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Melio
5
263
4
68
3
9
2
15
1
46
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accounts payable platform for businesses of all sizes
Table of Contents
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Melio - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Melio overview
Based on 401 verified user reviews
What is Melio?
Melio is an accounts payable solution with key features that include electronic funds transfer, online payments, payment processing, invoice processing, billing and invoicing, and more.
Who uses Melio?
By industry, Melio reviewers are most commonly professionals in accounting (22%). The most frequent use case for Melio cited by reviewers is accounts payable (52% of reviewers).
What do users say about Melio pricing?
Most reviewers indicate that Melio delivers strong value for money, as they appreciate free ACH payments and core features. Some users say the free plan meets their needs, but a few reviewers report concerns about value after paid plans launched.
What are the most popular integrations for Melio?
The Melio integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.7 out of 5 for its integration with Melio) and QuickBooks Online Advanced (an accounting product, 4.1).
Starting price
per month
Pros & Cons
Credit Card Payments
Accounting Integration
Professional Use
Check Processing
Funds Management
Delayed and ineffective email support
Melio’s user interface
Melio pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.1
Ease of use
4.4
Customer support
4.0
Reviews sentiment
What do users say about Melio?
Melio is an accounts payable solution with key features that include electronic funds transfer, online payments, payment processing, invoice processing, billing and invoicing, and more.
Select to learn more
Who uses Melio?
Based on 401 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Melio's key features
GetApp's analysis of 130 verified user reviews collected between August 2021 and September 2024 identifies Melio's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Melio's Electronic Funds Transfer capabilities for their ease of use and efficiency. They report that setting up ACH payments is simple and convenient, though some users experience issues with failed transfers and slow processing times. Users highlight the ability to add users and set limits, which saves time on handling payments. They find the direct deposit capability valuable for paying vendors and contractors. Integration with QuickBooks Online is desired by many reviewers for seamless synchronization. Of the 24 Melio users who gave detailed accounts of their use of Electronic Funds Transfer, 100% rated this feature as important or highly important.
Users find Melio's Online Payments helpful for speeding up and simplifying transactions. They appreciate the ease of creating invoices and receiving payments through shareable links. Reviewers note that while the service is generally reliable and secure, some experience delays and issues with international payments. The integration with QuickBooks and the ability to process ACH payments automatically are highlighted as valuable aspects. However, some users report dissatisfaction with customer support and processing speed. Of the 25 Melio users who gave detailed accounts of their use of Online Payments, 100% rated this feature as important or highly important.
Reviewers indicate that Melio's Payment Processing is efficient and user-friendly, allowing for automatic and scheduled payments. They appreciate the integration with QuickBooks Online and the ability to process payments directly from their phones. Users report occasional issues with failed payments and delays, but overall find the service cost-effective and straightforward. The capability to show payment status and dates is particularly helpful. Some users express frustration with customer support and the reliability of same-day payments. Of the 33 Melio users who gave detailed accounts of their use of Payment Processing, 94% rated this feature as important or highly important.
Lin C.
CEO
Lindsay B.
Social Media Manager
Ruby S.
Content Creator
Users report that Melio's Invoice Processing is easy to use and efficient. They highlight the approval system, which provides control over payment oversight. Reviewers appreciate the ability to upload invoices and set up automatic payments, as well as the integration with QuickBooks. The drag-and-drop functionality and simple user interface are noted as time-savers. Some users experience issues with canceled payments and delays, but overall find the service accurate and helpful for managing invoices. Of the 27 Melio users who gave detailed accounts of their use of Invoice Processing, 89% rated this feature as important or highly important.
Reviewers appreciate Melio's Billing & Invoicing capabilities for their simplicity and efficiency. They find it easy to create and send invoices, with options for clients to absorb fees. Users highlight the automatic invoice uploading and payroll processing capabilities as valuable time-savers. Integration with QuickBooks Online is frequently mentioned as a positive aspect. Some users report not using this capability often but recognize its potential value. Overall, they find it effective for tracking clients and services. Of the 17 Melio users who gave detailed accounts of their use of Billing & Invoicing, 88% rated this feature as important or highly important.
All Melio features
Features rating:
Melio alternatives
Melio
Starting from
25
/user
Per month
QuickBooks Online
Starting from
38
Per month
Xero
Starting from
25
Per month
QuickBooks Enterprise
Starting from
2210
Per year
Melio pricing
Pricing plans
Pricing details:
User opinions about Melio price and value
Value for money rating:
To see what individual users think of Melio's price and value, check out the review snippets below.
Erika R.
Real estate investor
Lin C.
CEO
Melio integrations (4)
Integrations rated by users
We looked at 401 user reviews to identify which products are mentioned as Melio integrations and how users feel about them.
Integration rating: 4.7 (64)
“It's honestly one of the main reasons I recommend Jobber to clients. As an accountant, having invoices, payments, and customer data flow straight into QuickBooks Online means I'm not re-entering everything manually or chasing down missing information”
“Keeping expenses down for right now until we get ACT caught up and then will update QB to Online most likely”
Eri D.
ACCOUNTANT
Integration rating: 4.2 (27)
Integration rating: 5.0 (3)
Integration rating: 4.7 (3)
Integration rating: 5.0 (3)
“Integrating with QuickBooks Online Accountant allows payroll data to be exported and reconciled efficiently. It keeps financial records accurate and saves time when managing multiple clients.”
Chris U.
Bookkeeper and Administrative Support in Canada
Integration rating: 4.5 (2)
Melio customer support
What do users say about Melio customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Melio customer support.
A small group of reviewers say Melio's customer support is quick, responsive, and helpful when addressing concerns.
A significant portion of users report slow or unresponsive customer support, especially during urgent issues.
Widely noted by reviewers, support is often difficult to reach, with long wait times and inconsistent availability.
Frequently reported by users, customer service provides conflicting information and struggles to resolve issues efficiently.
Support options
Training options
To see what individual users say about Melio's customer support, check out the review snippets below.
“It's easy to use and inexpensive. When needed, the customer service is excellent.”
Dan W.
Founder
“Multiple chats and even a message to one of their executives on LinkedIn (his response illustrated why their customer experience is so poor) have yielded nothing. Despite the headache to set up all my vendors again on another service, that is what I am doing. ”
Joe D.
CEO
“customer support is terrible have waited for support for over 40 minutes with nothing said to assure me as a customer that i am recognized as waiting in que.”
melanie b.
finance associate
Melio FAQs
Melio is an accounts payable and accounts receivable solution designed to help businesses of all sizes manage bill payments, improve workflows, and optimize cash flow. To get started, enjoy your 30 day free trial. Pay vendors online using bank transfers or credit/debit cards, even if they only accept checks—Melio takes care of the manual work. Seamlessly sync with QuickBooks and Xero, keeping your finances up to date. Plus, pay vendors outside of the U.S. in USD or their local currency. With Melio, you can choose to pay by bank transfer or card to extend cash flow and earn rewards. Adding vendor or bill details is simple—manually enter, upload, or photograph invoices. Add multiple vendors at once with an Excel sheet or a CSV file—Melio can provide a template for your benefit. Schedule payments to fit your cash flow needs, and let Melio handle the rest. With a mobile app for iOS and Android, Melio lets you track and manage payments anytime, anywhere. Gain better control over your finances, making it easier to keep your business running smoothly.
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