout process.

Cons

The dashboard is outside of Shopify and the reporting isn't always clear in Shopify for which orders use Afterpay and which don't. It was also difficult to find how to adjust the minimum order value to qualify for Afterpay use. Lastly, the in-cart implementation for the Shopify AJAX cart required a back-end developer while I was hoping it would just be a simple toggle in the app's settings.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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There is ZERO customer support

Reviewed 7 months ago
Pros

I like what the actual product is and it’s ability to provide customers with an additional payment option

Cons

I cannot get in touch with anyone that will help us. We have been trying to get on their catalog and participate in Afterpay day and other promos for the last 2-3 years, we were directed to marketing and told to upload our assets, we did that and nothing happened, then we sent them several emails, never heard back, emailed multiple different areas to find out the status, nothing, no response. To date we have never heard back or been added to to the catalog and can’t participate in their promos.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Afterpay worked great as a resource for our buyers

Reviewed 3 months ago

Our experience has been only positive with Afterpay. Our customers like their process, and so do we.

Pros

Afterpay offered a great alternative for our customers. Buy now pay later is a growing trend and is here to stay. It is a great offer to pay over time with no interest, and Afterpay was easy to deploy to our site.

Cons

At this time, I have not yet found anything I did not like about Afterpay.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Reaching out a new demo

Reviewed 4 months ago

Easy onboarding, they are available by e-mail to help you setup the product, pretty straight forward and pleasant experience

Pros

Afterpay is mostly used by younger generation, it allows us to offer a payment solution that our customer target would appreciate by having multi payment terms

Cons

A direct integration with Shopify would be great, but probably won’t ever happen since Shopify has similar services

Afterpay FAQs and common questions

Q. Who are the typical users of Afterpay?

Afterpay has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Afterpay support?

Afterpay supports the following languages:
English, French


Q. Does Afterpay offer an API?

No, Afterpay does not have an API available.


Q. What other apps does Afterpay integrate with?

Afterpay integrates with the following applications:
Wix, OpenCart, Adyen, Shopify Plus, Rocketspark, Adobe Commerce, WooCommerce, PrestaShop, Stripe, Squarespace, Spree, Ecwid, BigCommerce, Shopify


Q. What level of support does Afterpay offer?

Afterpay offers the following support options:
Knowledge Base

Common Afterpay comparisons

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