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Melio Logo
Melio
4.1
(242)

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Accounts payable for small businesses

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(8)

Melio Pricing, Features, Reviews and Alternatives

Melio product overview

What is Melio?

Melio is an accounts payable solution which allows users to pay bills conveniently online via bank transfer, debit card, or credit card. Melio supports QuickBooks synchronization and automated scheduling, allowing users to connect with their accounting system and schedule payment transactions automatically. Melio is designed for use by small businesses.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Live Online

Melio pricing information

Value for money

4.3

/5

242

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Melio features

Functionality

4.0

/5

242

Total features

55

7 categories

Most valued features by users

Third Party Integrations
Reporting/Analytics
Billing & Invoicing
Invoice Management
Accounting Integration
1099 Preparation
Accounts Payable
Accounts Receivable

Melio users reviews

Overall Rating

4.1

/5

242

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.91/10
Rating distribution

5

4

3

2

1

149

44

4

11

34

Pros
The ease of set up and implemenation on this software is outstanding. The immediate synch with Quickbooks has been a time saver.
I have been extremely happy with the ability to have payments come directly into my bank account from the customer, and the fees are fair.
Is easy to set up, easy to use, clean and smooth for our customers, and the best it is free for our customers to send ACH.
Cons
That should have been a warning sign. Then I tried to send my first payment to my vendor, and when I did it said the payment failed and I needed to contact compliance, with no additional information.
Terrible customer service, never heard back on 5+ emails, and the customer service rep told me to just email again.
Very poor support, I am extremely disappointed.
LS
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Lesley S.

CEO

Management Consulting, 1-10 employees

Review source

Overall Rating

Small business friendly

Reviewed 2 months ago

Transcript

Lesley: I am Lesley. I am the CEO, and I give Melio, I would say, a four out of five. For more information...

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merroudj n.

Verified reviewer

Computer Networking, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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fast and easy payment processing

Reviewed 2 months ago

At this point in the Melio Payments review, I can honestly say that it's worthwhile to try, particularly given that it's free. For freelancers, accountants, and small enterprises, it's a fantastic financial solution. The latter group may automate their bills or payments and handle all of their customers from a single platform.

Pros

A very tidy, straightforward, but effective tool for paying bills and invoices, Payment processing, is quite simple compared to its rivals; it is substantially more productive. This product's flawless integration with our accounting software is why we chose it. Additionally, it eliminates the inconvenience of printing and sending paper checks. Recipient changes of the payment method selected are seamless

Cons

Improved phone customer service is something I would like to see no other recommendations now. Vendors are added with their Melio links, and those vendors currently in QuickBooks should automatically connect. Now, when you do that, a new vendor is formed and is not connected to the one that presently exists in QuickBooks. Wishlist: It would be nice if there were an option to send international wire transfers in different currencies. If it is wholly linked with Wave Invoicing, it would be fantastic and allow a free connected workflow.

MK
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Milena K.

Accounting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Love it so far

Reviewed 11 days ago

Great! I am very happy with all features Melio provides and will recommend it to anyone who needs a payment processing system.

Pros

I love Melio. It is very easy to use, and really convenient. I am able to provide more services while spending less time per client. Thank you!

Cons

I had a problem with a Wire transfer once, I haven't tried it again to know if the issue was fixed. Will update when I use it again.

Vendor response

Hi Milena, thanks for sharing this review with us and the community! We're glad to hear you find Melio useful and easy to use. Best, Team Melio

KC
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Karen C.

Commercial Real Estate, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Worst customer service ever!!

Reviewed 2 months ago
Pros

No pros at this point. I thought that this was going to be a great choice, but it is not!

Cons

I processed 13 bill payments on 9/6, the funds were withdrawn from my account immediately. I started to receive phone calls from my credit card accounts, bank, insurance companies saying that payment was never received. I immediately looked at the QBO account, then my checking account. I reached out to MELIO via a chat and email. I was able to chat with a representative who eventually told me that...

VM
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Vic M.

Accounting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Melio pays

Reviewed 11 days ago

I rely on it to pay and get paid.

Pros

It's effortless to set up. More importantly it's easy for my clients to accept and adopt the software into their business.

Cons

Web interface a bit clunky for desktop users.

Vendor response

Hi Vic, thanks for sharing this review with us and the community! We're glad to hear you find Melio useful and easy to use. Best, Team Melio

cn
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carmen n.

Restaurants, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Melio softare is just great!

Reviewed 11 days ago

We have to process many payments per day and with Melio I was able to upload and pay our invoices timely and quickly

Pros

This software is amazing and I like it because is user-friendly, quick and absolutely efficient.

Cons

There are no cons for me! This software is absolutely adequate for our business

Vendor response

Hi Carmen, thanks for sharing this review with us and the community! We're glad to hear you find Melio useful and easy to use. Best, Team Melio

Melio FAQs and common questions

Q. What type of pricing plans does Melio offer?

Melio has the following pricing plans:
Pricing model: Free
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Melio?

Melio has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does Melio support?

Melio supports the following languages:
English


Q. Does Melio offer an API?

Yes, Melio has an API available for use.


Q. What other apps does Melio integrate with?

Melio integrates with the following applications:
QuickBooks Online Advanced, FreshBooks


Q. What level of support does Melio offer?

Melio offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base

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