Melio Pricing, Features, Reviews & Comparison of Alternatives

Melio

Accounts payable for small businesses

4.22/5 (41 reviews)

Melio overview

What is Melio?

Melio is an accounts payable solution which allows users to pay bills conveniently online via bank transfer, debit card, or credit card. Melio supports QuickBooks synchronization and automated scheduling, allowing users to connect with their accounting system and schedule payment transactions automatically. Melio is designed for use by small businesses.

Melio enables users to pay any vendor for free by bank transfer or debit card, even if they only accept checks. Users can pay by credit card with a transaction fee of 2.9%. Melio works in three simple steps. First, users simply add vendor or bill details. Melio allows users to enter details manually, upload files, or take photos of an invoice. Users can then pay by card or bank transfer. Scheduling tools enable users to schedule payments for whenever they like. Finally, Melio mails or deposits a check to the vendor’s bank.

As an online solution, Melio allows users to manage payments anytime, anywhere, via any internet-enabled device, including desktops, laptops, tablets, and mobiles.
www.meliopayments.com

Pricing

Pricing options
Free
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Melio screenshot: Melio: Online payments via laptop and mobileFrom scanning invoices to scheduling vendor paymentsMelio screenshot: Melio: Payment scheduling using online calendarMelio screenshot: Choose how to payMelio screenshotMelio screenshot: Select Day For Payment To Be Deducted

Melio user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.1
  4.6
  4.2
George Abood

Great Software

Used weekly for 1-2 years
Reviewed 2020-12-23
Review Source: Capterra

It has been great overall: saves me a lot of time, great price point, and customer service has reached out to me numerous times to tell me about new functions and to check in.

Pros
The ease of use is incredible. I simply drop one of my invoices into the software and generate a check within seconds. So much easier than writing checks by hand. Melio has saved me hours in productivity.

Cons
I would like more integration into Quickbooks. Also, sometimes when you drop a new vendor's invoice, the software doesn't read it correctly.

Response from Melio


Hi George, thank you so much for this wonderful review and for your important feedback. We are so happy to hear Melio is making your life easier and saving you valuable working hours - it's what we're here for! We will pass your input along to the relevant teams and continue to work to make our service even better.
All the best,
Team Melio

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Herbert Riede

Painless payments for painful payees

Used weekly for 1-2 years
Reviewed 2020-12-14
Review Source: Capterra

Excellent

Pros
I was able to set up payments to the very few vendors that absolutely demand being paid via ACH rather than needing to consolidate my business transactions through a software suite to make it worthwhile. It is also incredibly affordable or free for the transactions, and there has not been problems.

Cons
There was a feature that was pretty adept at picking up an invoice PDF and setting it up as a pending bill, but the accuracy has gone down. Nothing to cry about though as I have always triple checked things!

Response from Melio


Hi Herbert, thank you for the fantastic review. We are delighted to hear Melio has been able to take some of the pain out of making business payments - it's what we're here for. We would also like to thank you for your feedback which we will pass along to the team.
All the best,
Team Melio

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Catherine Pansard

Terrible experience, never again

Used weekly for less than 6 months
Reviewed 2020-09-21
Review Source: Capterra

I will never use this vendor again. I will only use my bank to process ACH payments.

Pros
It was easy to use from Quickbooks and seemed like a good solution.

Cons
After just a few weeks of using it, I am having today a horrible experience: a payment of $39,000 to my vendor was not processed. Not only was Melio unreachable by phone, they were also unresponsive by email (they never responded to my last email) and I had to deal with the issue by chat. Hours later, I still haven't had an update. My bank account was debited 5 business days ago, and Melio still has the money and can't tell me where it is. I am asking them now to send it back to me so that I can urgently wire transfer my vendor.

Response from Melio


Hi Catherine. Last month one of our banking partners had a technical issue which caused a temporary delay in processing a few payments. After speaking with you, and resolving this matter, we've also made a donation to a charity of your choice.

We sincerely apologize and hope this was resolved to your satisfaction. We hope that you continue working with us and one of our account managers will be happy to follow up with you in person if you email us info@meliopayments.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Kate Byrne

Melio Feedback

Used weekly for 6-12 months
Reviewed 2020-12-17
Review Source: Capterra

I am happy with the product, especially since it is free for the functionality I am using it for. I would be willing to pay a small fee (at least the cost of a stamp) to have live checks be processed and mailed on the same day that the payment is processed.

Pros
I love that I can pay all invoices without printing and mailing checks. It is also great that the program completely integrates with QuickBooks so the bills show up automatically in Melio, and with a few clicks I can pay all of the bills.

Cons
It takes over a week for a live check to be delivered to a vendor, which is a long time.

Response from Melio


Hi Kate, thank you for taking the time to post such an excellent review. We are glad Melio has been able to save you time and busywork. We are currently working on a fast check feature and it should be available soon, so stay tuned.
All the best,
Team Melio

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Markus Marty

Great payment tool

Used weekly for 6-12 months
Reviewed 2020-01-22
Review Source: Capterra

I'm excited to use this new platform, the customer service team is fantastic, they immediately respond and they're quick in understanding your 'concern' and will address it accordingly. If it's a new feature idea, they'll let you know that it's been on their list but that other features may currently have priority, appreciate that honesty to not create false hope.

Pros
Ease of setting up all my vendors so they can be paid via ACH with a few clicks (for free) Upload/scan of invoices Quickbooks integration, crucial!! Customer service

Cons
I look forward when they allow me to send out a link to new vendors so they can do their own onboarding (put in their contact & bank details) so that I don't have to chase them myself and input manually.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Melio pricing

Pricing options
Free
Subscription
View Pricing Plans

Subscription fee: Free
Credit card transaction fee: 2.9%
Bank transfer or debit card transaction fees: Free

Melio features

Accounting Integration
Invoice Management
Invoice Processing

API (352 other apps)
Accounting Management (223 other apps)
Activity Dashboard (309 other apps)
Audit Trail (171 other apps)
Automatic Notifications (191 other apps)
Billing & Invoicing (229 other apps)
Compliance Management (245 other apps)
Customizable Reporting (196 other apps)
Data Import/Export (230 other apps)
Electronic Payments (200 other apps)
Expense Tracking (180 other apps)
Financial Analysis (165 other apps)
Multi-Currency (190 other apps)
Real Time Data (170 other apps)
Reporting & Statistics (345 other apps)
Third Party Integration (277 other apps)
Workflow Management (195 other apps)

Videos and tutorials

Additional information for Melio

Key features of Melio

  • Billing Portal
  • Customizable Invoices
  • Invoice History
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
View All Features